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Hostinger Reviews 67,055

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 14,451 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, patience, and professionalism, highlighting exceptional customer service. Many people appreciate the personalized approach and the efficiency with which issues are resolved, often noting quick responses and clear communication. The overall service is described as excellent, with users finding the platform easy to use and reliable for their web hosting needs. However, some people were dissatisfied with the customer support, describing it as unresponsive or unhelpful, particularly when dealing with AI bots that couldn't escalate issues to human agents. A few other people also felt that the website had issues, such as aggressive security measures blocking legitimate traffic or difficulties with domain connections, leading to frustration and downtime.

What people talk about most

Staff

Users describe positive interactions with staff, praising their patience, helpfulness, and efficiency. Many... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the support agents for... See more

Service

Consumers find service to be positive. Many reviewers praise the helpfulness and efficiency of the support... See more

Website

Clients share ambiguous opinions on website experiences. Many reviewers praise the platform for its... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm pretty new to all this VPS and hosting stuff, and honestly had no idea what I was doing at first. Reached out to support not expecting much, but the agent I got was really patient and actually too... See more

Rated 5 out of 5 stars

Hostinger is a very good hosting site to use. The pricing is phenomenal and it's very beginner friendly even if you're building your first website. I LOVE IT and will be recommending it to anyone who... See more

Rated 5 out of 5 stars

Hostinger goes beyond just hosting. They give you tools that help you create, manage, and secure your web presence!! An amazing company that is leading the pack with innovation and ease of use!!!

Rated 5 out of 5 stars

I recently moved my client’s website (dafontstyle.io) from another hosting provider to Hostinger, and faced some issues during the migration process. I contacted support, and Rafael assisted me.... See more


Company details

  1. Web Hosting Company
  2. Business to Business Service
  3. DNS Provider
  4. e-Commerce Solution Provider
  5. Website Designer

About Hostinger

Written by the company

About Hostinger

We’re proud to say that we’re currently the fastest-growing web hosting company in the world. Launched in 2004 and headquartered in Lithuania, we’re now home to over 4 million customers around the world and more than 900 employees.

We’re dedicated to making online success possible for anyone with fast hosting technology, AI-powered Website Builder and user-friendly control panel.

Image Placeholder
Our products

Hostinger provides everything you need to create, launch and grow your website in one place including:

Web Hosting Managed WordPress Hosting Managed WooCommerce Hosting Agency Web Hosting AI Website Builder Domains

No-code Web App Builder

Why choose us for your website?

We’d love to help you write your online success story—and when you choose Hostinger, you can enjoy:

  • Fast, free, easy migrations.
  • Speedy customer support in 10+ languages, available 24/7.
  • Free domain name registration.
  • Data centers all around the world located across Asia, Europe, North America, and South America.
  • A vast knowledge base of in-depth video and text-based tutorials.
  • LiteSpeed Web Server Technology for 4X faster websites.
  • One-click WordPress installation.
  • 99.9% uptime guarantee.

Image PlaceholderSay hello or ask a question

Email: support@hostinger.com
How to contact us?

Written by the company

Three. Two. Online
We provide our clients with an all-in-one website solution so they can learn, create, and grow without boundaries. From easy to expert, we offer products and plans for website owners at every experience level.
Whatever you do, it’s better with a website
Your website is an extension of you. It’s where your vision comes to life and it’s our mission to make launching your idea online as smooth and simple as possible. 
With you every step of the way
From choosing your domain to building your dream website with AI—and everything in between—we’re in your corner cheering you on with 24/7 customer support.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

67K reviews

5-star
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Rated 5 out of 5 stars

Amazing customer service and amazing…

Amazing customer service and amazing hosting provider overall. It really has given me piece of mind knowing you can get help whenever needed, starting with an advanced ai chat bot and if a human touch is necessary, it's an immediate switch over, which is fantastic. I would highly recommend Hostinger to any small or large enterprises.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Cheep and flexible

I got a virtual linux server that I have the root account and I can set it up how I want it. I popped off several subdomains running various webservers and installed certbot to handle by lets encrypt ssl certificates. The degree of control and visibility is much better than my prior experience with (more expensive) shared hosting providers.

4 May 2026
Rated 5 out of 5 stars

I've been really impressed with their website is clean, intuitive, and very easy to navigate.

I've been really impressed with Hostinger! When I ran into issues, their support team responded quickly and resolved everything efficiently — exactly what you want when you're relying on a hosting service.

On top of that, their website is clean, intuitive, and very easy to navigate. Everything is where you'd expect it to be, which makes managing your hosting a breeze.

Highly recommend Hostinger to anyone looking for a reliable, user-friendly hosting provider with excellent customer support!

4 May 2026
Unprompted review
Rated 1 out of 5 stars

Price for hosting is affordable , Risky for domain

Price for hosting is affordable , But don't buy domain from here , they will ask for pappers, company reistration, You can not buy premium or good domain on this website, okh for normal, but risky .

1 May 2026
Unprompted review
Hostinger logo

Reply from Hostinger

Hello Sangram,

Thanks for sharing your experience with us. Your feedback helps us find ways to improve and keep delivering reliable service.

We are continuously monitoring our services to prevent abusive use, and sometimes we might need to request more information about domains being registered or transferred to us.

We hope you understand the need for such actions to ensure a safe internet, and we invite you to contact our Customer Success Team if you still have questions.

Best wishes,
Gabriela from Hostinger

Rated 1 out of 5 stars

I’ve been using Hostinger for multiple…

I’ve been using Hostinger for multiple projects and managing several accounts over time. Overall, the platform is easy to use and pricing is competitive.

However, my recent experience has been quite disappointing. My VPS was permanently suspended due to high outgoing network traffic. While I understand the importance of maintaining platform stability, the issue here was the lack of clear technical guidance and preventive measures.

I did receive alerts, but they did not provide enough detail on what exactly was causing the issue or how to properly resolve it. I made efforts to optimize my applications, but eventually the service was permanently suspended without a clear opportunity to fully fix the problem.

The most concerning part was that despite having a long-term plan (2 years), no refund, credit, or adjustment was offered.

I believe Hostinger can significantly improve in:

* Providing clearer technical alerts
* Offering temporary throttling instead of direct suspension
* Supporting long-term customers with fair resolutions

This experience has made me reconsider my hosting choices going forward.

3 May 2026
Unprompted review
Hostinger logo

Reply from Hostinger

Hello Sachin,

At Hostinger, we're always working to improve our services, and feedback like yours helps us a lot. Thank you for sharing it.

After investigating, we found that your VPS was permanently suspended due to excessive network traffic, which is against our Terms of Service (https://www.hostinger.com/universal-terms-of-service-agreement). It's not possible to provide a refund, but we unsuspended the VPS for 24 hours so you can get the backup files as requested.

We hope you understand the need for such actions to ensure a safe internet, and we invite you to contact our Customer Success Team if you still have questions.

Best wishes,
Gabriela from Hostinger

Rated 5 out of 5 stars

Dev was very helpful and patient

Dev was very helpful and patient. They quickly understood that my domain was registered at Namecheap and helped me connect it to my Hostinger hosting by finding the correct nameservers and walking me through the next steps. The issue was resolved, and I appreciated the clear support.

3 May 2026
Unprompted review
Rated 5 out of 5 stars

Have loved the simplicity required and…

Have loved the simplicity required and the excellence provided. Moved here from Hostgator and the experience has been 180 degrees opposite. All sites were moved over with a click of a button. Effortless and seamless. This is how hosting service should be!!

4 May 2026
Rated 5 out of 5 stars

Helpful support during a difficult VPS rebuild

I had a difficult VPS situation involving a suspected server compromise and needed to rebuild on a clean VPS. Cindy from Hostinger support was patient, professional, and helpful throughout the process.

She clearly explained what Hostinger could and could not do with an unmanaged VPS, confirmed that my old server would not be wiped or changed without my approval, and helped me understand the clean rebuild path. She also assisted me with a coupon for the replacement VPS, which I genuinely appreciated because this was an unexpected expense.

While unmanaged VPS hosting still requires technical work from the customer or developer, Cindy’s support made a stressful situation easier to handle. Her communication was respectful, clear, and reassuring.

3 May 2026
Unprompted review
Rated 4 out of 5 stars

KI did its best but just cant grasp…

KI did its best but just cant grasp complex issue
but finally i got hold of a real person, Rizka.
And we solved the problem in no time.
Thnx

3 May 2026
Unprompted review
Hostinger logo

Reply from Hostinger

Hello Cris,

Thanks for sharing your feedback! Our customers' opinions are the key to helping us improve.

Best wishes,
Gabriela from Hostinger

Rated 5 out of 5 stars

great service

Jenevie assisted me today (May 3, 2026). She was very fast, responsive, and resolved my issue efficiently. I really appreciate the support.

3 May 2026
Unprompted review
Rated 5 out of 5 stars

Michelle was of great help

Michelle was of great help. He saved my life by making my website work again and he swiftly checked the bug across multiple devices to tell me that the issue was with my wifi provider not universal. Way to go Michelle

4 May 2026
Unprompted review

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