HomeBinder Reviews 3,387

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,674 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and friendly demeanor, making the process of setting up services easy and stress-free. Many people highlight the excellent customer service, noting that representatives are attentive, professional, and go above and beyond to assist with various needs. The overall user experience is described as convenient and efficient, with many appreciating the smooth process and the peace of mind it provides. However, some customers reported issues with incorrect utility information being provided, leading to service disruptions. A few other people also felt that communication was lacking, mentioning that they received emails but no direct contact, or that follow-ups were not consistent.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the staff for being very helpful,... See more

Service

People report positive experiences with service. Customers appreciate the unexpected and helpful nature of... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how easy and quick the process was to... See more

Customer communications

Users describe positive interactions with contact. Many customers appreciate having a single, organized point... See more

Reviews shaping this summary

Rated 5 out of 5 stars

William and Jerrod did an incredible job of helping ensure that my electric and internet/TV/cable was set up and ready to go prior to our move in date of 4/28/2026. I will be recommending Homebin... See more

Rated 5 out of 5 stars

When I was first told this service came free with my home inspection, I was skeptical. I assumed it would just be an opportunity to upsell—nothing in life is truly free. I was wrong, and I’m genuine... See more

Rated 5 out of 5 stars

Markeel went out of his way to accommodate my crazy schedule and fit me into a meeting time that worked for me. He was very informative and helpful. I am moving to a very remote area and he took the t... See more

Rated 5 out of 5 stars

Eddie is amazing! I’ve received a great electric company again and didn’t dread it because I knew he would get me the best rates. I will be recommending him to everyone I know so they can also have a... See more


Company details

  1. Home Inspector
  2. Electric Utility Company
  3. Software Company

Written by the company

HomeBinder is the premier home management platform powered by businesses. Nearly 1M homeowners have used HomeBinder to organize, manage or sell their home. Primary business partners are home inspectors and mortgage lenders.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Helpful service

My HomeBinder representative was helpful and fast, and pleasant to talk with. I appreciate his efficiency and the time he saved me in setting up my utilities.

25 March 2026
Rated 5 out of 5 stars

AMANDA IS AMAZING!!!

Amanda was very welcoming, informative and friendly. It didn’t feel like I was talking to a customer service rep or someone I was doing business with. It experience felt like a conversation with someone I know. It really was a very positive experience!!!

24 March 2026
Rated 5 out of 5 stars

Great Service

The service was complimentary and took some of the stress out of the moving process. Eddie Mays was very helpful in getting everything taken care of promptly.

19 March 2026
Rated 5 out of 5 stars

Jessica Hayden with HomeBinder was a…

Jessica Hayden with HomeBinder was a huge help during our moving experience. She was pleasant, knowledgeable and helped us during a confusing time (moving to another state). Looking forward to continuing our relationship in the months to come.

20 March 2026
Rated 3 out of 5 stars

Appreciated the information as a starting point

Appreciated the referrals for contractors, but did not hear answers to some questions, perhaps because the answers are just unknown. I was given utility provider contact details for Fredericksburg, VA instead of Fredericksburg, TX, in one case. 😊
An honest mistake.

19 March 2026
Rated 2 out of 5 stars

Trying repeatedly to contact Home…

Trying repeatedly to contact Home Binder representative ,Korey Replogle to change our closing date to March 31, 2026. Changes need to be made in power, Internet, gas , and water dates to turn utilities on in my name . As well as any others we talked about .
Please call me at 381-380-6485.
Respectfully
Don Sheley

19 March 2026

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