Homely Reviews 758

TrustScore 4 out of 5

4.1

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Company details

  1. Security System Supplier
  2. Burglar Alarm Store
  3. Fire Alarm Supplier
  4. Security Equipment Store
  5. Security Service
  6. Security System Installer

Written by the company

Boligalarm, så trygt og enkelt som det burde være. Homely ble startet fordi vi merket at noe luktet svidd i alarmbransjen. Målet vårt er å gjøre boligalarm så trygt og enkelt som det burde være. Vi tilbyr samme, lave og rettferdige pris for alle. Vi tilbyr smarte produkter som du enkelt kan montere selv og en transparent forretningsmodell – uten liten skrift eller lokketilbud. Og viktigst av alt: Du er tilknyttet døgnåpen FG-godkjent alarmstasjon som sikrer hjemmet ditt mot brann og innbrudd. Vektertjeneste er inkludert i abonnementet og leveres gjennom samarbeid med Securitas. Kort og godt: Homely er for alle dem som ønsker et trygt hjem, men som ikke har lyst til å være med å betale på boten. Alle bransjer har godt av å bli utfordret. Det skaper utvikling og bedre tilbud for forbrukerne. Men det er selvsagt ikke like populært hos de som tjener gode penger på status quo. Etter at Homely kom på banen, har et skred av kunder fra de store aktørene meldt sin overgang til oss. I Homely tror vi at ærlighet varer lengst og at de som jukser blir tatt til slutt. Men mest av alt tror vi at forbrukerne der ute til syvende og sist vil velge de smarteste løsningene og enkleste modellene. Er du med oss?

Norges ledende utfordrer på alarm

Written by the company

Bli en utfordrer du også!
Homely ble startet fordi vi merket at noe luktet svidd i alarmbransjen. Målet vårt er å gjøre boligalarm så trygt og enkelt som det burde være. Vi tilbyr samme, lave og rettferdige pris for alle. Vi tilbyr smarte produkter som du enkelt kan montere selv og en transparent forretningsmodell – uten liten skrift eller lokketilbud. Og viktigst av alt: Du er tilknyttet døgnåpen FG-godkjent alarmstasjon som sikrer hjemmet ditt mot brann og innbrudd. Vektertjeneste er inkludert i abonnementet og leveres gjennom samarbeid med Securitas.

Contact info

Promotion box for Homely

Trygt og enkelt - som det burde være.

Brann- og innbruddsalarm til en fast, lav månedspris på kr 249.

4.1

Great

TrustScore 4 out of 5

758 reviews

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1-star

Replied to 33% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

Critical risk on power loss

Critical risk on power loss. As it uses hole internet the connection will be lost on power outage or pulling the plug rendering system open for burglars

Poor language support,

23 February 2026
Unprompted review
Rated 1 out of 5 stars

25% cost increases in monthly fee over night !!

Happy with their system being responsive and easy to upgrade with additional components. BUT, just got hit with a 25% cost increase «over night» (OK 1 months notice) but still a big jump and no change to get out as your system is locked to a long term buyback plan of the system. Homely has run a campaign for years how other alarm companies take advantage of the customers- and nor Homely does the same! Think twice before commenting as with other companies you can cancel and get out when cost is increased multiple times above inflation.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Easy to install

Easy to install, affordable, and excellent customer service! Have used other, more conventional, alarm companies in the past, but Homely beats them all!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Great price and service

We are happy that we chose Homely, because of their competitive prices and the possibility to buy and own the sensor pack instead of renting it every month indefinitely from the company (like other alarm companies offer). The sensors came with easy installation instructions and it was no problem setting them up ourselves.
Transparent company and good customer service.

26 January 2025
Unprompted review
Rated 1 out of 5 stars

Terrible product and service.

I've been using Homely for just over two years, and unfortunately, it has proven to be the least reliable alarm system I've ever encountered. The sensors are prohibitively expensive, costing me more than 12,000 NOK in total, while the app is a complete disaster. It fails to function correctly about 90% of the time, and its user interface is terribly designed. The customer support is dreadful, leaving you to fend for yourself in case of any issues. They offer no hardware support, and everything comes with a price tag. For instance, getting the Smartlock to communicate with their home unit incurs extra charges, and the system's responsiveness is painfully slow. Even executing a simple task, such as setting up a notification when a specific motion sensor is activated, is a struggle.

The basic functionality I expected is lacking, and I'm horrified at the thought of how much money I've spent on purchasing all these sensors.

I definitely won't be making this mistake again.

29 February 2024
Unprompted review
Show reviews in all languages. (758 reviews)

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