Homefair Blinds Reviews 

2,291
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 536 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and friendly staff, who are described as helpful, knowledgeable, and efficient from initial inquiry to fitting. The service is frequently highlighted as excellent, with many appreciating the smooth process, fast installation, and overall professionalism. People are very pleased with the product quality, finding the blinds and shutters to be outstanding, lovely, and fantastic, often at a reasonable or great price. However, some people mentioned issues with fitting and measurements, leading to blinds not fitting correctly, visible gaps, or being ineffective for blackout purposes. A few other people also felt that communication could be improved, citing instances of fitting appointment changes without notice or price discrepancies between initial quotes and final charges.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing it as excellent, professional, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, friendliness, and... See more

Product

People report positive experiences with product, with many customers expressing satisfaction with the quality... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the excellent... See more

Price

Customers consistently note positive experiences with price, often describing it as good, brilliant, or very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Whole experience was seamless. I visited the showroom. Staff were friendly and helpful. Some great blinds on show, so could easily see the different types. Only one concern is they didn't have lar... See more

Rated 5 out of 5 stars

We've had superb service and customer care throughout our dealings with Homefair. This started in their showroom where the assistant was most helpful and explained the differing types of blind availab... See more

Rated 5 out of 5 stars

We have used this company for 28 years and wouldn't dream of going elsewhere. The service from start to finish is second to none. The staff are friendly, helpful and extremely knowledgeable. We have... See more

Rated 5 out of 5 stars

This is the first time I've used Homefair Blinds, on recommendation of a colleague. The service is really friendly and easy to arrange home visit to measure up. Fitting was carried out in less time... See more


Company details

  1. Window Treatment Store

Written by the company

Homefair Blinds are manufacturers and installers of custom fit Blinds of all types including Roller, Venetian, Wooden, Blackout, Vertical, Pleated, Perfect Fit, Conservatory Blinds and Plantation Style Shutters. For the past 30 years Homefair Blinds have been installing thousands of blinds a week across the North of England. Our business has been built upon repeat business and word of mouth referrals, as well as through our network of local showrooms. We appreciate your business and you taking your time to leave us a review. Your feedback will be taken on board and will help us improve our future customers' experience. Thanks from all at Homefair Blinds.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 19% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(2,291)

521 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolute joke

Absolute joke. The guy who measured up put the wrong order on for my bathroom. Now because it's been ordered I am expected to pay for the correct blind plus the incorrect blind.
It was obvious on the order that the blind for my bathroom is a repeat of the kitchen blind and measurement.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

We've had all of our blinds supplied…

We've had all of our blinds supplied and fitted by Homefair Blinds including Perfect Fit blinds in our conservatory. Outstanding efficient service received as always from initial contact through to fitting. Thank you

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Perfect Fit Venetian blinds

We have recently had Perfect Fit Venetian blinds fitted to our patio doors. We are thrilled with the result and the quality of the product. The fitter from Homefair was very pleasant and respected our property. The blinds were fitted in no time at all and the fitter demonstrated how to operate them. We are very impressed with this company and would have no hesitation in recommending them.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Homefair Blinds, Seaham

Really good experience from Homefair Blinds, George managed to re-arrange the fitting to a week earlier for us and the fitter completed the work very quickly with no fuss or mess. Very pleased with the final result, would definitely recommend.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

A very good professional job.

They arrived within the alloted time.
The fitter was very professional but easy to engage with.
He kept the work area very clean and took all his rubbish away with him.
Brian the fitter was a credit to the company.

30 March 2026
Unprompted review
Rated 3 out of 5 stars

We ordered a blackout blind from the…

We ordered a blackout blind from the Bishop Auckland shop at a cost of £130. When the agent arrived he told us the price was £180, even though our measurements were accurate. When the person appointed to fit our blind did not turn up on the agreed day, we had to phone Homefair and were told that our blind would not be available until 2 days later. The blind was eventually fitted and is quite nice, but the communication from Homefair was very disappointing up until then. We would not recommend the company to other people.

20 March 2026
Unprompted review

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