Honeybalm Australia Reviews 

409
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 121 reviews, reviewers had a great experience with this company. Customers truly love the adorable packaging and find that the lip balms offer a smooth, nourishing formula that keeps lips feeling wonderfully soft, hydrated, and deeply refreshed throughout the day. People constantly praise the delightful flavours, clever little applicators, pleasant free surprises, and an exceptionally straightforward online shopping experience. However, some people mentioned that shipping took a very long time, resulting in frustrating delivery delays for all seasonal holiday gifts. Consumers additionally noted unexpected international shipping origins, along with occasional missing items or slightly damaged packaging inside their delivered boxes.

What people talk about most

Product

Clients share positive opinions on product, highlighting the adorable packaging, lovely scents, and smooth,... See more

Quality

Users describe satisfaction with quality, highlighting that the lip balms are deeply nourishing,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as many customers praise the easy online process... See more

Delivery service

People report ambiguous experiences with delivery service, as opinions are heavily divided. While some... See more

User experience

Reviewers mention positive feedback about user experience, noting that the website is easy to navigate,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very cute presentation. Using them as Xmas gifts so will be a great addition to a gift or as a stocking filler. Bought during Black Friday sales so more cost effective, otherwise a little on the expen... See more

Company replied

Rated 3 out of 5 stars

Beautiful looking set, worth the price honestly no as it is not Australian made. Also received missing honeycomb stick in one of the lipbalm packs. Emailed the company no response. They need to make s... See more

Company replied

Rated 3 out of 5 stars

I'm a little disappointed that firstly I got charged a foreign fee, even though it was a small amount it should of been added to the price at checkout and secondly the lip balms are a little smaller t... See more

Company replied

Rated 3 out of 5 stars

Firstly the product itself is absolutely amazing!! I’d give 5 stars for the product. Unfortunately the product isn’t Australian it actually shipped from the USA which is a little misleading and postag... See more

Company replied


Company details

Written by the company

The solution for dry lips. 💋✨ 100% cruelty-free and made with honey, beeswax, and propolis. Discover the natural magic of Honeybalm. #BeeYou 💛


Contact info

3.8

Great

TrustScore 4 out of 5

409 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 26% of negative reviews

Typically replies within 48 hours

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3.8

All reviews

(409)

121 reviews in the last 12 months

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Rated 5 out of 5 stars

Love them

I purchased these for my daughter's advent calendar and she is loving the different flavours (and I am too) that she is unveiling each day.

3 December 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Cheryl,

We’re thrilled that the Honeybalm advent calendar is bringing joy to your daughter — and to you as well! It’s wonderful that the variety of flavors is adding a little daily delight.

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 5 out of 5 stars

Perfect gift

Brought as gifts for my daughter’s friends and they were very well received. So pleased with the gorgeous packaging and quality balm.

2 December 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Michelle,

We’re delighted to hear that the Honeybalm gifts were such a hit! It’s wonderful that the presentation and quality added to the enjoyment.

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 5 out of 5 stars

Just what I needed great gifts fabulous…

Just what I needed great gifts fabulous packaging..

2 December 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Carolyn,

We’re so happy that the Honeybalm was exactly what you were looking for! It’s great to hear that the presentation added a special touch to your gifts.

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 5 out of 5 stars

Lovely lip balm.

Great value for a great product. Lovely packaging.

2 December 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Jeanette,

We’re delighted that you’re pleased with your Honeybalm! It’s wonderful that the presentation and overall experience added to your enjoyment.

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 5 out of 5 stars

Gorgeous product

Gorgeous product! Easy to order, super handy size, and leaves my lips shiny and smooth. Perfect for healthy summer lips living Mornington Peninsula - Victoria. Works for everyone, any age!

25 November 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Kristy,

We’re thrilled that Honeybalm is working so well for you! It’s wonderful that the size, ease of use, and results are making such a positive impact on you and your family.

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 5 out of 5 stars

The best natural lip balm I have ever used

The best natural lip balm I have used. Although the beautiful smell doesn't last long the balm lasts for hours and leaves you lips really soft. I have placed two orders close together as I want to give two different people gifts. Yet to receive my second order I have only tryed the balm with spf and love them. Strawberry and chocolate are my favourite. The balm also lasts after drinks and food.

1 December 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Joy,

We’re so happy that Honeybalm has made such a difference for you! It’s wonderful to hear that the balm is long-lasting, leaves lips soft, and works well throughout the day. We hope the gifts you’ve chosen bring lots of smiles, and that you enjoy trying the other flavors soon!

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 5 out of 5 stars

Cute packaging

Cute packaging, nice lip balm!

30 November 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Anya,

We’re so happy you love the Honeybalm and its cute packaging! 💛 Thank you for sharing your sweet feedback.

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 5 out of 5 stars

Everything

22 November 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Lesley,

Thank you for your feedback! We’re glad to hear you’re enjoying the Honeybalm. 💛

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 5 out of 5 stars

Easy to order

Easy to order - fast and efficient delivery plus excellent product

27 November 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Ann,

Thank you for your kind words! 💛 We’re thrilled to hear that your order was smooth and that you’re enjoying the Honeybalm experience.

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 1 out of 5 stars

I purchased during your black Friday…

I purchased during your black Friday sale, buy 1 get 2, it cost me $178aus dollars you sent only one box, I made an enquiry. So you sent to your dispatch team, today I received an empty box . Theses are Christmas gifts that will now probably not get to my daughter in laws across Australia in time for Christmas i am very disappointed with your lack of service, communication and your black Friday sale i believe was false advertising, I want this order addressed, why would you send me an empty box for heaven sake.

27 November 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

HiJacqueline,

Thank you for reaching out, and I’m very sorry for the trouble you’ve experienced. 💛

If this issue hasn’t been resolved yet, please email us at info@honeybalmaustralia.com with your order details, and our team will be happy to assist you further.

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 5 out of 5 stars

Beautiful looking package.

27 November 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Paul,

Thank you for your feedback! 💛 We’re glad you love the look of our Honeybalm packaging — we think it’s pretty sweet too!

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 5 out of 5 stars

Fabulous product

Fabulous product. Easy to order and efficient with delivery. Recommend them to all.

10 November 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Sandra,

Thank you for your wonderful feedback! 💛 We’re thrilled to hear you’re enjoying your Honeybalm and that your ordering experience was smooth. Your recommendation means so much to us!

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 5 out of 5 stars

I have loved these and your black…

I have loved these and your black friday deal was amazing ypu also added 2 addition so thank you so much, I love the honey pot packaging with the little applicator and the smells are amazing I have really enjoyed them and love the feeling the balm stays in all through the night . I will be collecting all of them.

26 November 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Kristy,

We’re so happy to hear you’re enjoying the Honeybalms and loved the Black Friday bonus! 💛 It’s wonderful that the scents, packaging, and long-lasting care have made such a difference.

Happy collecting! 🐝

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 5 out of 5 stars

Bought the big box of lip balms…

Bought the big box of lip balms beautiful and really nice and makes your lips soft and moisturised

23 November 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Margaret,

We’re so glad to hear that you’re enjoying the Honeybalms! 💛

It’s wonderful that they’re keeping your lips soft and moisturized. Thank you for sharing your experience! 🐝

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 1 out of 5 stars

Don't order SNAIL MAIL

On their website Delivery stated 5-8 business days. My ETA was 15 business days!!! Poor customer service, didn't acknowledge my concerns. It will arrive too LATE!

Order #79149, I have contacted customer service, unfortunately no one is willing to help! As far as I am concerned your timeline for delivery is misleading and simply false advertising

19 November 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi M. A.,

We’re very sorry for the delay and the frustration this has caused. Please email us your order details at info@honeybalmaustralia.com. Our team will be happy to assist and ensure your Honeybalm reaches you as soon as possible.

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 5 out of 5 stars

This is the best lip balm i have…

This is the best lip balm i have brought, it’s dosen’t have a strong waxy taste like others and you can taste the scent. Will defiantly be buying more

24 November 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Julianne,

We’re so happy to hear that you’re loving your Honeybalm! 💛

It’s great that you enjoy the scent and the smooth taste. Thank you for your kind words, and we look forward to delighting your lips again soon! 🐝

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 5 out of 5 stars

Amazing product bright and hydrating

I got the cherry spf 25 and the honey spf 25. The cherry gives off a vibrant tint of pinkish red like lip gloss which I was surprised with like I knew about it but it’s very noticeable I was like WOAH a good Woah it was very nice. The honey one is clear obviously and smells really good. The only thing I’ll say is I feel like it dries out on my lips faster than like a stick lip balm. I do highly recommend tho

24 November 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Ally,

We’re so happy to hear you’re enjoying your Honeybalms! 💛

It’s great that you love the tint and scent, and thank you for the helpful feedback on the texture. We truly appreciate your recommendation and hope your lips continue to stay soft and hydrated! 🐝

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 4 out of 5 stars

Best lip balms I’ve ever tried!

These lip balms come in the most adorable packaging, when I first ordered some back in April ish I only got them for said packaging.
But afterwards? I’m obsessed and have almost every single flavour they’ve EVER released!
They have the smoothest and most nourishing formula I’ve ever used in a lip balm and I’ve used a LOT. (Yes I have a problem).

Cracked lips? Honeybalm.

Need that little extra sun protection? Honeybalm.

Just want a cute little balm to match your vibe/outfit? Honeybalm.

The only down side is the price tag, but these last months at a time so it’s pretty justified in the end!
I 100% recommend grabbing some, you won’t regret it!

20 November 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Matilda,

We’re so thrilled to hear how much you love your Honeybalms! 💛 It’s wonderful to know they’ve become your go-to for cracked lips, sun protection, and just that little dose of cuteness.

Thank you for sharing your experience and recommendation!

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 5 out of 5 stars

Amazing product and constant updates on…

Amazing product and constant updates on where my order was and arrival date. Beautifully and securely packed too. Have just ordered more! Can highly recommend - keep up the excellent experience!

14 November 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Cath,

We’re so happy to hear that you’re enjoying your Honeybalms and that the updates and packaging met your expectations! 💛

Thank you for your kind words and for your continued support — it means so much to us.

Best regards,
Maricel 🐝
Honeybalm Customer Support

Rated 1 out of 5 stars

Terrible terrible terrible

​I had been waiting for more than 10 days for the delivery. When I opened the box, I found that the packaging for the glass pots was very cheap, with limited wrapping.
​The content inside the pot had a very strong, chemical smell—definitely not suitable for lip balm. The texture of the content was more like nasty chemicals, not natural components at all. Very disappointed!! Even after washing my hands, the smell remained very strong on my skin, just like a car wax smell. I immediately threw them all into the bin to avoid these harmful chemicals affecting my lips and skin. It was a complete waste of money and time.
​Although they are all "Made in China," their website claims that delivery is from NY, USA. The tracking number is only valid on a very strange logistic webpage with very limited tracking details. Honeybalm Au is definitely a scam! It has nothing to do with Australian-made or Australian-designed products. Please be careful of this website.

10 November 2025
Unprompted review

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