The technicians cane out diagnosed the problem submitted the invoice efficiently and got scheduled as quickly as possible. Once they cane out to do the job they were respectable and efficient and did... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving nearly 5 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating, is accredited by the Better Business Bureau and is endorsed by the National League of Cities. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,100 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,500 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
601 Merritt 7, 06851, Norwalk, United States
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Immediate attention was given to our service need and the contractor was great.
Arrived on time!
Clean dressed
Patient with me and my puppy Maverick
He shared with me what was going on
Very pleasant and considerate of my time
I can’t remember the guy that did my electrical work, but he was very thorough, very professional knew what he was doing very enjoyable to work with .
Ease of scheduling and professionalism of contractors
I pay monthly and still came out of over two hundred dollars
The technicians were excellent and did a great job installing the new water heater.
Two professional easy to talk to explained what they gonna do and what they fixed
Very patient. I did not know where access to sewer pipe was. I was sure it was under desk. He helped me cut carpet to see. It wasn't there. My plan did not cover cleaning without clog, so had local company clean. Access was in wall by toilet. Should be good now.
The plumber advocated for us in a positive way. Explained everything clearly and simply. Excellent work. Thank you.
Getting service appointment is fast and excellent communication. I definitely recommend Homeserve to others!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.