While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Love my anal sex toy got me and my boyfriend go at it even harder and the extender helped my finally fit it in the ass thank you so much xxxxx

Rated 5 out of 5 stars

Read a few reviews which made me suspicious but overall the reviews are positive so went ahead and ordered an item which was available at the best price I could find along with free postage. 2 days l... See more

Company replied

Rated 1 out of 5 stars

I received my order. Which was a bullet and opened packaging everything looked fine then it wouldn't trun on so it doesn't even work so very disappointing and pissted off

Company replied

Rated 4 out of 5 stars

Order came quick and was advertised. The only reason why I'm not giving full stars is I didn't get an order confirmation and was worried it might have been a scam.

Company replied

Company details

  1. Sex Toy Store

Written by the company

Horny.uk.com is one of the best sex toy shops in the UK with over 4000 adult Vibrators, Dildos, Erotic Lingerie, Lubes, and Sex Toys for Him and Her.


Contact info

3.9

Great

TrustScore 4 out of 5

33 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Return item

Hi, I want to return my order, I payed for extra next day delivery but it only arrived 2 weeks later. How can I return it please? Thanks

20 October 2024
Horny logo

Reply from Horny

Hi Emilia,

We're sorry to hear that but that is under the control of Royal Mail and not ourselves due to your delivery being late. We've not had any email from you regarding this, nor a request for a refund.

Could we ask why you're writing to us through Trust Pilot, not emailed us anything about your order and provided us a 1 star review for something beyond our control?

Horny.uk.com

Rated 5 out of 5 stars

Quick and straightforward

Read a few reviews which made me suspicious but overall the reviews are positive so went ahead and ordered an item which was available at the best price I could find along with free postage. 2 days later it arrived in plain packaging. Opened the packaging to find the exact item I ordered along with a free gift. Perfect service.
I will always look here first from now on. Thanks so much.

18 July 2023
Horny logo

Reply from Horny

Thank you for the kind review! We're a young company and unfortunately do get impacted quite hard early on from an unwarranted negative review, so thank you for helping us grow! Enjoy your free gift and hope to see you shopping with us again soon!

Rated 4 out of 5 stars

Maybe postal company needs rethinking

After an initial problem with delivery I still unfortunately didn’t receive my order but eventually was returned to the company by the postal company and email came saying I’d received a refund. I’d potentially order again if they changed couriers x

29 March 2023
Horny logo

Reply from Horny

Hi Natalie,

Thank you for your kind review, it's really appreciated.

Please get in contact with us should you wish to try ordering from us again and we'll provide a free gift and a coupon code for discount!

Thanks,
Horny.uk.com

Rated 1 out of 5 stars

I order with next day delivery

I order with next day delivery. I have to go to pick up from a store 2day later.

8 October 2022
Horny logo

Reply from Horny

Hi Leo, unfortunately we can't be held accountable for delivery times, we do not hand deliver our packages, if the delivery was late then this would be a result of Royal Mail.

We are disappointed that you are giving us a single star review based on another companies slowness to deliver, this is harmful for a young business and this review should be based on our company, not another's.

Rated 1 out of 5 stars

Atrocious

Absolutely useless

6 September 2022
Horny logo

Reply from Horny

Hi Graham,

Could you let us know the problem with your order? Are you reviewing the order or the service you've received from us?

We shipped your order the same day you ordered and not sure what service problem we have provided you.

If you're reviewing the item itself, we don't manufacture the item so this should be a review for the manfacturer, not us.

Regards,
Horny.uk.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look