HomeSafe Reviews 

Good customer service on informational phone call concerning billing

Great Service. A no nonsense approach not used by any other program. I have personal negative experience with both Choice Home Warranty and American 1st Choice and would not recommend them to anyone.

I've only needed to use them 2 times. Both times were easy and covered my needs

I reported my issue, and the customer representative was very nice and helpful. I received a service call the same day.

Homesafe has helped to replace my AC Unit.
My home is now Cool and I am sleeping all
through the night without waking up because
it was so hot without an AC Unit.Thank you
Homesafe!!

Everyone that I dealt with was very professional did not take a long time and they satisfy my needs

This company is a disaster and a disgrace. For 6 months I have been without an refrigerator. My liability was 2000.00. According to the Repair company that you guys deal with told armis adjusters that replacing the compressor on my refrigerator would not guarantee that the problem would be fixed. The technician that came out stayed that he told amris adjusters that it would be best to replace the refrigerator the first time. The technician has been out to my home 3x and my refrigerator doesn't work still. Instead of replacing the refrigerator armis choose to repair after they were told multiple times that it would be better to replace it than to repair it and this information I got directly from John at appliance repair professionals the company armis has a contract with. Now my husband and i have to come out of our pockets to cover the compressor which was close to 800.00. Armis took the cheaper route and choose to repair it instead of replacing it and sending us the pay out of 1800.00 to replace it. This is by far wrong what my husband i have been dealing with for 6 months. If you ask me it was robbery. They never have a supervisor to speak to everytime we call we get told something different. The lady Sherri in claims that I spoke to today was shocked to see in the notes on my account what I have been dealing with for 6months. She contacted David who they say is a supervisor. He himself didnt call but had this rude lady that said she was and adjuster call, to tell me that they are going to send out a check for 1000.00 which when they were told by the repair company the first time it would be best to replace it because it wasn't a guarantee that repairing it would fix the problem. How they handled my claim for 6 months was all the way wrong and something needs to be done about this and everyone that was involved with this claim needs to be held accountable. This could've all be done right the first when armis was told it would be best to replace it. No supervisor to talk to, no email works they provide, we have been told lie after lie everytime we have called we get told something different, no number to contact corporate, nobody knows nothing. This company is ridiculous and just played with me and my husband for 6 months and have lost a total of 700.00 in food because they choose the cheaper route. Now we have to come out of pocket to replace our refrigerator.

I have THREE Home Safe Draws from my account! Joshua said I should only have the $49 dollar draw! He SAID I would have a service rep call the NEXT DAY at 10Am Mountain time. The other Draws are $179.88 & $119.98. I would like to Know what I am Paying for! Also Joshua said he would send a copy of the $49.00 policy by E Mail / NEVER CAME, also a paper copy. NOT HERE YET.

You listened to my concerns regarding my pool repair. You had a wonderful repair person/company assist me .Thank you.

you do what you say you will do. great company.

He was very courteous. He explained everything that they were going to do. Thank you for sending him. Also the gentleman that called after he left. He also explained everything too. You have a good company personal. Please keep them and not AI

Obviously a good representative! Good service! Fair price! Reliability! I have not made a claim yet so I will need time! I just felt good with them!

Home Safe quickly got a repairman to my home. After he assessed the refrigerator and discovered it was beyond repair, Home Safe, gave me an option, which I took and replaced my refrigerator and the new one was delivered in a timely manner.

I was very pleased how quickly they took care of my problem, and the staff was very professional and very nice and kind and solving my problem. I recommend this company. I will continue to stay with them because of the way they have treated me with my Claims.

Well it took a few call's to get it right, The person that came to assess the drier didnt't tell HomeSafe that it was a gas drier. I only had one bad call out of several which the person told me that i had to get a electric drier that's what was aproved. I then said no i needed a gas drier i wasnt going to to change to electric so that extended the time now i have to find some one to install.

They answered my questions and put my husbands name on the account so we should no long receive the excess amounts of letters and emails asking us to sign up when we already have an account for over a year

They get job done

Professional, quick and efficient.,customer needs well attended

Easy to understand and great customer service.