Always friendly support. Fast response, my DNS issue was quickly fixed by Michail.
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See what reviewers are saying
Dear Support Team, I would like to sincerely thank **Leva** from the support team for her fast response and excellent assistance. Her professionalism and efficiency made the process smooth an... See more
I am proud to say I am a Hostens client. Hosting is excellent and offers all services needed for each projects needs. The prices are allways the best in the market and the user interface is extremely... See more
Mostly delivers what they promise, great price, but watch out for IP reputation. I have a VPS with Hostens which I use for e-mail and web hosting. Reliability, latency, and other network and servic... See more
Company details
Information provided by various external sources
Hostens is a division of the leading hosting provider company in Lithuania 'Interneto vizija', Ltd. This company operates under such brands as Hostens, Time4VPS, and Serveriai.lt. All these divisions use a modern TIER III Data Center owned by ‘Interneto vizija’ and located in Vilnius, Lithuania. Hostens offers an affordable and high-quality hosting service to the global market. With a focus on individuals as well as small businesses, we aim to provide not only the best prices but totally clear and simple hosting packages without any hidden conditions and fees.
30 days money-back!
Hostens offers its customers a 30 day money-back guarantee.
Contact info
J. Kubiliaus st. 6, 08234, Vilnius, Lithuania
- sales@hostens.com
- hostens.com
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Had a specific technical issue
I had a very confusing, complicated issue with my website. Augustinas was friendly and very helpful, even after hours of troubleshooting the issue.
Happily, it was resolved in the end!
Excellent Technical Support from Hostens Team
I had a fantastic experience with the technical team at Hostens. They were incredibly helpful in repairing my website and hosting issues, with multiple specialists assisting me throughout the process. The best part was that their service was completely free, as part of my hosting package. In the end, my website is up and running smoothly again, and I couldn't be happier. I highly recommend Hostens for their exceptional technical support and customer service. Thank you for your hard work and dedication!
Thanks for the prompt support.
Rating support team
As i am new i will rate the support team only, then later i will rate the rest services.
Really the support team was quick and awesome especially Leva, she helped me solve things quickly, and accurately <3 .
superb support . Thank u Augustinas
superb support . Augustinas is the best of them
Good Customer Service
I had a minor problem at the New Year's Eve night. Both Rizza and Ieva helped me quickly.
Their customer service is always very good.
Also I have to tell that their technical service is very good too.
Thanks for the quick support and my issue solved
My payment got deducted twice through PayPal, Support team checked and informed that the payment was holding in PayPal so that will return soon. Meanwhile my payment got returned. Thanks for the quick support.
We had a great experience with Dmitrij
We had a great experience with Dmitrij, he responded quickly and showed high level of understanding.
Thanks Dmitrij.
good support
mikhail was very swift and helped me update my account details
Leva is great support!!!
Leva is great support!!!! Fast and efficient
Pathetic technical support
Hostens is not a reliable web hosting company. I am getting web hosting issue for the last 3 days repeatedly. The technical team is fixing it on temporary basis.
Thank you (Augustinas) for helping me
Thank you (Augustinas) for helping me. You have been of great help
Outstanding reliability with unbeatable prices and excellent support
They have very very stable servers and practically unbeatable prices for orders with long term commitment. My VPS has been running nonstop for nearly a full year before my node experienced a minor issue.
After contacting support through chat, Jane replied to my message in under 20 minutes and immediately assigned Augustinas to the case. Augustinas managed to fix the node professionally and the whole issue to solution took less than 12 hours.
In conclusion, outstanding reliability at unbeatable prices with friendly, active, and overall excellent support team.
Like always the best support ever
Like always the best support ever, shout out to Ieva ;)
Great support team solve issues right…
Great support team solve issues right on time. Also the Hosting service is great and secure.
5 Stars
Augustinas was super helpfull and solved my problem immediately.
Got my website up and running
Good detailed info about e-mail deliverability
Thank you very good knowledge, trusted reply and good service.
Overall experience was good
Overall experience was good , problem resolved succesfully
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