Honexcompany Reviews 

812
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 529 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that the online store is very easy to navigate, and the straightforward ordering process makes purchasing completely hassle-free. Many people warmly appreciate that the anti-snoring mouthpiece effectively reduces nighttime breathing noises and helps them achieve a much better, more restful sleep. However, some customers also noted frustrating issues with customer service, particularly regarding expensive international return shipping fees and difficulties obtaining promised refunds. Others experienced physical discomfort while wearing the guard, while a few found that the product simply did not work for their individual situation.

What people talk about most

Product

Customers had ambiguous experiences with product, as opinions on its effectiveness and quality varied... See more

Quality

People report ambiguous experiences with quality, revealing a stark divide among consumers. While many... See more

User experience

Customers consistently note positive experiences with user_experience, highlighting that the website is very... See more

Order

Users describe ambiguous interactions with order experiences, featuring mixed feedback. Reviewers frequently... See more

Refund

Reviewers highlight negative aspects of refund policies, expressing widespread frustration and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering is so easy, I wasn’t happy about being continually offered other products though. The order is in £ and then turns into $ at checkout but the transaction has gone through my bank in £. I’ve... See more

Rated 4 out of 5 stars

Well, it was a long shot. But with my wife always complaining and moving to her own room, i had to take c chance. It works, no doubt! But it takes some time to get used to it. It's not the most comf... See more

Rated 4 out of 5 stars

It was easy to order from the website, the price is good, postage took a little while but got here in one piece.

Rated 5 out of 5 stars

I’ve have used an anti snore mouthpiece for five years. The previous one was uncomfortable, very large and pressed against my bottom teeth and I really had a hard time going to sleep. But I tolerated... See more



Contact info

3.5

Average

TrustScore 3.5 out of 5

812 reviews

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No recent history of asking for reviews

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3.5

All reviews

(812)

539 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not buy it is scam

Do not buy it is scam!
Waste of money! They do not work, is a health risk!
They are scammers!
Not money return, not satisfaction.
Do not buy!

9 June 2026
Unprompted review
Rated 1 out of 5 stars

This company, this product is a SCAM

This company and this product is a scam. Well marketed to look professional but a complete scam and should not only be shut down but should also be penalised, fined and the directors sued into oblivion.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

It's a game changer

It's a game changer, not only am I getting a better sleep but I have been able to sleep in the same room with my husband after 4 years, we both could not sleep together because of my snoring, but the honex has changed it all for the better.

28 May 2026
Unprompted review
Rated 1 out of 5 stars

This thing did not work at all

This thing did not work at all. The ad says money back but when i asked to return it, they asked if i would try various solutions. I did that and again requested information on returning it. I heard nothing so made several more attempts. They then said I should have ry nose strips and sleeping on my side….! They offered ne a partial return and I declined, why would i want to keep something that didn’t work. I waited for a week or so and again started over. They then said it had to be returned to JAPAN at my cost and THEY WILL INSPECT it. This is a scam. DON’T waste your $$$$

1 June 2026
Unprompted review
Rated 1 out of 5 stars

Absolute joke of a company. Avoid them.

Wish I had read the reviews before ordering. It’s been nearly 3 weeks and I still haven’t received my item. Checked the tracking link they sent and the package hasn't even left the origin country yet, it's just stuck at a shipping port somewhere in China??? -Thought is a US company -thousands of miles away.

When I emailed their support to cancel and get a refund, they completely ignored me at first. When they finally replied, it was just a lazy, automated copy-paste message saying "sorry, it already shipped so we can't cancel." They absolutely refuse to help or listen to a human being.

I’ve already told them I’m refusing the package when it gets here and getting my money back through my bank. Do yourself a favor and buy from somewhere else, this place is a total headache.

5 June 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely useless!

It took ages to arrive then they charged me twice the price advertised ! I sent an email querying the over charge and zero response . I am not a happy customer ! To top it off it the plastic taste made me gag so just a useless scam in my opinion !

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Purchased my Honex anti snoring mouthpiece & I stopped snoring!!!

Purchased my Honex anti snoring mouth piece and started using it about 10 days ago and the results were immediate. I am actually mind blown how this simple mouth piece has reduce my snoring by 90%+. Personally I never heard myself but my wife is very thankful for this mouth piece now and the fact I don't snore is huge for her and my 1 year old baby... 1000% recommend Honex mouthpiece, it's not a bother at all and I can even use it while I have my invisalign on at night - material is comfy in the louth as well, no complaints there... anyways, if you've been snoring it's the best solution to fix that imo. Give it a try and you'll thank me later ✌️ -Jessy

3 June 2026
Unprompted review
Rated 4 out of 5 stars

Too many steps to finish the order

Too many steps to finish the order, too many popups offering discounts and side buys, not very clear the next steps (in the phone version). You need to be cleaner and more precise, the buyer will shop more with less visual stress

1 June 2026
Unprompted review
Rated 4 out of 5 stars

When I first received the anti-snoring…

When I first received the anti-snoring mouthpiece, I didn't know how to put on the product correctly, and I wore the mouthpiece upside down for the first 3 nights, causing teeth and palate pain.

I desperately thought this product again might not work on me and wrote an email to the customer service for help. The customer service replied quickly with proper guidance and instruction.

I corrected the way of putting on the mouthpiece, and it started working! Now my sleep is improving every night! Thanks to Honex and its customer service for not letting me give up so quickly on the product and the help that it brings!

1 June 2026
Unprompted review
Rated 1 out of 5 stars

Super flimsy

Super flimsy. Doesn’t do anything to reduce snoring. Too soft to hold jaw in place or adjust in any way. Waste of money. Probably costs 10cents to make, if that.

31 May 2026
Unprompted review
Rated 5 out of 5 stars

Hoping to replace my CPAP

The process dealing this company was quick and easy. I have been using a CPap for a year now and hate using it as my sleep is interrupted many times throughout the night.

1 June 2026
Unprompted review

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