Hone Health Reviews 

12,120
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 5,235 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, personable, and taking the time to listen to their concerns. Many people felt heard and understood, with doctors explaining complex information clearly and offering various options. The overall service and user experience are frequently described as smooth, easy, and convenient, with appointments often on time. People frequently felt genuinely cared for, with many appreciating the professional and compassionate approach of the doctors. The organization's customer service and overall professionalism are frequently highlighted, ensuring a smooth and efficient process for users.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their knowledge,... See more

Service

Customers consistently note positive experiences with service, praising the professionalism and efficiency of... See more

Customer service

Users describe positive interactions with customer service, often highlighting that their questions and... See more

User experience

Reviewers consistently express satisfaction with the user experience, highlighting the ease and convenience... See more

Product

Customers had ambiguous experiences with the product, with many expressing satisfaction, noting benefits such... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr. Bevins is kind, patient, understanding, and appropriately inquisitive. I felt heard and understood. He explained things in a way I could comprehend and learned more in our first visit about my hea... See more

Rated 5 out of 5 stars

At first I was hesitant about the whole process but after my zoom call with the doctor, I felt more confident in moving forward with everything that my body is lacking at this time in my life.

Rated 5 out of 5 stars

Dr. Springs was just wonderful - she completely understood how I have been feeling and took the time to answer all my questions. She left me feeling greatly relieved that there is light at the end of... See more

Rated 5 out of 5 stars

As always the doctors at Hone health make the entire process smooth and easy. They actually listen to your concerns. I couldn’t imagine going anywhere else.


Company details

  1. Online Pharmacy
  2. Health Consultant
  3. Online Prescription Medication Vendor

Written by the company

Hone was founded with an unwillingness to accept that "aging" is interchangeable with "declining". We don't focus on turning back the clock or becoming who you used to be, because the real opportunity lies in helping you become the best you can be. We believe that our bodies can be optimized to reach their peak performance, for whatever it is that matters in your life. Hone’s personalized care process is designed to help you relieve symptoms quickly, reach your long-term health goals, and thrive even as you age. Your initial treatment is just the beginning of Hone's personalized health roadmap, developed specifically for your body using the latest health science. As you make progress, you’ll be amazed by what’s possible, and we’ll be there every step of the way with regular check-ins and adjustments to optimize your treatment. Hone’s membership has been created to build a deep relationship where we can partner over the course of your life to help you succeed. We want to celebrate your wins and help you through your losses. Our community rallies around each other and Hone members are always there to help and encourage your progress. The best decision you can make is not to wait any longer–––join our healthcare revolution today!


Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

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Asks customers to review

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4.8

All reviews

(12,120)

4,773 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Charged my card for not answering my…

Charged my card for not answering my phone when dr called,, I waited ,,nobody ever called,, I do not do business with these practices

31 July 2026
Unprompted review
Hone Health logo

Reply from Hone Health

Sorry for any confusion here, but Hone's doctors do not call you. Instead, patients join a virtual call during the time they've scheduled via the online portal inside their Hone patient account.

We've requested more information about this review through Trustpilot. Please respond to that request if this is a genuine review, and our team will be happy to help.

Rated 5 out of 5 stars

DR Osinachi Ajaero

DR. Osinachi Ajaero listened to my issues. Explained to me about my bloodwork and gave me options. Then made sure to explain those options and why one would be a better fit. I left the consult feeling like I had someone who wanted to help me in the best way possible. Thank you.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

very easy to use app

very easy to use app, knowledgeable staff, The Dr. was very thorough and did a great job of going over all my labs with me and explaining everything to me.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Good Doctor

My doctor was very informative and very thorough. He explained everything very well & listened to my concerns. I would highly recommend him to others!

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Dr. Bevins is FANTASTIC!

Dr. Bevins is kind, patient, understanding, and appropriately inquisitive. I felt heard and understood. He explained things in a way I could comprehend and learned more in our first visit about my health concerns than I have in in person doctor appointments. I wasn't rushed, nor did I ever feel dismissed of my concerns. Wonderful doctor!!!

30 July 2026
Unprompted review
Rated 1 out of 5 stars

Hone employs dishonest bait and switch…

Hone employs dishonest bait and switch practices. You pay $50 (which they make it sound like a good deal for their advertised deal), then they will tell you you have to pay another $155 to get the medicine and the cost of medicine is separate also. My wife just went through this with them. Stay away, there are much better (and cheaper) choices out there.

30 July 2026
Unprompted review
Hone Health logo

Reply from Hone Health

We are unable to locate a patient account or communication history based on the info associated with this review, so we have submitted a request for more information through Trustpilot. If this is a genuine review from a Hone patient, please respond to that request with your contact details and a member of Hone's Care team will be in touch shortly.

Rated 5 out of 5 stars

10/10 recommend

Dr. Illingworth exceeded my expectations. This is my first experience using Hone and I was very impressed with the knowledge and care he provided. He has experience that makes you feel comfortable and confident. Also worth mentioning, I appreciate the way he understood my symptoms and concerns. Aside from lab work, he understood the concerns I had and made it very easy come up with a solution. I will be taking all the recommendations. I’ve already recommended my best friend and would happily recommend to others.

30 July 2026
Unprompted review

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