Homefair Blinds Reviews 2,209

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 528 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, noting that the staff are friendly, professional, and helpful from initial contact to installation. Many people are thrilled with the quality of the products, finding them to be good and enhancing their homes. The pricing is frequently mentioned as competitive, with many reviewers finding great value for money. However, some customers experienced issues with product quality, such as blinds that didn't fit or were misaligned, and some found the sales team unhelpful. A few people also reported problems with missing parts or faulty installations, leading to dissatisfaction with the overall service.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the efficiency, professionalism, and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, helpfulness,... See more

Product

Users describe positive interactions with product, with many customers expressing satisfaction with the... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the good quality... See more

Price

Consumers find price to be positive, with many reviewers stating that prices were very reasonable, good, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A neighbour of mine had Venetian blinds fitted which looked so nice I asked where they bought them from. I contacted your Cramlington branch. Straight forward transaction from start to finish. I thoug... See more

Rated 5 out of 5 stars

We have recently had Perfect Fit Venetian blinds fitted to our patio doors. We are thrilled with the result and the quality of the product. The fitter from Homefair was very pleasant and respected our... See more

Rated 5 out of 5 stars

This is the first time I've used Homefair Blinds, on recommendation of a colleague. The service is really friendly and easy to arrange home visit to measure up. Fitting was carried out in less time... See more

Rated 5 out of 5 stars

Great prices exceptional service from initial chat to survey to pricing to installation !!! Great team well done all !! Also while dealing with an elderly vulnerable woman really well !! Thanks befo... See more


Company details

  1. Window Treatment Store

Written by the company

Homefair Blinds are manufacturers and installers of custom fit Blinds of all types including Roller, Venetian, Wooden, Blackout, Vertical, Pleated, Perfect Fit, Conservatory Blinds and Plantation Style Shutters. For the past 30 years Homefair Blinds have been installing thousands of blinds a week across the North of England. Our business has been built upon repeat business and word of mouth referrals, as well as through our network of local showrooms. We appreciate your business and you taking your time to leave us a review. Your feedback will be taken on board and will help us improve our future customers' experience. Thanks from all at Homefair Blinds.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 19% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Have used Homefair blinds in the past

Have used Homefair blinds in the past. I needed new blinds for my 2 bedroom flat and rang Homefair for a quote. Gareth came and measured up and I picked a new colour and pattern which was straightforward. It didn't take long to wait for the fitter to arrive, about 2 weeks. The fitter did a professional job and I'm pleased with the results. One tip, is don't open a can of blown baked beans, which sprayed tomato sauce on my old kitchen blinds and ruined them. I can recommend Homefair.

18 March 2026
Unprompted review
Rated 4 out of 5 stars

Excellent service, product and price.

Quick phone call reply to my enquiry email. A helpful, efficient lady arranged the measuring appointment for a couple of days later. The fitting appointment was good and very quick, the blind fits perfectly and runs straight (which the previous one from another company did not) so on the whole I'm very happy. The only minor thing is that the blind was fitted with the bead chain to the left, and I wanted it to the right as I'm right handed, it would also be further away from the toilet. I asked the fitter if he could change the blind round and he was happy to do so. Just a small hole to fill from the fitting on the left side.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

I would just like to say that Gareth…

I would just like to say that Gareth who came and measured my windows was a very pleasant guy and the chap can’t remember his name that came was also very good. Definitely would use them again no problem

25 February 2026
Unprompted review
Rated 1 out of 5 stars

Wish I could give 5* one member of your team let my rating down

The lovely guy who came to measure and give me a quote was absolutely amazing, so helpful and professional .. George is an asset to your company.🌟🌟🌟🌟🌟
The lovely guy who came to fit them also outstanding at his job made me feel at ease as I do struggle with people I don’t know in my home .🌟🌟🌟🌟🌟
I spent £2000 on the perfect shutters well worth every penny.
Unfortunately the phone call I made an hour after fitting them
to order another £1000 worth of blinds, I can’t say it was good 😔maybe give training on how to address customers with more curtsy 🙁 I’d give her 1 star 🌟
Other than that the guys definitely 5 🌟🌟🌟🌟🌟

13 March 2026
Unprompted review
Homefair Blinds logo

Reply from Homefair Blinds

Dear Debbie Beavis,
Allow us to thank you for taking the time to provide us with much valued feedback. We appreciate your kind remarks regarding the service we have provided but we are disappointed that we have just feel short of the level of service we strive to provide from every aspect of the business. We will investigate this thoroughly and use this an an opportunity to improve. Finally, we thank you for choosing Homefair and George will work closely with you on this matter and any future considerations.
Kindest regards
The Homefair Service Team.

Rated 4 out of 5 stars

To be honest

To be honest, the experience didn't start great as the one of our windows was measured incorrectly. However, Homefair Blinds were quick to make things right. In the end they sorted the measurement and reduced the price. The replacement blinds are fitted and look great.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company!

Arrived promptly for our appointment. Very knowlegeable about the various products.Dis not feel rushed at all.turn over for fitting was quick and professional.would highly recommend this company.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Replacement blinds for mam

Ordered the blinds for my 83 year old mam at Denton site , lady was very helpful and pleasant to deal with . Ordered the blinds but were out of stock with materials. Not a problem went back and re ordered different design . Man who came out to measure and fit was Curtis and professional. Fitting was neat and tidy , nice man . Would defo use again thanks all

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service from a great team

Great service from initial telephone contact, through to measuring, ordering and installation. All done with friendly and efficient staff. The product and workmanship were all to a high standard and would highly recommend this team to anyone
.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

I have used Homefair for many years and…

I have used Homefair for many years and will always continue to do so.
Their staff are always very helpful, polite and professional.
They always do a fantastic job and I am always extremely pleased when any of my blinds have been fitted.
Thank you all so very much for yet another outstanding job.
Zoe from Thornaby

6 March 2026
Unprompted review
Rated 5 out of 5 stars

2nd time using Homefair

2nd time using Homefair. Great service from the very helpful lady in the shop, to the measuring appt and the 2 lovely young lads who came to fit the blinds. Friendly, professional and quick. Couldn’t ask for more 😊

6 March 2026
Unprompted review

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