Holyo GmbH Reviews 241

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

I ordered a €25 Roblox gift card via holyo.shop and never received it. The seller ignored all messages. A PayPal dispute has been filed. Roblox Corporation has been informed as this site appears to mi... See more

Rated 1 out of 5 stars

SCAM Everyone! Protect your money! I lost 250 euro. Received link to get codes - 404 ERROR!!! No one respond for 10 days! Only automated respond says they are on Eastern Hollidays. DO NOT BUY... See more

Rated 4 out of 5 stars

I made several orders in the past and the codes (when it comes to Steam) were delivered instantly. As of 5th of September it seems like they don't send it instantly anymore, it takes somewhere around... See more

Rated 4 out of 5 stars

They recently made some changes to the wallet (they removed it) and also the previous codes were no longer working. I've reported the issue to the customer support and they managed to change the cod... See more

Company details

  1. Coupon Service

Written by the company

Holyo is the company behind HolyoCard, a universal gift card for more than 50 popular games and entertainment vouchers. HolyoCard can be purchased in select retailers in Romania and Czech Republic. Go to holyo.com to see all partners like PlayStation, Xbox, Nintendo, Fortnite, Roblox, Netflix, Spotify, league of Legends, Valorant, PUBG, Free Fire, Steam, Twitch, Razer Gold, Spotify and more.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

241 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

We lost 10E because of wrong communication

We bought holyo code for 10E because on card was printed Playstation symbol. Bu we couldnt buy 10E PS card for Croatian store.
We thaught that we coud directly use this code on PS store.
On google we saw that we could buy PS Card for another market and we bought 10E card for France market. It didnt work on our PS so we lost 10E because it was not clear communicated that we cant use this code directly on PS store

1 September 2024
Holyo GmbH logo

Reply from Holyo GmbH

Hello,
we totally understand your disappointed regarding purchasing the wrong code for your country Croatia. It is with our FAQ for Playstation (https://holyo.reamaze.com/kb/partner-codes/help-with-playstation) and the T&Cs at Playstation that you only could use Playstation codes for Croatia for a Croatian account.

So, we really understand your disappointment while choosing the wrong code after checking on google whether this is possible.

I'm really sorry for this bad experience with buying a wrong code.

Best regards,
Tom

Rated 1 out of 5 stars

i asked for a refund and nobody…

i asked for a refund and nobody answered…i want a refund,i buyed the wrong thing,i thought that i buy the minecraft game but instead of minecraft game i buy some coins,please help me with a refund

31 August 2024
Holyo GmbH logo

Reply from Holyo GmbH

Hello Alexandru,
we can't refund you because of a faulty purchase of a product. In the shop it is clearly described that you only could buy Minecraft Mincoins. Which obviously is not the game Minecraft.
Due to our Terms & Conditions it is not possible to refund delivered digital codes.
I'm sorry for you.
Best regards,
Tom

Rated 1 out of 5 stars

Awful experience

I bought some cards with my friend at the mall and then went home to redeem them. After that we waited and waited a few hours for the codes to come in but nothing and we tought we got scammed after we looked and the site and it said the codes would arive in a few minutes not hours . Days go by and the codes do not work . Please do not buy from these guys they just waste your money and not answer any emails or calls!!!

19 August 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

Its been 1 week and customer suport is not answering
the code is in pending and i dont know what to do

9 August 2024
Unprompted review
Rated 2 out of 5 stars

Code takes more than couple of days to get delivered

Hello!
Bought a Blizzard Card and it's already 2 days since It's in pending. On their terms and conditions it appears that it should take a few minutes.
I tried to contact them everywhere (mail, contact page, facebook, instagram), but no response.
Not recommend it!

19 August 2024
Unprompted review
Rated 1 out of 5 stars

Ordered a roblox gift card

Ordered a roblox gift card , its been 3 days since i ordered it and nothing. I've spammed their email and no answers. Dont buy from these scammers

13 August 2024
Unprompted review
Rated 5 out of 5 stars

Holyo is just perfect

Holyo is just perfect! I can buy Holyo cards instead of buying stuff with my credit card!
So now my mom has no idea that all my money goes to skins🤩😁👍

2 August 2024
Rated 2 out of 5 stars

Slow

It's an ok website but it's slow as hell.
I have ordered a 50€ Netflix gift card and have been waiting for 5 hours now and still nothing.

16 July 2024
Unprompted review
Rated 2 out of 5 stars

It used to be good, but now it's almost unusable

About one year ago it worked fine, I would get my codes delivered in a few seconds, but now it takes to long. I had to wait around 5 days for an order to be completed. Also, because I didn't know why it took so long for the code to arrive, I wrote to support. In the past it took a few hours for an answer, but now I never heard anything from them

6 July 2024
Unprompted review

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