Homeward Reviews 

402
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers had a great experience with this company. Customers consistently appreciate the efficient service and helpful staff who make the property buying and selling process extremely smooth, transparent, and completely stress-free from start to finish. Consumers note that the professional team is very knowledgeable, highly responsive, and exceptionally clear in their communication throughout every single step of the entire transaction. Some reviewers were not happy with unexpected costs, hidden charges, and expensive fees that were suddenly charged for using the program. A few other people also felt that communication could be significantly improved regarding extra expenses and final charges that appeared after closing.

What people talk about most

Service

People report positive experiences with service, highlighting that the process is easy, transparent, and fast... See more

User experience

Reviewers express great satisfaction with user experience, highlighting how quick, easy, and straightforward... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising loan officers and team members for being... See more

Customer service

Users describe positive interactions with customer service, noting that the team communicated clearly and... See more

Price

Consumers find price to be ambiguous, as experiences vary widely regarding costs and financial returns. While... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've used Homeward's Buy Before You Sell program a number of times, and it really does make the buying and selling experience for the client more convenient. More than anything it helps to provide cer... See more

Company replied

Rated 4 out of 5 stars

Loan officers were terrific to work with. They were helpful, informative, and had good follow through. Underwriting drove me crazy with all the redundant information they asked us to provide. I thi... See more

Company replied


Company details

  1. Real Estate Agency
  2. Furniture Store

Written by the company

Don’t lose the home you love to a more competitive offer. Become a cash buyer today. Homeward enables you to make a cash offer that's four times more likely to win in today's competitive real estate market. And, if you already own a home, Homeward empowers you to buy with cash before you sell. You'll know where you're moving before you list your home and can skip the hassle of showing your house while you live in it. Get approved today and you'll be ready to make a cash offer as soon as the home you want comes on the market.


Contact info

4.2

Great

TrustScore 4 out of 5

402 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(402)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Professional

Melinda , Alex and the entire lending team are very respectful and patient during the home buying process

4 December 2024
Rated 5 out of 5 stars

Fast and Easy..

Fast and Easy... Everything was shown upfront. Was very happy and pleased with the outcome...

26 November 2024
Rated 4 out of 5 stars

Seller

Homeward helped us in buying our home in order to purchase a new one.

12 October 2024
Rated 5 out of 5 stars

This was a great experience

This was a great experience. Homeward helped us by giving by us the opportunity to bring a cash offer to the table when purchasing our home. If allowed us to have the flexibility to sell our home while living in the home we hoped to by and made the process incredibly organized and smooth while leading us step by step in this whole process.

6 October 2024
Rated 1 out of 5 stars

They have not paid me what they owe

Upon the resale of my home I was suppose to get a second check for the remaining funds. They sold my house on 9/16 and as of 10/3 the wire has still not reached my bank. Additionally, I had to keep the utilities in my name until they sold the house and what they wanted in repair costs kept changing.

3 October 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional and Professional

Subject: Thank You for All Your Help

Hi Ricky,

I hope you’re doing well! We are writing to extend our heartfelt thanks for the exceptional assistance you provided during the purchase and sale of our home. Your support every step of the way was incredible, and we really appreciate all the time, effort, and patience you put in. Taking care of our funds and advising us through different situations really made a potentially stressful time so much easier.

Thanks again for everything, Ricky. We couldn’t have done it without you!

Best,

Nelson Arguelles and Ivonne Fernandez

2 August 2024
Rated 5 out of 5 stars

Awesome experience and company

This was a great program for my wife and I. We knew the home we bought via homeward was not going to last on the market for long. So this was a great way for us to move across country and know where we were going to be living. The team is above and beyond in terms of communication and making sure that everything is running smoothly. Would highly recommend this to anyone looking to move especially in areas where the market still moves quickly.

7 June 2024
Rated 1 out of 5 stars

They backed out of the deal after we…

They backed out of the deal after we moved out of the home. They didn't care that we had to move two kids and 4 pets out in 14 days. The CEO Tim Heyl said he would help us but then never replied to any more emails when we asked for help. They have no compassion and are not trustworthy.

6 May 2024
Unprompted review
Rated 1 out of 5 stars

Homeward Backed out of deal after we moved out!

Homeward made us an offer and we agreed to move out of our home in 14 days. We moved out and then Homeward backed out of the agreement. We are screwed. We are put money and we now have go register our home. This was the worst thing that could happen and we now have two mortgages because of Homeward. DONT TRUST THEM!

6 May 2024
Unprompted review
Rated 1 out of 5 stars

Homeward still has not paid.

Went with Homeward. My house Closed on 4/30. Today is 5/6 and the only communication has been when I reached out to them and they responded that it takes 2-5 days to calculate proceeds. That was 5 days ago. Nothing since. There is not a Standard Business Calculation in the World today that takes longer than the time required to enter the data to process. Everything should have been ready for the closing. Bottom Line - No Communication, No money. Closed 4/30, still waiting.

6 May 2024
Unprompted review

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