The team went above and beyond to help fix a critical issue that put our site down. They listened to the issue, and resolved it within an hour, which is just extraordinary! Never in all my "1000 years... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The support experience was very helpful. Ivan was quick to identify the issue, explained what was happening in plain terms, and guided me step by step until the site was back online. He was patient wh... See more
Company replied
Great customer service is rare in website hosting. Believe me, I’ve tried many hosting companies. Typically “Premium Support” requires that you have the highest level (and price) a provider of... See more
Company replied
Ace was incredibly helpful and made the whole process simple and fast. He quickly understood the issue, explained everything clearly, and resolved the problem. What could have been a stressful problem... See more
Company replied
Company details
About Elementor Hosting
Written by the company
Elementor Hosting is an all-in-one solution that provides web creators with the ultimate solution for building WordPress website using Elementor website builder.
Elementor hosting is unique as it offers hosting, pro builder and theme, all under one roof, including robust hosting features that will boost your workflow and allow you to build top performing, secure and stunning websites, in no time.
🌍 Join our Global Communities
Join a global community that helps each other achieve their goals.
- Discord Community – Topic and language-specific channels, plus Ella, an amazing AI helper, ready to assist you.
- Facebook Community – Over 150K+ members, offering support, advice, feedback, and tutorials.
- GitHub Community – Get information about releases, request features, or report a bug.
- Elementor Addons, Themes, and Kits Themes and Kits – created specifically for Elementor.
- Learn valuable insights and techniques from our YouTube Channel.
- Access our Academy and Help Center – Find guides, tutorials, and resources to answer your questions and boost creativity.
- Show your support by rating us on WordPress. Your feedback fuels our growth! 🤗
- If you have questions or need support, visit the Plugin's Forum. Elementor Pro users can get 24/7 premium support, or visit Elementor Website Builder.
Contact info
Tel Aviv, Israel
- hosting.elementor.com
4.9
Excellent
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer support
Excellent customer support! Their response was almost immediate.
17 December 2025
Reply from Elementor Hosting
Hi Terry, thanks for the excellent review! We're always here to assist!
fatal site error fixed promptly in a calm and helpful manner
- thank you and your team for very fast and effective support!
excellent customer service!
17 December 2025
Reply from Elementor Hosting
Hi Ildiko, thanks for the amazing review! We're happy to see that the error was fixed promptly!
Elementor excellent support
Ray was very helpful and told me exactly how to resolve the issue. The only reason I'm giving it 4 stars instead of 5 is because of the long wait time, our company's web site was down for 4-5 hours before they responded to the help request.
17 December 2025
Reply from Elementor Hosting
Hi, thanks for the lovely review! We're glad to hear that the issue was resolved by the amazing Ray!
Logged in for me and fixed my problem
Both Ray and Alex helped me. I appreciated the fast response and the ability to access my site, fixing the issue for me without worry or technical headaches.
17 December 2025
Reply from Elementor Hosting
Hi Molly, thanks for the brilliant review! We're happy to hear that the issue has been fixed with the help of our amazing agents Ray and Alex!
Excellent Service. Fixed the issue Stat!
17 December 2025
Reply from Elementor Hosting
Hi Nathan, thanks for the excellent review! We're happy to hear that the issue is fixed!
High status of solution and problem
They treated me very well, answered all my questions, and are helping me with my problem.
17 December 2025
Reply from Elementor Hosting
Hi, thanks for the amazing review! We're always here to assist!
Give Ray a raise
Give Ray a raise! He fixed my issue in less than 30 seconds. I just wish I had reached out sooner.
17 December 2025
Reply from Elementor Hosting
Hi, thanks for the awesome review! We're happy to hear that Ray assisted you splendidly and solved the issue! We're always here to assist!
Some of the best and fastest support I've ever had
Ivan was incredibly fast to fix my problem. I granted him temporary access and he found the issue and solved it within less than 10 minutes. I'm very grateful that your support team is always ready to help.
17 December 2025
Reply from Elementor Hosting
Hi Emma, thanks for the great review! We're glad to hear that the issue was fixed swiftly with the assistance of the amazing Ivan!
I had been helped by elementor team…
I had been helped by elementor team fixing all the troubles i had encountered in a really smart and efficient way
17 December 2025
Reply from Elementor Hosting
Hi, thanks for the wonderful review! We're happy to hear that the issues have been fixed!
Ray was super helpful and solved my…
Ray was super helpful and solved my problem quickly and efficiently.
16 December 2025
Reply from Elementor Hosting
Hi Abby, thanks for the great review! We're glad to hear that the problem was solved quickly with the assistance of the wonderful Ray!
very fast (just minutes) and…
very fast (just minutes) and professional response done by Ray from elementor support team.
15 December 2025
Reply from Elementor Hosting
Hi Dominik, thanks for the lovely review! We're happy to hear that you're satisfied with the splendid support provided by Ray!
Ray was very responsive and solved my…
Ray was very responsive and solved my issues quickly and with care!
15 December 2025
Reply from Elementor Hosting
Hi William, thanks for the awesome review! We're happy to hear that the issue was solved quickly with the help of the amazing Ray!
Reply from Elementor Hosting
Hi Drew, thanks for the lovely review! We're always here to assist!
He really helps me out and go over and…
He really helps me out and go over and above. Thank you so much!
12 December 2025
Reply from Elementor Hosting
Hi Douglas, thanks for the amazing review! We're happy to hear that our agents have assisted you splendidly!
Ray was extremely helpful today
Ray was extremely helpful today, as are any elementor tech support staff i've ever worked with
10 December 2025
Reply from Elementor Hosting
Hi Aless, thanks for the wonderful review! We're happy to hear that Ray provided you with outstanding support!
Great product and customer service
Great product and customer service. Been a loyal customer for over 10 years now!
10 December 2025
Reply from Elementor Hosting
Hi Dan, thanks for the great review! We're happy to hear that you've been satisfied with our product and services for 10 years! We're glad to have you!
Reply from Elementor Hosting
Hi, thanks for the lovely review! We're happy to see you're happy with the service provided!
Speedy response time, and great help
Helped me resolve what I needed to get done. Stayed with me when things started to get frustrating.
8 December 2025
Reply from Elementor Hosting
Hi Zack, thanks for the wonderful review! We're always here to assist!
Issue solved easily
Ran into an issue that was solved proffessionaly. I also learned how to solve it myself in the future.
8 December 2025
Reply from Elementor Hosting
Hi Dylan, thanks for the great review! We're happy to hear that the issue was solved and that new knowledge was gained!
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