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Homeguard Reviews 1

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Ich habe vor 3 Wochen bei…

Ich habe vor 3 Wochen bei Homeguard-Shop eine OSRAM Smart+ LED mit Fernbedienung, ZigBee LED Lampe E27 mit Dimmer gekauft. Die Lieferung kam prompt.
Leider war nach einer Woche die mitgelieferte Batterie alle. Ferner war an der Fernbedienung eine kleine Macke. Daraufhin habe ich mich 2 mal bei Homeguard gemeldet und um eine neue Batterie gebeten.
Beide Male erhielt ich eine standartisierte Rückmeldung, das Batterien zu Gebrauchsgütern zählen und es besteht somit kein Anspruch auf Garantie.
Ich finde diese Behandlung von Kunden sehr unfreundlich und werde mit Sicherheit nichts mehr bei diesem Händler kaufen.

20 November 2020
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