Home Computer & Media Services Reviews 22

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We are a company working out of Hadleigh and use Neil for all our business and personal IT needs. Not only is he exceptional at his job. He is also very approachable and reassures you that nothing... See more

Rated 4 out of 5 stars

Always gives prompt service and has kept my computer functioning well for over 10 years. Highly recommend Neil. On my recommendation other family members and friends now use him for any computer-relat... See more

Company replied

Rated 5 out of 5 stars

I've used Home Computer & Media Services for over 10 years. Very reliable and friendly. As a home PC user, Neil provides me with exactly what I need whether its file recovery, PC building or just advi... See more

Company replied

Rated 4 out of 5 stars

Very friendly and professional service as usual. Always happy to discuss the problem and advise on possible solutions. Responds very well to an urgent request for assistance.

Company replied

Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic customer service

My computer stopped working and I asked Neil to fix it. He came back with a free diagnosis very quickly and free of charge. The charger was broken which meant that the computer could well be a right off. He gave me a contact number of a specialist in this field. He let me keep my computer at his premises for a few days while I decided what to do next. He spoke to the contact giving him details of the problem too. Neil provided great customer service. Nothing was too much trouble.

9 February 2023
Unprompted review
Home Computer & Media Services logo

Reply from Home Computer & Media Services

Thank you once again. Neil

Rated 5 out of 5 stars

Great professional service at affordable price

Neil has looked after my computer for many years. He is always efficient, friendly & great value for money. Others members of my family also use his services on a regular basis.

22 February 2023
Unprompted review
Home Computer & Media Services logo

Reply from Home Computer & Media Services

Thank you very much. Neil

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look