Hometec UK Reviews 203

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making the entire process pleasant and efficient. Many people highlight the exceptional service, noting the team's hard work, tidiness, and prompt resolution of any issues. Consumers are particularly impressed with the high quality of the products, including windows and doors, and the excellent standard of installation, which often leaves properties clean and tidy. However, some customers have experienced issues with product quality, specifically mentioning failing locks and shattered glass in bi-fold doors, leading to unexpected repair costs. A few other people also felt that the installation process took longer than expected due to fitters arriving late and leaving early.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers had positive experiences with service, consistently praising the efficiency and professionalism... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality... See more

Product

Reviewers mention positive feedback about the product. Customers are consistently thrilled with the quality... See more

User experience

People report positive experiences with the overall user journey. Customers describe the process as 10/10,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From initial contact to final instalment I have been so impressed. Every member or staff has been so professional and assertive from start to finish and I am over the moon with the final product. Spec... See more

Rated 5 out of 5 stars

People are quick to complain when things go wrong, But I would like to say that the lads Joe & his colleague who fitted our door were curtious professional clean & tidy & above all done a realy good... See more

Rated 5 out of 5 stars

We always purchase locally when we can, and it didn't disappoint, from the start viewing the product and to see how it all worked,covering aspects of quality security and style and design, thank... See more

Rated 5 out of 5 stars

We are very pleased with our new windows and door. The guys worked extremely hard in the very hot weather. They were professional and left our property clean and tidy after the work was finished. Ther... See more


Company details

  1. Window Supplier
  2. Aluminum Frames Supplier
  3. Door Supplier
  4. PVC Windows Supplier
  5. Window Installation Service

Written by the company

Our friendly approach to home improvement has allowed us to build a successful business. We have over 30 years of experience in providing windows, doors, orangeries, conservatories and roofs. We’re your trusted local supplier and installer here in Essex to help you make the right decision about transforming your home and lifestyle.


Contact info

4.8

Excellent

TrustScore 5 out of 5

203 reviews

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Rated 5 out of 5 stars

We love Hometec

We love Hometec, all of the teams from sales, after sales, support and installation are all great.
This is our third lot of windows and Bifolds from Hometec now and we would recommend them highly

19 September 2023
Rated 5 out of 5 stars

Would highly recommend!

Hometec were brilliant from start to finish and everything was very smooth. Someone came out the same day we enquired to do a survey and measured up and door was ordered as soon as we made a decision. Really impressed. Couldn't fault anything. Would highly recommend.

21 September 2023
Rated 5 out of 5 stars

Aluminium replacement of 1930s crittal windows

We were anxious about replacing our 1930s crittal windows, but hometec offered alitherm heritage style windows that were designed specifically as replacements. Hometec surveyor made a visit prior to install and immediately i felt like we were in the hands of professional people who knew what they were doing. Installation was booked in for three days, but heatwave made progress slow for the fitters, who were struggling in the heat, but they stayed late and even came back on the weekend to finish the job. Very happy with product and hometec service. Would recommend.

8 September 2023
Unprompted review
Rated 5 out of 5 stars

Stable door installation…

From ordering to installing we were kept informed all the way.
The work was carried out and completed very professionally and the quality of work was of a high standard.
I would not hesitate in buying from Hometec again.

22 August 2023
Rated 5 out of 5 stars

VERY HAPPY

We were nervous about changing our original 100 year old windows. However, Hometec delivered options to make them look current but complement the old house.
The fitters were respectful of flooring & furniture and tidied up after themselves.
We are so happy with the end result.
Would definitely recommend.

13 August 2023
Rated 5 out of 5 stars

Excellent service

We had a new composite front door fitted, it replaced a 1950’s wooden door. This is the 4th time we’ve used the company and we were not disappointed.
Communication was excellent.
The guys that arrived were courteous and polite. They cleaned up afterwards and left us with a beautifully fitted new door. The attention to detail was really good, and we are really pleased.
Good support afterwards registering the front door keys.
Good value.
Excellent service.
Totally recommend Hometec.

17 August 2023
Rated 5 out of 5 stars

It was a big job!

It was a big job, over 2m high windows and doors. And all went well. The company was transparent with the prices from onset and meticulously met all my requirements. Thank you Hometec!

11 April 2023
Rated 5 out of 5 stars

Excellent Service

Very good service. All the guys were very good. Kept things tidy throughout the job. Very pleased with the finished windows & conservatory. Would certainly recommend.

16 July 2023
Rated 5 out of 5 stars

A very happy customer

A very good job done … our fitter went the extra mile to ensure we were more than happy. I would certainly recommend this company to friends , family and neighbours. Very happy customer 😊

12 July 2023
Rated 5 out of 5 stars

Happy customer

I was recommended this company and I can see why now, very pleasant and polite service from the initial telephone enquiry to the final installation nothing is too much trouble for them.
Very pleased with the product, looks great and the man that came to install it ( Bill ) again nothing was too much trouble for him , he did a very professional job and tidied up when he’d finished thank you.
I would definitely use this company again and can only recommend.

11 July 2023
Rated 5 out of 5 stars

Good reliable service

Helpful advice on which type of window to install. Engineer was thorough and also helpful re design. Fitters did the job well and were polite. Tidied up afterwards. Window looks great.

28 June 2023
Rated 5 out of 5 stars

Great local company!

This is the third time we’ve gone to Hometec for work. They’re all so friendly and professional and we really trust them to do a great job. We have been so pleased with the work that’s been done and the value for money. I was also impressed with the amount of options available. Wouldn’t go anywhere else to be honest.

7 May 2023
Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish, from the initial survey all the way through to installation. A seamless service plus fantastic follow up service. I would not hesitate to endorse Hometec for all of your window and door needs. Eleven out of ten from me

10 July 2023
Rated 5 out of 5 stars

First class…

Very clean and reliable service from start to finish the fitters are all very polite and courteous first class service wouldn’t hesitate to recommend them to friends and family.

11 June 2023

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