Homey Reviews 360

Reliable, Powerful, and Easy to Use Homey offers a simple yet powerful experience with an elegant interface on both web and mobile. Its integrations grow every week, and most major smart home platfor... See more

Huge problems after installing a new modem... But hopefully, Daphne's support (Athom) was very efficient in order to solve it. Thank you !

Great product, and only had it for a short time, but had a very positive experience with the support team who resolved an issue with resident account invitations. Recommended.

I bought the latest Homey Pro to replace the smart home solution I had until now. This was incredibly easy to set up, the configuration was also extremely simple. It is impressively easy to integr... See more

no customer support. when you try to send an email via their support page your message is passed on to a developer (not to a customer support service). In my case the software developer was extremely... See more

I am very disappointed from Homey Pro (2026). I thought I would buy a system that supported a large number of devices, but I was wrong. It's an overpriced system that misleads users with false promise... See more

The 'it just works' kind of marketing has left me disappointed. I've been using the Homey Pro for at least a year now and I've had many complications. To be fair the smart home eco system is very c... See more

bought a Homey Pro two weeks ago and reached out to customer service to share some suggestions and feedback. The process was really easy, and I was pleasantly surprised by how fast the responses... See more

As a primary school in Belgium I was happy that Homey accepted my request to participate in the Homey for Education program! Within the school we are now able to automate the school's devices like... See more

I had several problems with the installation and tried the different interfaces. The support desk helped me to find out that we had a DOA case. They were very helpfull to assembly and formulate the... See more

I had a problem with pairing some dvices. I kept getting an error message at the end. Finally after several e-mail correspondence with Athom B.V. solved by performing a recovery.

I had been wanting to take my basic smart home to the next level. So I bought the homey pro hub and was very impressed. It's easy to set up and easy enough for beginners to use but also advanced en... See more

Recently, I had to deal with a defective Homey Pro, which was of course quite frustrating. Fortunately, I’m very satisfied with the support I received from Athom throughout the process. From th... See more

I needed help with an issue. The support responded quickly. They described the solution quickly and in a good educational way. The support has great knowledge of Homey devices and their interaction wi... See more

Great device! And not only the device is great because of the functionalities but also the support department helps with the questions I had. And of course it's important that the device is working... See more

I've been using Homey for several years now, both personally and professionally. The range of features is simply fantastic, especially for people who don't have programming skills but prefer simple in... See more

I’ve been a long-time Home Assistant user and still think it’s a great platform, but over time I started looking for something more reliable and simple to manage, especially for complex aut... See more

Over all the years I've been using Homey's for my properties, I've only encountered two issues that I wasn't able to figure out and rectify. I enjoy figuring things out and learning from the... See more

Had an issue with a Homey Pro which was out of guarantee period. Even despite that it was repaired (SW flash) by Homey for free ! Where do you now a days find this kind of great support? Therefor... See more

For me is Homey the must smart light controller, I can controll all my Phillips Hue light and dimmers and plugs and more other lights I have in my house… in my new little house I only have about 50 un... See more

Excellent support from Bas at Homey! My issue was resolved quickly and professionally. I'm very happy with the service and the product. Highly recommended!

I am fully satisfied with your (Homey) support, quick response, and ability to find a solution to my problem. I am also very satisfied with the homey pro 2023 and support to all my app’s

Thanks to Athom Homey for a VERY good support and service. After the latest update of Homey, it´s a perfect system with all kind of possibillities with Zigbee unit´s. They have solved all issues with... See more

As I’m migrating from a previous HC3 , I found an unexpected behavior. I opened a ticket to homey support and since the first interaction the experience was awesome. Very supportive , fast time to sug... See more

After connection the dongle didn't working. But after a very helpfull mail contact ths problem was soon solved

Great customer service and the Homey device works great. Unfortunately the Energy Dongle didn’t work with my meter but this was resolved by Homey. Great and I am very happy

I changed my wifi password and was not able to excute the right procedures. Effective answer to my request to help me. Problem solved in a very short time. Top….

Need help from support for a few issues I have been facing and they responded within a few hours and provided a solution that resolved my issues..

Bas helped me super fast and solved the issue swiftly, amazing what a high customer service level!

Fast Reaction on every Question. Very keen to solve the problem, which they succeeded in doing.

The product is awesome, you just keep on discovering more and more options the longer you play around!

The Homey Pro and Energy Dongle are the must have solution for every household which cares about its energy bills and appreciates the convenience of home automation at its finests. The Homey plat... See more

I bought Homey Pro 2019 about 7 years ago. I had no problems untill a couple of months ago and a couple of weeks ago. There support is exelent and they helped me to solve the problems. Now my Homey 20... See more

Great hardware, software and en excellent community of users and app developers

I have great fun, and use of the convenient, flexible and possibilities Homey offers for home automation. Nearly everything is possible, it seems. Currently I have had a problem with one of my Homey P... See more

Hi, the helping team is very kind and quick answering, thanks guys

The hardware is great, the app is great, the active development is great, the support is great. Everything about Homey is great. There aren't many tech solutions inside of the home automation spaces t... See more

Easy to use - great integrations. Love it 😃

Very quick response & fully answered my question.

Problem/issue with Zigbee communication, solved by great support; Superb consistent support, easy to understand and fast response.

Fast answer and helpfull support

Rapid and god answers

Best home automation money can buy! Keep the Flows going

I’m very happy with my Homey Pro from Athom. The device gives me the flexibility to create a large number of workflows, which really elevates my smart home setup. The support team is fast, attentive t... See more