Hone Health Reviews 

12,124
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 5,235 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, personable, and taking the time to listen to their concerns. Many people felt heard and understood, with doctors explaining complex information clearly and offering various options. The overall service and user experience are frequently described as smooth, easy, and convenient, with appointments often on time. People frequently felt genuinely cared for, with many appreciating the professional and compassionate approach of the doctors. The organization's customer service and overall professionalism are frequently highlighted, ensuring a smooth and efficient process for users.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their knowledge,... See more

Service

Customers consistently note positive experiences with service, praising the professionalism and efficiency of... See more

Customer service

Users describe positive interactions with customer service, often highlighting that their questions and... See more

User experience

Reviewers consistently express satisfaction with the user experience, highlighting the ease and convenience... See more

Product

Customers had ambiguous experiences with the product, with many expressing satisfaction, noting benefits such... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr. Bevins is kind, patient, understanding, and appropriately inquisitive. I felt heard and understood. He explained things in a way I could comprehend and learned more in our first visit about my hea... See more

Rated 5 out of 5 stars

At first I was hesitant about the whole process but after my zoom call with the doctor, I felt more confident in moving forward with everything that my body is lacking at this time in my life.

Rated 5 out of 5 stars

Dr. Springs was just wonderful - she completely understood how I have been feeling and took the time to answer all my questions. She left me feeling greatly relieved that there is light at the end of... See more

Rated 5 out of 5 stars

As always the doctors at Hone health make the entire process smooth and easy. They actually listen to your concerns. I couldn’t imagine going anywhere else.


Company details

  1. Online Pharmacy
  2. Health Consultant
  3. Online Prescription Medication Vendor

Written by the company

Hone was founded with an unwillingness to accept that "aging" is interchangeable with "declining". We don't focus on turning back the clock or becoming who you used to be, because the real opportunity lies in helping you become the best you can be. We believe that our bodies can be optimized to reach their peak performance, for whatever it is that matters in your life. Hone’s personalized care process is designed to help you relieve symptoms quickly, reach your long-term health goals, and thrive even as you age. Your initial treatment is just the beginning of Hone's personalized health roadmap, developed specifically for your body using the latest health science. As you make progress, you’ll be amazed by what’s possible, and we’ll be there every step of the way with regular check-ins and adjustments to optimize your treatment. Hone’s membership has been created to build a deep relationship where we can partner over the course of your life to help you succeed. We want to celebrate your wins and help you through your losses. Our community rallies around each other and Hone members are always there to help and encourage your progress. The best decision you can make is not to wait any longer–––join our healthcare revolution today!


Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

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Asks customers to review

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4.8

All reviews

(12,124)

4,774 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Hone health would not let me cancel my…

Hone health would not let me cancel my membership. I tried through the app, I tried through email, I talked to someone over the phone. Nothing helped, they just keep taking $155.00 a month. This has gone on for 8 months now!!! This is infuriating and I now have to change my entire bank just to get it to stop.

8 June 2026
Unprompted review
Hone Health logo

Reply from Hone Health

Our team has been in touch regarding this review and will continue to help to the best of their ability.

Rated 5 out of 5 stars

First consultation

The Dr. was so easy to talk with and she explained my labs in terms i could understand. She answered all my questions and I feel good about the plan going forward.

28 July 2026
Unprompted review
Rated 1 out of 5 stars

They randomly charge clients improperly

They randomly charge clients. Dont trust this company.

28 July 2026
Unprompted review
Hone Health logo

Reply from Hone Health

We are unable to locate a patient account or communication history based on the info associated with this review, so we have submitted a request for more information through Trustpilot. If this is a genuine review from a Hone patient, please respond to that request with your contact details and a member of Hone's Care team will be in touch shortly.

Rated 5 out of 5 stars

Great!

He’s very friendly. On time and listens. He took the time to do a little research about an issue and called me back quickly.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Dr. Knight

Dr. Knight is excellent. Listens and will explain any of my questions so I can understand. Trust is important when it comes to health care and Dr. Knight has my complete trust that she wants the best for me.

27 July 2026
Unprompted review
Rated 2 out of 5 stars

No humans

The doctor was great. But the hone system doesn’t work well if need to speak with someone. It’s all AI generated texts and then a 24 hour response period to any issues. So for the amount that the service costs, it’s not worth it. Literally almost impossible to speak with a human

27 July 2026
Unprompted review
Hone Health logo

Reply from Hone Health

We are unable to locate a patient account or communication history based on the info associated with this review, so we have submitted a request for more information through Trustpilot. If this is a genuine review from a Hone patient, please respond to that request with your contact details and a member of Hone's Care team will be in touch shortly.

Rated 5 out of 5 stars

My telehealth call went really well

My telehealth call went really well. I haven’t felt like myself in years and I’m optimistic about the care plan prescribed for me. My doctor was very thorough. She wasn’t in a rush and listened to all of my concerns.

24 July 2026
Unprompted review

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