Hooded Owls Reviews 

456
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I bought the fairy potion making set for my daughter’s 4th birthday, the item arrived in the expected timeframe & was packaged well. I read reviews about the kits being underwhelming but my daughter L... See more

Rated 4 out of 5 stars

This towel is great, perfect size to wrap my 1year old in afternoon bath. Colours are vibrant and lovely trim. The only down side is when it arrived it smelt quite chemically, query been treated wi... See more

Company replied

Rated 1 out of 5 stars

Was so excited for my little boy to receive the potion kit for Christmas and whilst he had some enjoyment initially, I was so underwhelmed. I was expecting as described big bursts of colours but essen... See more

Rated 5 out of 5 stars

Beautiful products that both kids love (we got the gingerbread kit for christmas). It’s not as cheap as some bathbombs but the effect is much better. Also great customer service as the operations mana... See more

Company details

  1. Home & Garden

Information provided by various external sources

We make large hooded towels for toddlers and older children up to 13 yrs. All our towels are made from high quality Egyptian cotton, and feature a double thickness hood with a graphic trim, and a star or heart shaped pop fastener to keep the towel closed like a poncho, allowing the hood to be worn up or down. Our hooded towels are available in 2 sizes and 6 colours.


Contact info

4.0

Great

TrustScore 4 out of 5

456 reviews

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4.0

All reviews

(456)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Used for an 18-month old

Used for an 18-month old. After the first use all is great. They’re very big, which we wanted and they’re thick which helps to keep the baby warm after getting out of the bath.

21 November 2019
Unprompted review
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Reply from Hooded Owls

Thank you for the review Mr T, we're really pleased to hear you are pleased with your toddler's hooded towel and we hope it brings lots of happy bathtimes! 🛁

Rated 3 out of 5 stars

Uninspiring, not worth the high price

As a whole this hooded towel is not good value for money, far too expensive for what it is. It is simply a double layer of towelling making a hood shape, which is then sewn onto one side of a towelling rectangle...disappointing. For the price I expected the hood to be properly incorporated into the design, not just tacked on, almost like an after-thought.
The towelling material appears to be good quality, the size was good and delivery was good, which is why I gave 3 stars, otherwise it would have been a very much lower score. I definitely would not recommend nor would I buy again from this company.

19 November 2019
Unprompted review
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Reply from Hooded Owls

Hi Paddy, we’re really sorry to hear the hooded towel you ordered from us didn’t live up to your expectations. The way we construct the towels allows us to include the unique trim designs around the hood which we know are hugely popular with children. Regarding the price, the towelling used is of a very high quality so that it will last for many years. We are often contacted by customers to say their towel looks as good as new 5-years later and so we hope across its lifespan represents good value for money. I will make sure your comments are fed back to our product development team but really hope your little one enjoys using their towel. Many thanks for your feedback.

Rated 5 out of 5 stars

These towels are amazing so thick and…

These towels are amazing so thick and soft and keep you warm. Would recommend 110% will buy again for sure

14 November 2019
Unprompted review
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Reply from Hooded Owls

Thank you for the lovely review Toni, we're so pleased you are happy with your towels! 🛀

Rated 5 out of 5 stars

Great

Great, well made towels that last for years. Recently bought a personalised towel as a baby gift and it is beautiful.

12 November 2019
Unprompted review
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Reply from Hooded Owls

Thank you for your kind review Anna, we're really glad to hear you are happy with your personalised hooded towel. Happy splashing 🛀

Rated 5 out of 5 stars

Great hooded towel and perfect for my 3…

Great hooded towel and perfect for my 3 year old. Thank you! Excellent quality and lovely design. Will order another soon!

5 November 2019
Unprompted review
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Reply from Hooded Owls

Delighted to hear you are happy with your hooded towel, many thanks for the kind review. Happy splashing 🛁

Rated 5 out of 5 stars

Lovely towels

Lovely towels, make a perfect gift. My daughters have been using theirs for 3 years now and they are still looking as good as new.

4 November 2019
Unprompted review
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Reply from Hooded Owls

Hi Helen, thanks for leaving us a review and of course, we're really happy to hear your daughter's hooded towels are still going strong 💪

Rated 5 out of 5 stars

Absolutely fabulous towels

Absolutely fabulous towels. Kids love them and I do too!

3 November 2019
Unprompted review
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Reply from Hooded Owls

Thank you for the very kind review Mrs B 😍

Rated 5 out of 5 stars

Gorgeous product

Gorgeous product, quick to respond to customers services email with polite response! Wouldn't hesitate to use again 🙂

3 November 2019
Unprompted review
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Reply from Hooded Owls

Hi Louise, thank you for your kind review, we're really happy to hear you were happy with the service you received. We hope your little one enjoys their hooded towel - happy splashing 🛁💦

Rated 3 out of 5 stars

Lovely quality towel but very short on…

Lovely quality towel but very short on my 6 year old. I was expecting it to be longer which would have been better after swimming. Really could do with being longer, and then would have given it 5 stars.

3 November 2019
Unprompted review
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Reply from Hooded Owls

Hi Gail, thanks for taking the time to leave us a review. We're really glad you are happy with the quality of your hooded towel but sorry to hear you felt the towel was a little short on your child. Did you buy a standard size towel? These measure 90cm from the tip of the hood to the bottom of the hem, but you might find our jumbo towel, which is 120cm from the hood to the hem is better for your 6-year old if she is quite tall? Although we give an age guideline, children vary in height so much, we suggest buying based on their height rather than age. So sorry, but if we can help in any way, please email us at hello@hoodedowls.co.uk

Rated 5 out of 5 stars

The best

The best, soft & ultra luxurious towels

28 October 2019
Unprompted review
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Reply from Hooded Owls

Thank you Siobhan for the lovely review 😍
So happy to hear you are happy with your hooded towel

Rated 5 out of 5 stars

Lovely towels

Lovely towels, very good quality- they are pricey but I think they’re going to be worth it.
Orders were efficiently dealt with, including a return. I can recommend Hooded Owls.

27 October 2019
Unprompted review
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Reply from Hooded Owls

Thank you for the kind review Irene, we're very happy to hear you are pleased with your hooded towels and hope they will be a great investment and used for many years. Happy splashing 🛁

Rated 5 out of 5 stars

Amazing product!

Excellent quality, amazing size especially if you have taller than average baby. Exactly what I was looking for. Soon will be buying another one and will get rid of all the other towels I have.. these two will be more than enough for Ellie. Really disapointed I didnt order two from the beginning. Totally worth the money!

20 October 2019
Unprompted review
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Reply from Hooded Owls

Hi Elrini, thank you for your kind review. This is exactly why we designed the towels and are really happy to hear your daughter loves them too! We hope she has many happy bathtimes 🛁

Rated 5 out of 5 stars

Great towels

Lovely towels, great quality. The colours are super. Wish I’d found these years ago.

14 October 2019
Unprompted review
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Reply from Hooded Owls

Thanks so much Sarah for the lovely review, happy splashing 🛁

Rated 5 out of 5 stars

Great service

Order arrived on time, product as discribed and excellent quality. Second time ordering, would definitely recommend.

14 October 2019
Unprompted review
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Reply from Hooded Owls

Thank you Jade for the kind review (and your continued custom), we're really happy to hear you are pleased with your hooded towels. Happy splashing 🛁

Rated 3 out of 5 stars

Towels too thick and heavy

Towels too thick and heavy. Impractical to wash and dry

14 October 2019
Unprompted review
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Reply from Hooded Owls

We're really sorry to hear you were disappointed with your hooded towel SG, they are really thick and snuggly. We suggest hanging them out to dry or placing them on a radiator, then finishing them off in a tumble dryer as the best way of drying them quickly whilst keeping them nice and fluffy.

Rated 5 out of 5 stars

Beautiful white soft towel

Beautiful white soft towel with mermaid trim as a present for a new baby girl. Delighted customer!

12 October 2019
Unprompted review
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Reply from Hooded Owls

🥰 thank you Lisa for the very kind review!

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Bath toy as expected will definitely order from company again

5 October 2019
Unprompted review
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Reply from Hooded Owls

Thank you Kelly, we hope the toy brings lots of happy bathtimes 🛁

Rated 5 out of 5 stars

By far the best children's towels

By far the best children's towels. We have had two sets from Hooded Owls and the wash and tumble try perfectly. Our original sets are now 5 years old and are still in perfect condition - like the day they arrived.
The ribbon designs are great and the team always go above & beyond. Yes, the towels are expensive but from our experience, you get what you pay for, and they are most definitely worth it. Highly Recommend.

4 October 2019
Unprompted review
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Reply from Hooded Owls

🥰 What a kind review, thank you A.D, we're so happy to hear your towels are lasting well and you are happy with them. Happy splashing 🛁

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