Angi Leads Reviews 37,228

TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Considering 153 reviews, most reviewers were unhappy with their experience overall. Many people expressed significant dissatisfaction with the service, perceiving it as not delivering expected value due to issues with lead quality and relevance. Customers frequently reported being charged for irrelevant or low-quality leads, often outside their service area or industry, leading to wasted time and money. The payment system also drew strong criticism, with many experiencing unexpected charges, difficulty canceling accounts, and unclear fees. Reviewers consistently described customer service as "horrible," "unprofessional," and "nonexistent." They reported unhelpful staff who were dismissive, repeated scripted lines, and made it difficult to resolve issues or obtain refunds. The pricing was also a major point of contention, with many feeling that the cost of leads was exorbitant given their poor quality and the lack of guaranteed results.

What people talk about most

Service

Customers consistently note negative experiences with service. Many reviewers express concerns about the... See more

Payment

Clients express significant dissatisfaction with the payment process. Many reviewers report unexpected... See more

Customer service

Customers consistently express strong dissatisfaction with customer service. Many report being tossed between... See more

Staff

Reviewers express significant dissatisfaction with staff interactions. Many customers report being... See more

Price

Reviewers highlight negative aspects of price, consistently expressing dissatisfaction with various charges.... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I found out the hard way that Angi is only worried about their profit, NOT the customers. My contract with Angi was for $280 a month of leads. First I wasn’t getting the correct amount of leads then... See more

Company replied

Rated 1 out of 5 stars

Angi Leads are a bunch of crooks. They just took $517 from my account today that they said was for leads from last week. I never spoke to a potential customer. They just take money from contractors. I... See more

Company replied

Rated 1 out of 5 stars

Avoid. Canceled my account the next day, never received the promised refund, and Angi claimed it was “completed” without proof. Bank confirmed no refund was sent. Despite this, Angi kept billing me, t... See more

Company replied

Rated 1 out of 5 stars

⭐ 1 star False promises. Unethical behavior. Angi’s sales rep rushed me into a 12-month contract, promising I’d get furniture assembly leads. After signing, I found out they don’t even offe... See more

Company replied


Company details

  1. Home Services

Written by the company

Over 30 million homeowners have trusted Angi Leads (formerly HomeAdvisor Pro) to help them find quality pros with the expertise to turn their home improvement dreams into reality. It's just one of the reasons you can depend on us to bring you highly targeted prospects that will grow your business. Getting started is easy. Sign up today and let us help you grow your business, one homeowner at a time. Learn More: See Demand How It Works Success Stories Sign Up Today


Contact info

2.1

Poor

TrustScore 2 out of 5

37K reviews

5-star
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Replied to 94% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Angi leads is an absolutely disgusting…

Angi leads is an absolutely disgusting scam designed to steal from small businesses with the promise of opportunity. I have been very patient to see if any of it is real but now I have concluded these are all dead end scams. Fake lead phone call calls never answered or returned, direct messages never responded to, emails that go nowhere. Zero response from so many leads, please do yourself a favor and stay away and save your time and money from this complete scam of a business that only leads to profits for Angi "leads". I have spent too much time being patient and have paid with my time and money thinking it was a legit business. I have been on the phone with multiple Angi agents only offering ridiculous responses and excuses for dead leads with no offer of credits for scam leads. Do yourself a favor and stay away from them. Put your time and money into legit advertising avenues and do honest work to gain referrals for your own business. Believe me when I say, Angi Leads / Home Advisor is a complete scam. There's nothing anybody can say that can convince me otherwise. Their "business" scam methods should not be legal.
STAY AWAY ⚠️☢️☣️.

10 June 2025
Unprompted review
Angi Leads logo

Reply from Angi Leads

Hi Ashokm

We appreciate your feedback, and we apologize if any experience you had was anything less than positive. It is our goal to maintain a high-quality and reliable platform for all professionals using the Angi Services, and we'd like to help however we can. Please contact us via chat or by email at prosupport@angi.com so that we can learn more about your specific situation and address your concerns.

Best,
Estefany from Angi

Rated 1 out of 5 stars

DO NOT WASTE YOUR MONEY.

I spent about a year using Angi’s list and canceled it because it was not working. I was spending money on leads and they were bad. I was then contact Angi ads and decided to give it a try. It has been a TOTAL waste of money. I spent $500 per month and over the past 9 months I’ve spent $4500 and gotten 2 jobs. I called them to try and cancel and they refused. In addition to this they have increased the amount of contractors that they send leads to. I could not be more frustrated.

The last several ads have been bogus. The phone number is not associated with the name on the lead and when I do actually get a live person they are mad because they received so many phone calls. I spoke with Angi and they refuse to let me out of the contract. This is a complete rip off.

11 June 2025
Unprompted review
Angi Leads logo

Reply from Angi Leads

Hi Wade,

Thanks for sharing your feedback.

We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.

Best,
Hector CX Team

Rated 5 out of 5 stars

Sealing, Polishing Marble

I used Marble Care San Diego all other marble guys asked to send pictures Joe came to my home to see what he could do.
His price was great and his workmanship sealing and polishing our marble countertop and shower floor and sealing grout were a perfect color match. A family business here in San Diego, Orange County and Palm Springs do not contact any other marble guy!

10 June 2025
Unprompted review
Angi Leads logo

Reply from Angi Leads

Hi Kim,

Thanks so much for sharing your feedback about this pro!

We are so pleased to hear that Marble Care San Diego did such a wonderful job. If you haven't already, be sure to write them a review either through the app or by calling our review hotline at 866-986-5478.

Enjoy the rest of your day!

Best,
Klaidy CX Team

Rated 1 out of 5 stars

DESIGNERS BEWARE!!!

DESIGNERS BEWARE!!!! THIS COMPANY IS A BUNCH OF FRAUDULENT LEADS ADVERTISING. THERE REPS ARE A BUNCH OF LIARS TELLING YOU TO UP YOUR CAMPAIGNS TO GET BETTER RESULTS, ABSOLUTELY NO LIABILITY FOR THEIR BUSINESS RELATIONS FOR SMALL TIME BUSINESS OWNERS!!!! THEIR LEADS ARE NEVER HIGH-END CLIENTS AND THE LEADS RARELY ARE SERIOUS!!! THEY ALSO DO NOT COMMUNICATE AT ALL WITH THERE DESIGNER CLIENTS

9 June 2025
Unprompted review
Angi Leads logo

Reply from Angi Leads

Hi Lily,

Thank you for your review. We'd welcome the opportunity to address any concerns you may have. Please contact us directly at prosupport@angi.com so that we can locate your account and assist.

Best,
Hector from Angi

Rated 1 out of 5 stars

Angi Leads IS TERRIBLE

HomeAdvisor was amazing!! Angi took over and now it is awful. I can never get contractors to call me or setup estimates. Its a terrible service. Try NextDoor or Yelp!

5 June 2025
Unprompted review
Angi Leads logo

Reply from Angi Leads

Hi Alicia,

Thanks for sharing your feedback.

We are sorry to hear that more pros did not contact you for your project. We always encourage our pros to be as responsive as possible to quote requests and would be happy to help find you more pros for your project. Feel free to reach out to us at homeowner@angi.com or call us at 888-811-2644.

We're here to help

Best,
Klaidy CX Team

Rated 1 out of 5 stars

This company is fraudulent

This company is fraudulent. They lie they screw you out of your money left and right. The employees don’t know how the company works. All I can say is beware, beware, don’t use them. They were sued in a 2023 class action suit. Big mistake going with this company!

4 June 2025
Unprompted review
Angi Leads logo

Reply from Angi Leads

Hi Rochelle,

We appreciate your feedback, and we apologize if any experience you had was anything less than positive. It is our goal to maintain a high-quality and reliable platform for all professionals using the Angi Services, and we'd like to help however we can. Please contact us via chat or by email at prosupport@angi.com so that we can learn more about your specific situation and address your concerns.

Best,
Ammi from Angi

Rated 2 out of 5 stars

Have to think that Angi is just providing Fraudulent leads to make money.

I had been using Home Advisor for my company, took a break and joined Angi about 4 months ago. I feel like Home Advisor results were much better than what I am seeing with Angi. With Home Advisor I would speak to a real person at least 75% of the time. Most of the leads that come through now via Angi I never hear anything back from, even with reaching out via phone and via that app...they mostly seem like fraud. Phone numbers that go direct to Voicemail, but with no name attached to the Voicemail (Who does not put a personal message on their cell phone recording?). I text via the app and rarely get any response. Sometimes when I get sent to Voicemail and do get an actual person's name the name does not match the name on the lead. Most likely going to cancel with Angi as they are taking my money and giving me nothing!

1 June 2025
Unprompted review
Angi Leads logo

Reply from Angi Leads

Hi Aylene,

Thank you for bringing this to our attention and we are sorry to hear of this experience with the customers. Please remember that if you are unable to contact the customer by phone, our in-app chat is available. To review our best practices to connect with customers, visit https://bit.ly/4eWrh0J. We'd also like to review your account and assist you accordingly. Please reach out to us at prosupport@angi.com and we'll gladly assist you. Best, Ammi for Angi.

Rated 1 out of 5 stars

Worst lead provider you’ll ever come across.

I have been with Angie leads formally homeadvisor since 2018. This company has taken thousands of dollars from me, charging me for leads that are bad leads and they won’t credit me the leads back. Angie leads needs to be regulated by some government entity their business practices are unethical and they shouldn’t be able to get away with doing This to contractors. This is my last straw. I have hired a new company where the leads are $75.00 a lead and all my leads are exclusive and I will get credits back on the leads when they are bad. Angie leads/ homeadvisor has been in lawsuits for these deceptive practices. Find another company to buy leads from Angie’s list will never credit your money back and there’s nothing you can do.

***Update their reply to my review was nothing less but offensive. Let strategize to help you see more success from leads haha look at my reviews on your platform when I actually get a lead on the phone and scheduled appointment I can close the lead which is probably 1 lead out of 10 at 200$ a lead let that sink in. I have Maintained a 5 star reputation on angi leads and google for over 10 years. You can’t maintain a positive review for less than 2 days. My business practices are more reliable then your entire business of over probably 2000 employees and that’s an understatement and I am 1 salesman to my self owned company 1 guy is outranking your business in reviews and you guys have been in business longer than I have. Let’s strategize together angi/ home advisor to make your leads better how about that I could make you more money Than your lousy entire employee workforce me alone I know exactly how to solve your problems and I could 10,000x your negative review base with positive reviews. Your employees are just number pushers that don’t care about customer satisfaction they main goal is to save frustrated customers like me from closing their account and keep leads coming in ask me how I know I have spent more time on angi customer service than my phone time with customers leads you have sent me. Shall I keep going? Lol just remember me a 33 year old is outranking your company in positive reviews for over 10 years why do you think I stopped sending my customers to angi leads to leave me reviews because I am pulling away from your platform slowly like I said I would 5 years ago.

26 May 2025
Unprompted review
Angi Leads logo

Reply from Angi Leads

HI Alex,

We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. Please consider that Angi rejects any scam or suspicious practices. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.

We will be happy to assist you.

Best,
Estefany CX Team.

Rated 1 out of 5 stars

Angi Leads intentionally will leave out…

Angi Leads intentionally will leave out key details when trying to get you to sign up. You will be entering a contract and be on the hook for 12 months. If you cancel early you will be charged for the remaining amount left on the 12 month contract. The only way they will help is by trying to convince you not to cancel. Wasted 2k and maybe made a couple hundred from jobs. Do yourself a favor and advertise with Google.

22 May 2025
Unprompted review
Angi Leads logo

Reply from Angi Leads

Hi Christopher,

We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist. Please consider that Angi rejects any scam or suspicious practices.

We will be happy to assist you.

Best,
Estefany CX Team.


Rated 1 out of 5 stars

Scam!

Scam!! After spending $1000 or more and getting nothing from it you will cancel like me and wish you never signed up! They make it impossible to end monthly subscription. Highly suggest avoiding

17 May 2025
Unprompted review
Angi Leads logo

Reply from Angi Leads

Hi Andrew,

We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. Please consider that Angi rejects any scam or suspicious practices. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.

We will be happy to assist you.

Best,
Estefany CX Team.

Rated 1 out of 5 stars

DO NOT USE ANGI LEADS

DO NOT USE ANGI LEADS! SCAMMERS. My account had been inactive for months and they randomly charge me $160 and I call for a refund and “they don’t do refunds” when I had not been using any of their services for 4 months! All this After I already gave them $750 and only used $200 of it!! I had to dispute with my bank and now it is a big to do. Save yourself the trouble! They are scammers!

9 May 2025
Unprompted review
Angi Leads logo

Reply from Angi Leads

Hi Briana,

We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. Please consider that Angi rejects any scam or suspicious practices. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.

We will be happy to assist you.

Best,
Estefany CX Team.

Rated 1 out of 5 stars

DON’T USE ANGI LEADS!

DON’T USE ANGI LEADS!! I told them I need to cancel back on October they said they will freeze it and then I forgot I had it on and they charged me over $2,000.00 and I didn’t even use the app or interact with customers!!!!!!! When I asked for a refund they said no- SNAKEY ASS COMPANy use THUMBTACK instead!! STAY AWAY FROM ANGI LEADS HELP ME GET MY MONEY BACK BY KEEPING THEM FROM MAKING MONEY OFF YOU! Thank you!!

8 May 2025
Unprompted review
Angi Leads logo

Reply from Angi Leads

Hi Ryan,

Thank you for your review. We'd welcome the opportunity to address any concerns you may have. Please contact us directly at prosupport@angi.com so that we can locate your account and assist.

Best,
Hector CX Team

Rated 1 out of 5 stars

You get 1 good lead for every 10 leads…

You get 1 good lead for every 10 leads u get.custemer services is no help.barely speak English. They tell u they will look into the lead and possibly give us credit for that bad lead.but they never do.even if it's not a task u even do.there basically just stealing ur money.

25 April 2025
Unprompted review
Angi Leads logo

Reply from Angi Leads

Hi Eric,

We thank you for your feedback, as we are always working to improve the success of our Pros. We're sorry to hear about your experience with the leads, it is not the experience we want you to have. Rest assured that our goal is to maintain a high-quality and reliable platform for all Angi Services professionals. Feel free to contact us directly at prosupport@angi.com so that we can locate your account for review. You can also find commonly asked questions regarding jobs at bit.ly/4f7CNFY. We'll be happy to help.

Best,
Estefany, CX Team

Rated 1 out of 5 stars

Place is a scam

Place is a scam. They won’t refund you back your money. The leads are a joke. One of the worst investments I have made, lessons learned. All the customer service people sound like robots and all repeat themselves. Do not sign up to the place. 750 down the drain

3 December 2024
Unprompted review
Angi Leads logo

Reply from Angi Leads

Hi there,

We appreciate your feedback and we apologize if any experience you had was anything less than positive. Please contact us via chat or by email at prosupport@angi.com so that we can learn more about your specific situation and address your concerns.

Best,
Hector CX Team

Rated 2 out of 5 stars

The app is filled with glitches in…

The app is filled with glitches in customer service is a joke. They were mediocre my first season, but this is our second season with them, and there are so many glitches in the app. Their response is to tell me to go through the computer. I can’t make phone calls from the computer. A lot of times the phone number doesn’t actually go through. I call it and it immediately hangs up. I was denied credit because it says I didn’t call the customer. When I spoke with customer service, they just told me I need to accept these problems and decide if it’s worth continuing.

2 May 2025
Unprompted review
Angi Leads logo

Reply from Angi Leads

Hi there,

Thanks for sharing your feedback

We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.

We're here to help

Best,
Klaidy CX Team

Rated 1 out of 5 stars

Dont use angi leads for business leads

As far as using angi or homeadvisor as a lead services it’s horrible lies by everyone in the company. They tell you one thing and its the exact opposite. If you do your research you ll relize theyve been fined for millions for robbing guys just trying to earn a living and lock you into contracts. Its sad how these companies prey on honest people.

30 April 2025
Unprompted review
Angi Leads logo

Reply from Angi Leads

Hi Matthew,

We thank you for your feedback, as we are always working to improve the success of our Pros. We're sorry to hear about your experience with the leads, it is not the experience we want you to have. We’d be happy to fine-tune your service areas and discuss options to provide more opportunities. Rest assured that our goal is to maintain a high-quality and reliable platform for all professionals using Angi Services. Feel free to contact us directly at prosupport@angi.com so that we can locate your account for review. You can also find commonly asked questions regarding jobs at bit.ly/4f7CNFY. We'll be happy to help.

Best,
Hector CX Team

Rated 1 out of 5 stars

President That would give you lead where you got…

That would give you lead where you got no answer and they would not give you credit
Customer service was terrible
The only people they were interested with themselves
I told him yesterday to take their service and stick it where the sun don’t shine

29 April 2025
Unprompted review
Angi Leads logo

Reply from Angi Leads

Hi Neil,

We thank you for your feedback, as we are always working to improve the success of our Pros. We're sorry to hear about your experience with the leads, it is not the experience we want you to have. We’d be happy to fine-tune your service areas and discuss options to provide more opportunities. Rest assured that our goal is to maintain a high-quality and reliable platform for all professionals using Angi Services. Feel free to contact us directly at prosupport@angi.com so that we can locate your account for review. You can also find commonly asked questions regarding jobs at bit.ly/4f7CNFY. We'll be happy to help.

Best,
Estefany, for Angi

Rated 1 out of 5 stars

I want to warn you about a company

I want to warn you about a company. If they call you, it's best to run away and not get involved. They are dishonest. At first, they kept calling me, and I ignored them. But then I decided to listen to the salesperson. It sounded good, and they acted like everything was real. They promised to keep me busy with leads.

In the first month, they gave me 6 leads, but none of them were real. When I called those customers, they had no idea what I was talking about. It seemed like the company created fake leads just to take my money. So, I ended up with 0 jobs and had to pay them $665. In the second month, I had 0 jobs again and paid another $665.

When I told them I didn't want to continue, they wanted to charge me 30% to cancel, which was $2560.25. I want to tell everyone that the best way to stop companies like this is to file a complaint. You can go to your state's attorney general and report them, and be sure to provide all your evidence.

28 April 2025
Unprompted review
Angi Leads logo

Reply from Angi Leads

Hi Paul,

We thank you for your feedback as we are always working to improve the success of our Pros. We're sorry to hear about your experience with the leads, it is not the experience we want you to have. We’d be happy to fine tune your service areas and discuss options to provide you with more opportunities. Rest assured that it is our goal to maintain a high-quality and reliable platform for all professionals using the Angi Services. Feel free to contact us directly at prosupport@angi.com so that we can locate your account for review. You can also find commonly asked questions regarding jobs at bit.ly/4f7CNFY. We'll be happy to help.

Best,
Ammi, for Angi

Rated 1 out of 5 stars

Terrible company

Terrible company, as a business owner I would not recommend. I put a $750 credit line down when I first started using Angie in 6 months our company got 2 jobs and 5 legitimate calls. The rest were all scam some were credited back some were not. After finally getting my account canceled they still charged me for 2 separate leads that we didn’t receive. It’s a waste of money and the customer service is terrible. If it would let me give less than a one star review I would.

25 April 2025
Unprompted review
Angi Leads logo

Reply from Angi Leads

Hi Braden,

Thank you so much for sharing your feedback with us.

We understand that this can be upsetting, as we want to make every professional's experience fantastic, and we assure you this is not the kind of service we provide. It is very appreciated that you brought this to our attention since it helps us improve and provide excellent service. We want to give you better service and support in everything you need through our customer service. We would happily address this matter further and investigate the work quality issues you've experienced. Please take into account that Angi rejects any type of scam or suspicious practices. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.

We will be happy to assist you.

Best,
Estefany CX Team.

Rated 1 out of 5 stars

My experience was horrible

My experience with Angie has been nothing but horrible. From the sales person who promised the world and provided a completely negative ROI. Do not trust what you are being told. All they care about is your monthly money and your results are the least of their concern.

22 April 2025
Unprompted review
Angi Leads logo

Reply from Angi Leads

Hi,

Thank you for your review. We regret to hear that you’ve had anything but a positive experience, and this is not the experience we aim to provide. We'd welcome the opportunity to address any concerns you may have, as we are here to help by chat or by emailing prosupport@angi.com.

We are here to help!

Best,
Ammi, for Angi

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