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Rated 1 out of 5 stars

BEWARE BEWARE!! Don’t hand any money to them before they do the job! I used them to do my cameras a few years ago and was very pleased however I booked for them to do my sons as a gift and they took £... See more

Rated 5 out of 5 stars

We have today had a new cctv system from Homewatch Security. Both Brett and Damon installed our system very professionally and set up our devices accordingly. Their workmanship can only be described a... See more

Company replied

Rated 5 out of 5 stars

Quite simply fantastic From design, to specing the right system make up to install these guys are spot on They working with my building team to coordinate the right install schedule and wiring l... See more

Company replied

Rated 1 out of 5 stars

I have paid in good faith full amount and have been patiently waiting for brett to come and deliver all my equipment and finish my job. I have been informed that due to death in the family and covid i... See more

Company details

  1. Security System Installer
  2. Security System Supplier

Information provided by various external sources

A Reliable, friendly family business with years of experience, Homewatch Security install industry leading security systems that work as a deterrent for your home and business, covering all types of properties, from bungalows and flats to large homes; all types of business premises, including retail outlets, offices, warehouses, hotels.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

28 reviews

5-star
4-star
3-star
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1-star

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Rated 1 out of 5 stars

BEWARE BEWARE!

BEWARE BEWARE!! Don’t hand any money to them before they do the job! I used them to do my cameras a few years ago and was very pleased however I booked for them to do my sons as a gift and they took £450 for the equipment from me first this time and now they have ignored calls and text for months to do the job or refund me😠! They are obviously having financial problems but taking customers money is disgusting. Brett and Damon were very good but now just unprofessional scammers

6 October 2022
Unprompted review
Rated 1 out of 5 stars

BEWARE OF USING THIS COMPANY!!!

BEWARE OF USING THIS COMPANY!!!
There was no option for zero stars thats why I have given them 1.
Damon and Brett are the most unprofessional and fraudulent individuals I have ever come across!
They promised to install my CCTV on the 6th of December. They came, left the job incomplete saying they need some more equipment before they can finish the job. Then Damon texted me that he will complete the job before Christmas. Obviously they didn't. A few days later after numerous calls and texts again Damon said now it will be after the 4th of January. 4th of January came and went and they were nowhere to be found. I have been calling and texting almost every day and they won't answer or reply to my texts. Please note that they took £300 in advance for a job they never completed. I have tried numerous times texting and calling them for a refund but they will not respond. If you are someone who wants to lose your hard-earned money then use them otherwise STAY AWAY!!!
I will continue to chase them but to be honest I have completed lost hope.

31 January 2022
Unprompted review
Rated 1 out of 5 stars

I have paid in good faith full amount…

I have paid in good faith full amount and have been patiently waiting for brett to come and deliver all my equipment and finish my job. I have been informed that due to death in the family and covid issue he has not done any further jobs since august and we are now approaching nearly end of october 2020. I have been assured he shall complete the job as soon as he is back. I shall then update the review accordingly if he genuinely returns to complete job. Please be cautious and do not pay anything up front.

21 October 2020
Unprompted review
Rated 5 out of 5 stars

Very Professional and neat install

Very Professional and neat install, picture quality is amazing and the location of camera is very discreet. All in all excellent job at a very compatible price. Thanks again Brett. Mick Hinckley

27 June 2020
Unprompted review
Rated 5 out of 5 stars

Quality products and service

Brett and Damon Installed cctv and a alarm for me and I can’t fault their service. Work has to stop half way due to covid-19 however they still kept me posted as soon as work could resume. Can’t recommend them enough.

5 June 2020
Unprompted review
Homewatchsecurity logo

Reply from Homewatchsecurity

Thanks for the feedback Pippa.

Rated 5 out of 5 stars

Great service

Great service provided from start to finish and very pleased with my wireless alarm system, highly recommended

3 June 2020
Unprompted review
Homewatchsecurity logo

Reply from Homewatchsecurity

Thanks for the feedback 👍🏻

Rated 5 out of 5 stars

Top service

Absolute great service and the after service care as also been excellent. Would recommend to anyone.

3 June 2020
Unprompted review
Homewatchsecurity logo

Reply from Homewatchsecurity

Thanks for your feedback 👍🏻

Rated 5 out of 5 stars

Quite simply fantastic

Quite simply fantastic
From design, to specing the right system make up to install these guys are spot on
They working with my building team to coordinate the right install schedule and wiring layout
Today we had the most seamless and stress free install
We are both really happy and sleep much better knowing we have a great system installed by the fantastic home watch security team
Guys top job!

3 June 2020
Unprompted review
Homewatchsecurity logo

Reply from Homewatchsecurity

Thanks for the feedback Chris 👍🏻

Rated 5 out of 5 stars

Absolutely top class service and after…

Absolutely top class service and after sales support is the best I have ever seen from a company. Thanks again gents. Keep up the good work.👍👍👍👍👍👍👍👍👍

29 March 2020
Unprompted review
Homewatchsecurity logo

Reply from Homewatchsecurity

Thanks for the feedback, we’ll always be there to help 👍🏻

Rated 5 out of 5 stars

We have today had a new cctv system…

We have today had a new cctv system from Homewatch Security. Both Brett and Damon installed our system very professionally and set up our devices accordingly. Their workmanship can only be described as excellent and their advice and care is beyond what we expected. Highly recommended!!!! If I could give them 10 stars, I would👍

26 February 2020
Unprompted review
Homewatchsecurity logo

Reply from Homewatchsecurity

Thank you for your feedback it’s really appreciated. We aim to please and are really happy we exceeded your expectations.

Rated 5 out of 5 stars

Brett and Damien- two brilliant guys

Brett and Damien- two brilliant guys. Honest opinion of what is needed and great supply and fit service for Ajax Alarm and Hikvison Cameras. Very prompt in replying to queries and did the job as quoted. We are so pleased that we are referring them to family and friends.

23 February 2020
Unprompted review
Homewatchsecurity logo

Reply from Homewatchsecurity

Thank you for your review. We appreciate the feedback and glad you were happy with our service.

Rated 5 out of 5 stars

Came and did survey then explained how…

Came and did survey then explained how many cameras they would recommend and explained in detail where they would be and what they would pick up etc. Tidy installation and can’t do enough to help would recommend to anyone looking for cctv

4 February 2020
Unprompted review
Homewatchsecurity logo

Reply from Homewatchsecurity

Thank you for the feedback, we’re pleased you are happy with our service.

Rated 5 out of 5 stars

Thanks for installing my cctv

Thanks for installing my cctv.
It’s colour quality is amazing and appears to be working well . It certainly gives me peace of mind.
Excellent service and after sales service also.
Have put a couple of recommendations your way already and won’t hesitate to tell others when the opportunity arises.
If I ever move, I’ll be in touch.

3 February 2020
Unprompted review
Homewatchsecurity logo

Reply from Homewatchsecurity

Thanks Jacquie, we appreciate the feedback and review.

Rated 5 out of 5 stars

Great product

Great product, does what it say's on the box. very fast & clean installation on the arranged day, all cables in conduit. Easy to do business with. there may be cheaper systems out there but in this world you get what you pay for and this system is worth it. big thanks to Damon & Brett.

27 January 2020
Unprompted review
Homewatchsecurity logo

Reply from Homewatchsecurity

Thanks David, we’re pleased you’re happy with the product and customer service.

Rated 5 out of 5 stars

Top Service

Such a quick service by these guys. They did a real good job and Brett’s after care was brilliant. I have recommended these guys to various people. It’s all about the Customer Service

16 January 2020
Unprompted review
Homewatchsecurity logo

Reply from Homewatchsecurity

Thanks for the feedback, that’s what we like to hear 👍🏻

Rated 5 out of 5 stars

Excellent service and great product !

Excellent service from beginning to end. We are really happy with the High quality cameras. We highly recommend to others seeking security solutions. It’s very easy to use and the cross line detection pops up on my phone so I can check when needed! Great stuff. Thank you.

19 December 2019
Unprompted review
Homewatchsecurity logo

Reply from Homewatchsecurity

Thank you for the feedback.

Rated 5 out of 5 stars

Such a professional service at affordable prices that comes highly recommended

I would recommend Homewatch Security to anyone!

Top service from start to finish, very professional, prompt and tidy.

Even after the install they are extremely quick and helpful with support and advice.

The CCTV performance is off the highest quality, even at night.

We would Greatly recommended Damon and Brett, thanks guys!

17 December 2019
Unprompted review
Homewatchsecurity logo

Reply from Homewatchsecurity

Thank you, We're pleased you are happy with the service

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