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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive attitude, making interactions pleasant and efficient. The customer service is frequently highlighted as exceptional, with many people appreciating the prompt and timely responses to their queries and the overall smooth user experience. People feel confident in the service provided, noting its reliability and the ease with which they can find suitable guests. However, some customers also noted issues with response times, mentioning delays in getting replies from support. A few other people also felt that the company did not adequately support them in resolving conflicts with hosts, leading to dissatisfaction with the service provided.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the highly efficient and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being helpful,... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently highlight the... See more

Response time

Customers generally report positive experiences with response times. Many reviewers highlight the promptness... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and intuitive processes.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The ease of managing bookings The fact you reviewed documents references passport and eligibility to be here I have never had an awkward tennant Hosting power look after any difficulties you... See more

Rated 5 out of 5 stars

I have been working with Hosting Power for a number of years now and have never had a problem. They make the process very easy and are easy to contact if need be. Any students I have had from HP have... See more

Rated 5 out of 5 stars

I'm using hosting power for a couple of years now and I've had numerous tenants which were all a pleasure to have stay with me for short and long durations. Everything is clearly explained and commun... See more

Rated 5 out of 5 stars

Always responsive and reliable. I’ve been using Hosting Power since 2023 and have hosted over seven guests with no issues at all. They provided great guidance on improving my setup, which really helpe... See more


Company details

  1. Self-Catering Accommodation
  2. Real Estate Rental Agency

Written by the company

Founded in Dublin in 2014, Hosting Power is a medium-term let company boasting a portfolio of nearly 10,000 comfortable and affordably priced private rooms across Ireland. All our rooms are fully furnished and inclusive of bills. Booking your room takes only a few minutes through our website www.hostingpower.ie. We are proud to have accommodated thousands of guests from Ireland and over 150 countries, catering to both students and professionals. If you have a spare room and are interested in earning income stress-free, apply now at www.hostingpower.ie/host. We manage guest vetting and provide comprehensive support and documentation for safe hosting


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 41% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with Hosting Power and would strongly advise others to be cautious.
I booked a three-month stay based on the photos and description provided on their platform. However, upon arrival, the property was significantly different from what was advertised. It did not reflect the condition shown in the listing, and I felt misled.
Because of this, I checked out immediately and contacted Hosting Power to request that my booking be reinstated so I could secure alternative accommodation through their platform. This request was refused, leaving me without support despite the issue arising from a misleading listing.
It was only after I raised the possibility of legal action that they offered a free booking, but this came weeks later when I had already secured alternative accommodation, making the offer impractical. After further back and forth, they proposed a 50% refund, meaning I would lose €208.63 out of the €417.26 I paid. They made it clear that a full refund would not be issued.
This experience raises serious concerns about their claim that properties are vetted. In my case, the accommodation clearly did not match what was advertised.
I believe this situation amounts to misrepresentation and a failure to provide the service as described. I will now be pursuing this matter through the Small Claims Court to recover my money.
I would strongly recommend that anyone considering using Hosting Power proceed with caution and ensure they fully verify listings before making payment.

1 April 2026
Unprompted review
Rated 4 out of 5 stars

The room I rented is really good

The room I rented is really good, and I’m very happy with it. It looks exactly like the photos, and the family is friendly and welcoming. It’s great to have a place where you can enjoy your privacy and personal space while also being around kind, open-minded people. I recommend Hosting Power because it’s easy to rent, and the support is very helpful. One important tip is to apply for the room you really want first and wait for feedback, because once a host accepts your request, your other applications are automatically cancelled.

8 April 2026
Unprompted review
Rated 4 out of 5 stars

I have been hosting on this site for…

I have been hosting on this site for quite a number of years now and found them fantastic for finding my guests. You get a summary of your guest who have been security checked by hosting power and then you can accept or decline the booking request. Although sometimes I feel that some requests are looking for a cheap holiday accommodation. Having all bills included isn't ideal either. Hence the reduction in the star. But overall they have been wonderful for finding guests

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Hosting family

Tis is our first time to use hosting power
And we found it very easy to apply
We would have no hesitation to recommend hosting power
And we will use it again

2 April 2026

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