Have not heard back from them. I specifically stated I’m having chest/heart issues with their toys and I’ve been ignored. That’s really messed up, I expect more from them and now I can’t even use thei... See more
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Purchased the Hayden in August used once for about 15 mins and the end part that you insert into came unattached from the metal cage type part also it had a split which I thought was unacceptable. Con... See more
Company replied
Purchased the Warrior and it seems to be a solid product. Although it's been a few days since I've had it, it is a quality product. Fast charging, long battery life, and intense experience with the 7... See more
Company replied
I ordered toys from Honey Play Box in October 2024. Toy quality is supreme and I am very satisfied with them. However, after several months of use they broke and I contacted their support just t... See more
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Company details
About Honey Play Box®
Written by the company
🌟 Welcome to Honey Play Box®! 🌟
We're here to inspire your journey to pleasure and self-discovery with our diverse range of body-safe toys. From sleek designs to luxurious materials, our products cater to your unique desires.
Join our empowering community today on social!
Facebook | Twitter | Instagram | TikTok | YouTubeUnlock Joy - Say Yes to Honey Play Box®! ❤️
Contact info
14225 Telephone Ave, Unit D-E, 91710, Chino, United States
- +1 (201) 431-0712
- info@honeyplaybox.com
- honeyplaybox.com
3.7
Average
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Honey Play Box®
Thank you for sharing your feedback. We're truly sorry to hear your experience didn't meet expectations. At Honey Play Box, we're committed to providing quality products and exceptional service.
We’d love a chance to make things right. Please reach out to us at info@honeyplaybox.com to discuss an item exchange or to receive a credit back—ON US! Your satisfaction is our priority, and we hope to turn your experience around.
Warm regards,
Customer Care Team, Honey Play Box
I had a problem with an item I…
I had a problem with an item I purchased, they took the time to listen and replace the item with one that was satisfactory
28 August 2024
Unprompted review
Reply from Honey Play Box®
Thank you for sharing your experience! We're delighted to hear that our customer service team was able to assist you effectively. Your satisfaction is our top priority, and we're glad we could make a positive impact. We appreciate your kind words and look forward to serving you again. If you have any more questions or need further assistance, feel free to reach out. Thanks for choosing us!
🐝 Instagram: @HoneyPlayBox
🐝 Twitter: @HoneyPlayBox
🐝 Facebook: Honey Play Box
I had a question about a package…
I had a question about a package delivery and on a Friday evening past 5pm I sent a note to customer service and was almost freaked out that they responded not once but a couple of times and was able to
Find a resolution then and there. Unbeatable customer service, Loyal customer forever
13 September 2024
Unprompted review
Reply from Honey Play Box®
Thank you so much for sharing your experience with us! We're thrilled to hear that ordering from us was such a positive and memorable experience. Your satisfaction is our top priority, and we're delighted to have exceeded your expectations. We truly appreciate your recommendation and look forward to serving you again in the future. If you need any assistance or have any questions, feel free to reach out to us. Thank you for choosing us!
🐝 Instagram: @HoneyPlayBox 🐝 Twitter: @HoneyPlayBox 🐝 Facebook: Honey Play Box
You sent the wrong power cord.
You sent the wrong power cord.Thanks for your quick response, and for sending a new unit. Great customer service!
2 September 2024
Reply from Honey Play Box®
We sincerely apologize for sending the wrong power cord. We understand how frustrating this can be, and we'd love the chance to make things right. Please reach out to us at info@honeyplaybox.com so we can arrange an exchange or provide a credit back—on us! Your satisfaction is our priority, and we’re here to ensure a positive experience for you.
Warm regards,
Customer Care Team, Honey Play Box
Reply from Honey Play Box®
We are sorry for the inconvenience caused to you.
Thank you for your feedback, we will improve our products based on your feedback.
Your understanding would be highly appreciated.
Warm regards,
Customer Care Team, Honey Play Box
Was not impressed
Was not impressed. Felt nothing like a BJ. Ran out of battery and still didn't get off.
3 September 2024
Reply from Honey Play Box®
We are sorry for the inconvenience caused to you.
Thank you for your feedback, we will improve our products based on your feedback.
Your understanding would be highly appreciated.
Warm regards,
Customer Care Team, Honey Play Box
Great customer service
Great customer service. The Customer service department lives up to the name. Nice to see.
14 September 2024
Unprompted review
Reply from Honey Play Box®
Thank you for sharing your experience! We're delighted to hear that our customer service team was able to assist you effectively. Your satisfaction is our top priority, and we're glad we could make a positive impact. We appreciate your kind words and look forward to serving you again. If you have any more questions or need further assistance, feel free to reach out. Thanks for choosing us!
🐝 Instagram: @HoneyPlayBox
🐝 Twitter: @HoneyPlayBox
🐝 Facebook: Honey Play Box
Amazing Customer Service
My package went missing even though it was marked as delivered by the post office. I contacted customer service over email and they offered to ship my order out again at no cost to me. Really appreciate the help even though they were not obligated to!
13 September 2024
Unprompted review
Reply from Honey Play Box®
Thank you for sharing your experience! We're delighted to hear that our customer service team was able to assist you effectively. Your satisfaction is our top priority, and we're glad we could make a positive impact. We appreciate your kind words and look forward to serving you again. If you have any more questions or need further assistance, feel free to reach out. Thanks for choosing us!
🐝 Instagram: @HoneyPlayBox
🐝 Twitter: @HoneyPlayBox
🐝 Facebook: Honey Play Box
Best toy i’ve ever had
Terri is definitely that girl that gets the job done, we love Terri!
16 August 2024
Reply from Honey Play Box®
Thank you so much for your positive review! We greatly value your feedback and are thrilled to hear that you're enjoying our products. We hope to continue this journey with you and invite you to join our vibrant community on social media. Follow us to discover new products and connect with other enthusiasts. Let's keep the excitement going!
🐝 Instagram: @HoneyPlayBox 🐝 Twitter: @HoneyPlayBox 🐝 Facebook: Honey Play Box
See you there, and once again, thank you for being a part of the Honey Play Box community!
the sky is very intense
the sky is very intense, take time to get used to but once you do , it's fun. customer service is very friendly and responsive
10 September 2024
Unprompted review
Reply from Honey Play Box®
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with your order.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
🐝 Instagram: @HoneyPlayBox 🐝 Twitter: @HoneyPlayBox 🐝 Facebook: Honey Play Box
See you there, and once again, thank you for being a part of the Honey Play Box community!
I bought from Honey Play Box
I bought the Scioness (Green) clitoral licking toy last year in October. It worked amazing, I never squirted before using this toy. However, it stopped working about a week or so ago. So I contacted Honey play box and they are going to send me a free replacement.
8 September 2024
Unprompted review
Reply from Honey Play Box®
We are sorry for the inconvenience caused to you.
Thank you for your feedback, we will improve our products based on your feedback.
Your understanding would be highly appreciated.
Warm regards,
Customer Care Team, Honey Play Box
I picked up the Luis model at the…
I picked up the Luis model at the suggestion of a local adult shop, and it is honestly incredible. I had an issue with it stopping and a quick email. Later, their warranty department went ahead. It shipped me a new one.
Look not only does Louise offer thrusting and firing, as well as a hundred different modes on this app itself, you can let someone take control of it. I found that quite interesting during my ownership of it. So far, some people do take it too far though!
9 September 2024
Unprompted review
Reply from Honey Play Box®
Thank you so much for your fantastic review! We truly appreciate your kind words and are delighted that you're enjoying our products. We’re excited to continue this journey with you and invite you to be part of our lively community on social media. Follow us to stay updated on new releases and connect with fellow enthusiasts. Let’s keep the excitement alive!
🐝 Instagram: @HoneyPlayBox
🐝 Twitter: @HoneyPlayBox
🐝 Facebook: Honey Play Box
Looking forward to seeing you there, and thank you once again for being an amazing part of the Honey Play Box family!
Heating function is minimal at best
Heating function is minimal at best, vibrator cords too short, not sure how long it'll be before they break. Not worth the money.
15 August 2024
Reply from Honey Play Box®
Thank you for sharing your feedback. We're truly sorry to hear your experience didn't meet expectations. At Honey Play Box, we're committed to providing quality products and exceptional service.
We’d love a chance to make things right. Please reach out to us at info@honeyplaybox.com to discuss an item exchange or to receive a credit back—ON US! Your satisfaction is our priority, and we hope to turn your experience around.
Warm regards,
Customer Care Team, Honey Play Box
Reply from Honey Play Box®
Thank you for sharing your feedback. We're truly sorry to hear your experience didn't meet expectations. At Honey Play Box, we're committed to providing quality products and exceptional service.
We’d love a chance to make things right. Please reach out to us at info@honeyplaybox.com to discuss an item exchange or to receive a credit back—ON US! Your satisfaction is our priority, and we hope to turn your experience around.
Warm regards,
Customer Care Team, Honey Play Box
I didn't get all my items at all and…
I didn't get all my items at all and they won't send me the items I ask for in a exchange. Just terrible business.
14 August 2024
Reply from Honey Play Box®
Thank you for sharing your thoughts with us. We're genuinely sorry that your experience didn't meet your expectations. At Honey Play Box, we strive to deliver top-notch products and exceptional service.
We’d appreciate the opportunity to make things right. Please contact us at info@honeyplaybox.com, and we’ll be happy to arrange an item exchange or provide a credit—completely on us! Your satisfaction is our top priority, and we’re committed to improving your experience.
Warm regards,
The Customer Care Team, Honey Play Box
Very depressed!
The product isn't charging. It only has one bar on the power light. As I mentioned in the first review letter, The power was going when I picked it up from the Post Office. The whole thing is crap. After all this time, I haven't gotten any use for the product. I am depressed. I just received the power cord yesterday and charged the product overnight, and as I said before, only one power bar turned itself off. The product is KAI 2. Please send a replacements.
23 August 2024
Reply from Honey Play Box®
Thank you for sharing your thoughts with us. We're genuinely sorry that your experience didn't meet your expectations. At Honey Play Box, we strive to deliver top-notch products and exceptional service.
We’d appreciate the opportunity to make things right. Please contact us at info@honeyplaybox.com, and we’ll be happy to arrange an item exchange or provide a credit—completely on us! Your satisfaction is our top priority, and we’re committed to improving your experience.
Warm regards,
The Customer Care Team, Honey Play Box
Was an awful experience wife hated it!
8 July 2024
Reply from Honey Play Box®
Thank you for sharing your feedback. We're truly sorry to hear your experience didn't meet expectations. At Honey Play Box, we're committed to providing quality products and exceptional service.
We’d love a chance to make things right. Please reach out to us at info@honeyplaybox.com to discuss an item exchange or to receive a credit back—ON US! Your satisfaction is our priority, and we hope to turn your experience around.
Warm regards,
Customer Care Team, Honey Play Box
I bought the Kai 2
I bought the Kai 2. Used it twice. I charge it full but now it won’t turn on. How do i get my money back for this product that doesn’t work? I’ve been happy with everything else that I’ve purchased
12 August 2024
Reply from Honey Play Box®
Thank you for sharing your feedback. We're truly sorry to hear your experience didn't meet expectations. At Honey Play Box, we're committed to providing quality products and exceptional service.
We’d love a chance to make things right. Please reach out to us at info@honeyplaybox.com to discuss an item exchange or to receive a credit back—ON US! Your satisfaction is our priority, and we hope to turn your experience around.
Warm regards,
Customer Care Team, Honey Play Box
Perfect fit and function....MMMM
27 August 2024
Reply from Honey Play Box®
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with your order.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
🐝 Instagram: @HoneyPlayBox 🐝 Twitter: @HoneyPlayBox 🐝 Facebook: Honey Play Box
See you there, and once again, thank you for being a part of the Honey Play Box community!
Out of stock on what I ordered
Out of stock on what I ordered, still waiting for a update
27 August 2024
Reply from Honey Play Box®
We are sorry for the inconvenience caused to you.
Thank you for your feedback, your understanding would be highly appreciated.
Warm regards,
Customer Care Team, Honey Play Box
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