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Rated 4 out of 5 stars

Order 6973734680098 Xiaomi Dreame T20 Scopa Elettrica Senza Filo (Versione EU) (date effettuato il 2021-05-05). Delivery time was fine. Now I am not success to contact honorbuy for the assistance.... See more

Rated 1 out of 5 stars

Very bad experience. I bought a mipad4 multiligual and I receive a chinese one. They gave me only 24 hours from the reception of the tablet, to comunicate the problem. But I do it in late, only f... See more

Company replied

Rated 4 out of 5 stars

Item corresponding to description and shipping times very good. Good prices (even if not the lowest, probably because of the additional features such as: i) shipping from your country; ii) 24 months... See more

Company replied

Rated 1 out of 5 stars

We have bought a smart watch via Honorbuy and after a year and a half of using it the body of the watch died. We sent them an email asking for a new watch body and they gave us an offer to buy a ne... See more

Company replied

Company details

  1. Cell Phone Store

Written by the company

Il meglio della tecnologia cinese, direttamente dal nostro magazzino italiano. Garanzia 24 mesi, Spedizione Rapida e Gratuita sopra i 50€


Contact info

2.5

Poor

TrustScore 2.5 out of 5

2K reviews

5-star
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1-star

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Rated 4 out of 5 stars

Honorbuy assistance

Order 6973734680098 Xiaomi Dreame T20 Scopa Elettrica Senza Filo (Versione EU) (date effettuato il 2021-05-05).
Delivery time was fine. Now I am not success to contact honorbuy for the assistance.
The roller brush is not working properly and the 24-months guarantee are not over. What can I do?
Thanks in advance, Lorenzo

1 September 2022
Unprompted review
Rated 1 out of 5 stars

Smartwatch scam

We have bought a smart watch via Honorbuy and after a year and a half of using it the body of the watch died. We sent them an email asking for a new watch body and they gave us an offer to buy a new watch body for 60 dollars because the product has a warranty of 12 months. We agreed and they have sent us a new watch body that stopped working after less than six months of usage. We sent them another e mail asking for a refund or a new watch body that will actually work and they have answered that they cannot send a new watch body because the warranty of the original product has expired and the watch body has been used for more than six months. So it seems they have sent us a watch body for 60 dollars and no warranty that worked only for five months.

Reply: Dear Honorbuy,
is this some kind of a joke? Do you think it is all right to write to an unsatisfied customer "Do you understand the meaning of a scam?"? You are a disgusting firm and you behaviour towards you customers is repulsive. So what if your customers are protected through PayPal payment if you send the trash merchandise without warranty and refuse to send a proper one? That is still a scam in any part of the world. You should be ashamed of your business and nobody should ever use Honorbuy to buy anything. The product is Huami Amazfit Stratos Sports Watch and the order number is 240644 and the fact that you don't have my name in you archives just proves that you're an awful firm.

28 September 2021
Unprompted review
Honorbuy logo

Reply from Honorbuy


Gentile Dora, ha ben chiaro il significato di truffa?
I nostri clienti sono tutelati tramite il pagamento
PayPal e lei ci chiama truffatori, non credo sia coretto, ci fornisce gentilmente il suo numero ordine dai nostri archivi non risulta nessun acquisto con il nominativo dell'utente di questo post!
Ma è sicura di aver acquistato su www.honorbuy,it ? il fatto che lei stia commentando in inglese ci fà suppore che l'acquisto è stato effettuato sul sito partner Honorbuy.com dove noi non abbiamo alcun rapporto collaborativo ,quindi non possiamo leggere i dati del suo acquisto,restiamo in attesa di risposte da parte sua..

Rated 5 out of 5 stars

Honorbuy is a good selling mobile…

Honorbuy is a good selling mobile company!
I have bought a Redmi K20 Pro in august 2019 and i have no words for it, the device sent was well cover with a flufy plastic bag like a ballon. So in transportation it can't be damage. At first i was scared to buy from the website because it is my first buy online and i didnt known much of buying phones online.Since i was looking for This limited phone version i have gave a shot.. voila after 1day since order i got the phone at home, zero issues in transportation/carriers there support is fast answering via email. I am very satisfied with the service provided and in the future i will definely buy another phone from Honorbuy! I strongly advise people to give them a try and buy there equipment, in my opinion one of the best.
Keep up the good work! Honorbuy !
Cheers from Portugal

22 July 2020
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Very bad experience. I bought a mipad4 multiligual and I receive a chinese one. They gave me only 24 hours from the reception of the tablet, to comunicate the problem. But I do it in late, only few days, and they ask me to fix the problem 1 month and other money...only to get what I order for...so I bougth a tablet on september 4th and, maybe, I’ll get the one that I order for in the middle of november...

Brutta esperienza.
Ho comprato un mipad4 multiligual e ne ricevo uno cinese.
Mi hanno dato solo 24 ore dalla ricezione del tablet, per comunicare il problema.
Ma lo faccio in ritardo, solo pochi giorni, e mi chiedono per risolvere il problema 1 mese ed anche altri soldi ... solo per avere quello che ho ordinato ... quindi ho comprato un tablet il 4 settembre e, forse, io avrò quello che ordino a metà novembre ...

17 October 2019
Unprompted review
Honorbuy logo

Reply from Honorbuy

La ringraziamo per il riscontro. Vorremmo solo rendere partecipe chiunque legga questa recensione del fatto per come è realmente accaduto. Lei ha effettuato l'acquisto in data 03 settembre 2019 e ricevuto il tablet in data 04 ottobre 2019. Dopo ben 20 giorni dalla ricezione (24 settembre 2019) ci ha contattati affermando che il tablet risulta in lingua cinese e inglese. Dopo 20 giorni di utilizzo si è reso conto che il tablet non supporta la lingua italiana (la quale viene sempre pre-installata, nella versione da lei acquistata). A quel punto il nostro supporto tecnico, senza affermare che lei abbia effettuato qualche modifica di rom al tablet, le ha comunicato che i difetti di fabbrica devono essere comunicati entro le 24 ore dalla ricezione (e non 20 giorni dopo) e che la possibilità di procedere con il reso ha valenza 14 giorni dalla ricezione (e non 44 giorni ). A quel punto le è stato gentilmente offerto un preventivo (che lei ha accettato, tra l'altro) per la re-installazione della rom richiesta e le è stato anche comunicato che la procedura necessita di un mese di tempo per il semplice fatto che questa è la tempistica per lo sblocco del bootloader. Può informarsi sul web riguardo alle tempistiche che questa procedura necessita.

Rated 5 out of 5 stars

Very good experience!

Very good experience!
The expedition is been very fast and the product (tablet Mi Pad 4 Plus) is arrived well packed and in perfect condition.
I'll buy again on this website.

27 September 2019
Unprompted review
Honorbuy logo

Reply from Honorbuy

Thanks Federico! See yo soon :-)

Rated 5 out of 5 stars

Trustful seller

Trustful seller. Always sends what you order and the products are eu versions. Fast sending. High cost of sending.

5 September 2019
Unprompted review
Honorbuy logo

Reply from Honorbuy

Thank you mira!

Rated 4 out of 5 stars

Item corresponding to description

Item corresponding to description and shipping times very good.
Good prices (even if not the lowest, probably because of the additional features such as: i) shipping from your country; ii) 24 months of warranty).
Four stars because luckily I haven't tried their warranty service..so I can't give a rate to that.

3 June 2019
Unprompted review
Honorbuy logo

Reply from Honorbuy

Thanks. If you need some help you can contact support@honorbuy.it ! :-)

Rated 5 out of 5 stars

Once of the best seller for Xiaomi…

Once of the best seller for Xiaomi smartphone with fast delivery, good price, clear and efficent customer care than solve quickly all the problems with orders

29 April 2019
Unprompted review
Honorbuy logo

Reply from Honorbuy

Thank You Renzo. Hope we can be helpful again ;-)

Rated 5 out of 5 stars

Excellent seller!!!

It's the 4th time in 2 years that i buy products from this seller. I always found an excellent service.
Very recommended!!!

4 December 2018
Unprompted review
Honorbuy logo

Reply from Honorbuy

Thank you very much Alex! :-)

Rated 5 out of 5 stars

complete information and fast shipping

third purchase on honorbuy, always everything ok with articles according to the descriptions.
I have also recommended it to friends who have found themselves very well.
Definitely recommended

6 November 2018
Unprompted review
Honorbuy logo

Reply from Honorbuy

Thank you for the support Marco!

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