Homefair Blinds Reviews 2,206

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 528 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, noting that the staff are friendly, professional, and helpful from initial contact to installation. Many people are thrilled with the quality of the products, finding them to be good and enhancing their homes. The pricing is frequently mentioned as competitive, with many reviewers finding great value for money. However, some customers experienced issues with product quality, such as blinds that didn't fit or were misaligned, and some found the sales team unhelpful. A few people also reported problems with missing parts or faulty installations, leading to dissatisfaction with the overall service.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the efficiency, professionalism, and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, helpfulness,... See more

Product

Users describe positive interactions with product, with many customers expressing satisfaction with the... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the good quality... See more

Price

Consumers find price to be positive, with many reviewers stating that prices were very reasonable, good, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A neighbour of mine had Venetian blinds fitted which looked so nice I asked where they bought them from. I contacted your Cramlington branch. Straight forward transaction from start to finish. I thoug... See more

Rated 5 out of 5 stars

We have recently had Perfect Fit Venetian blinds fitted to our patio doors. We are thrilled with the result and the quality of the product. The fitter from Homefair was very pleasant and respected our... See more

Rated 5 out of 5 stars

This is the first time I've used Homefair Blinds, on recommendation of a colleague. The service is really friendly and easy to arrange home visit to measure up. Fitting was carried out in less time... See more

Rated 5 out of 5 stars

Great prices exceptional service from initial chat to survey to pricing to installation !!! Great team well done all !! Also while dealing with an elderly vulnerable woman really well !! Thanks befo... See more


Company details

  1. Window Treatment Store

Written by the company

Homefair Blinds are manufacturers and installers of custom fit Blinds of all types including Roller, Venetian, Wooden, Blackout, Vertical, Pleated, Perfect Fit, Conservatory Blinds and Plantation Style Shutters. For the past 30 years Homefair Blinds have been installing thousands of blinds a week across the North of England. Our business has been built upon repeat business and word of mouth referrals, as well as through our network of local showrooms. We appreciate your business and you taking your time to leave us a review. Your feedback will be taken on board and will help us improve our future customers' experience. Thanks from all at Homefair Blinds.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 19% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cannot find a bad word to say!

Everything from initial measurement, quotation and selection up to the installation was smooth, professional and simple. The staff, service and quality are exceptional.

Cannot find a bad word to say!

12 May 2026
Unprompted review
Rated 4 out of 5 stars

Lovely Blinds 1st experience addressed

Blinds are absolutely beautiful. Had a few hiccups at the beginning blinds not fitted correctly. It was rectified within a couple of days. Full credit to the company for acting so promptly and addressing the issue. I’m Now very happy with the results.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

First time customer

First time, I have used Homefair and they didn't disappoint. Very pleased with all aspects of their services and products.

Would I recommend again, yes and I have arranged for them to install more blinds.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Always buy from Homefair Blinds,they…

Always buy from Homefair Blinds,they came and measured up and it took about 3 weeks for Blinds to be fitted,I got the new plastic perfect fit shutter blinds,a bit pricey but look lovely up at the windows and so easy to keep clean,

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Chris

Excellent service from Chris. Arriving early and carrying out a superb job. He explained the working of the blinds very well and was courteous and helpful throughout the process. I’d definitely recommend Homefair!

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Excelllant Serice

From initial contact, to measuring and fitting the service was fantastic. Polite and efficient installer and all rubbish removed on comp[letion.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

This has been my third order with home fair and I must say I haven’t been disappointed yet. Materials fittings excellent you get what you pay for at a reasonable price I think well done to all concerned

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant company from start…

Absolutely brilliant company from start to finish. Simon measured our shutters and I’m sorry to say the gentleman who installed them I never got his name but very polite and talkative showed us how to take them off for window cleaning. Can honestly say that this company are amazing you won’t be disappointed

1 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look