Hollins Removals & Storage Reviews 

168
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the professional staff for handling house moves with exceptional care, outstanding efficiency, and a consistently positive, reassuring attitude. Consumers deeply appreciate how the hardworking crew always turns up on time, protects delicate furniture properly, and significantly reduces anxiety during inherently stressful moving days. Some people also noted that the team expertly manages complex logistics, handling awkward items, carefully dismantling furniture, and providing reliable storage facilities when needed. Reviewers consistently state that absolutely nothing is ever too much trouble, ensuring a remarkably smooth and seamless journey from the very beginning to the end.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting that the team is exceptionally helpful,... See more

Staff

Users describe positive interactions with staff, noting that the team is exceptionally helpful, professional,... See more

User experience

Customers had positive experiences with user experience, highlighting how the team made the entire process... See more

Product

Clients share positive opinions on product quality, noting that everything arrived in perfect condition with... See more

Delivery service

People report ambiguous experiences with delivery service, noting that staff arrived on time, managed stairs... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If ever a company deserved a 5 star rating its absolutely Hollins Removals and Storage. Its a big thing in your life, moving home and Gareth and his team make it as stress free as possible. He talks... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic move with Gareth, Jay and Justin. They treated all of our possessions like their own, and packed two vans perfectly, genuinely a life-size game of Tetris. Most importantly, af... See more

Company replied

Rated 5 out of 5 stars

Gareth and his team handled our house move last Friday, which turned out to be the hottest day of the year! I was so impressed with the service, especially given the horrendous temperatures. T... See more

Company replied

Rated 5 out of 5 stars

Professional set up. Great communication and interaction both before and during the move. Very organised. Excellent team work. Treated items like their own. Floor coverings within the home. All vulner... See more

Company replied


Company details

  1. Logistics Service
  2. also in
  3. Courier and Delivery Service
  4. House Clearance Service
  5. Real Estate Agency
  6. Storage Facility

Written by the company

Providing local and national coverage, based in Cheshire with a wealth of experience within the removals and storage industry. Our dedicated team strives to meet all our customer's requirements. We offer a full range of services to meet your every need, from commercial to residential moves we have you covered. We pride ourselves on our ability to provide a smooth, stress free move every time, ensuring the best possible customer experience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

168 reviews

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4.9

All reviews

(168)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top rated service

Excellent service provided throughout, extremely professional and helpful. Vehicles and amenities were spotless and first rate. Would highly recommend.

6 October 2026
Unprompted review
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Reply from Hollins Removals & Storage

Thank you for your kindness throughout the day it was our pleasure to move such lovely people.
All the best for the future.
Jay, Gareth, Kel, Gareth & Fads

Rated 5 out of 5 stars

Fantastic team, fantastic move

We had a fantastic move with Gareth, Jay and Justin. They treated all of our possessions like their own, and packed two vans perfectly, genuinely a life-size game of Tetris. Most importantly, after unpacking the final box this evening, we haven’t found a single thing damaged or broken.

Our move wasn’t completely stress-free for reasons outside our control, but Gareth and the team handled everything professionally and calmly. They even managed an organised unpack while our (slightly unorganised) sellers were still moving out.

We’d recommend HRS to anyone moving. We’ve heard plenty of “good move” stories, but we genuinely had a fantastic experience with these guys. They took all the stress out of the day, kept things fun and made what could have been a very difficult day genuinely enjoyable.

Gareth, Jay and Justin thank you for making the final part of our long journey to our new home the best part of it. We really appreciate everything you did.

28 September 2026
Unprompted review
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Reply from Hollins Removals & Storage

Thank you so much for the kind words
10/10 customers ♥️♥️

Rated 5 out of 5 stars

Moving Home

From start to finish, Gareth & the team made the whole process for my mum as seamless as possible.

Nothing was too much!

Responsive, thoughtful, friendly, great communication.

1 September 2026
Unprompted review
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Reply from Hollins Removals & Storage

Thanks Dawn, we wish your mum every success and happiness in your new home

Rated 5 out of 5 stars

Fantastic Professional Service

Gareth and his team made our move seamless. Their professionalism was second to none and their friendly manner made us feel relaxed and took the stress out of what we thought would be nerve racking.

21 August 2026
Unprompted review
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Reply from Hollins Removals & Storage

Thanks Helen it was our pleasure.

Rated 5 out of 5 stars

From start to finish a white glove service

From start to finish the guys from hollins were ultra professional, carried and moved with utmost care and attention.

Covered all furniture and appliances an absolute white glove service. I would gladly recommend hollins to one and all.

26 August 2026
Unprompted review
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Reply from Hollins Removals & Storage

Thanks Nick
Good luck for the future in your new home.
Jay, Gareth, Kel & Gareth

Rated 5 out of 5 stars

Way worth the effort a writing a review!

So I must start off by saying I really never write reviews, but I always read them (I know). When it came to the horrific prospect of packing up our family house ourselves for a very local move, a friends advice to look at booking a packer (which I must admit I didn’t know really existed) led me to Hollins Removals and their 5 star reviews. Within hours of a request for quote for a full packing and moving service, I had a response from Gareth and an in person visit to properly assess the job. His professionalism and kindness led me to think I’m going with this no matter what the quote, and when the quote arrived it seemed good value. Having a young toddler meant I knew that packing in stages across weeks would be a nightmare (she would empty every part filled box multiple times and I would slowly lose my sanity), so Hollins offer of a partial pack the day before the move of all non essentials was great - I literally did nothing until they arrived. When the team arrived the day before, they were all so kind, professional and considerate, and a real asset to the company - such lovely guys and didn’t stop the whole time they were there. On that day too, I also did very little (even watched a film…!), and I knew everything was in safe hands.
On the day of the move the same again; punctual, polite, really hard working and extremely careful with all our things, including protective floor and door coverings.
Gareth and the team made our move honestly really stress free and couldn’t do enough for us. At the other end they moved all boxes to where we needed them and even made the beds (including a lengthy battle with a rather battered cot - thanks Fads), so we knew no matter what state the new house was in we could at least all go to bed.
Honestly, they were brilliant, and it was the best money spent in all the costs of moving. I hope this review helps someone out like the others helped me, because I honestly think I’d be still recovering now (2 weeks later) if we’d have done it ourselves. Thanks Gareth, Jay, Gareth, Kel and Fads! What stars you are. Lou

3 August 2026
Unprompted review
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Reply from Hollins Removals & Storage

A 5 star review from 5 star customers thank you so much for your kindness throughout the day.
We wish you every happiness in your lovely new home.

Rated 5 out of 5 stars

Fantastic

Fantastic, very professional and considerate on a stressful day

7 August 2026
Unprompted review
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Reply from Hollins Removals & Storage

Thanks Carl,
It was lovely to see you again and be part of your move to Shavington.
All the best for the future in your new home.
Jay, Gareth, Kel & Gareth

Rated 5 out of 5 stars

Truly a 5 star company and team

If ever a company deserved a 5 star rating its absolutely Hollins Removals and Storage. Its a big thing in your life, moving home and Gareth and his team make it as stress free as possible. He talks everything through with you, sorts out any logistical issues and just gets it done. I've moved a few times and used a few companies but none were as pleasurable to deal with and as professional as Gareth and his team.
Definitely using them again and wouldn't hesitate in recommending them to anyone who is on the move.

22 May 2026
Unprompted review
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Reply from Hollins Removals & Storage

Thanks Tim it was our pleasure

Rated 5 out of 5 stars

Top notch service

Top notch service! The team packed and stored for us then delivered to our new place a few weeks later. Perfect service from a cracking team of lads. 100% recommend.

5 July 2026
Unprompted review
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Reply from Hollins Removals & Storage

Thank you Fran & Rob for choosing HRS to be part of your move. Also thank you so much for your kindness throughout the day we all really appreciated it.

All the best for the future in your new home.

Jay, Gareth, Kel, Gareth, Justin Ozzie & Fads

Rated 5 out of 5 stars

We cannot recommend Hollins Removals &…

We cannot recommend Hollins Removals & Storage highly enough. From the moment we received our quote….the service has been absolutely excellent.

We had two vans and four members of the team, and they managed to pack up our entire house in just over two hours. Everything was handled with great care, with doors and flooring protected, mattresses wrapped and televisions carefully secured.

Unfortunately, we didn’t receive our keys until around 5 pm on a Friday, but this wasn’t a problem at all for these lads. They got straight to work and unloaded everything efficiently, even going as far as putting boxes into wardrobes and ensuring everything was left in the correct rooms. Nothing was too much trouble!

The whole team was polite, friendly and incredibly hardworking throughout what turned out to be a very long day. Their professionalism and attention to detail was outstanding, and their prices are extremely reasonable for the level of service you receive.

Five stars from us, and we will happily recommend them to all our friends and family.

Thanks again lads you were absolute stars!

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service in Extreme Circumstances – Highly Recommend!

I cannot praise Hollins Removals highly enough. When my mum broke her arm the day before our Sandbach move, this incredible team immediately stepped up to save the day. They arrived early to take care of the extra packing we suddenly couldn't manage and even provided the extra boxes we needed without any fuss.

To make matters more challenging, moving day fell on a sweltering 32°C day. While we heard that another local company actually refused to work in that weather, the team at Hollins Removals worked relentlessly from start to finish. Despite the grueling heat and the extra workload, every single member of the crew was careful, diligent, hardworking, and couldn't have been more kind and understanding of our difficult situation.

Everything arrived in perfect condition with absolutely zero breakages or lost items. They are hands down the most impressive group of guys, and I wouldn't hesitate for a second to recommend them to anyone. If you need a reliable, professional, and genuinely caring removals company, look no further!

9 July 2026
Unprompted review
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Reply from Hollins Removals & Storage

Thanks so much for your kind words ♥️♥️

Rated 5 out of 5 stars

Fantastic service and brilliant value…

Fantastic service and brilliant value for money
​My partner Kyla and I recently used this company for our move within Crewe, and we could not be happier with the service. They were the cheapest company we had spoken to, offering a fantastic price that was absolutely worth every penny.
​On moving day, the team arrived right on time as agreed. They were incredibly friendly and an absolute pleasure to chat with throughout the entire process. Nothing was too much trouble for them. Before moving anything, they put down protective matting to safeguard our belongings and the property. They even dismantled our furniture for us.
​Communication was brilliant from start to finish. They spoke with us beforehand about where everything was going in the new house so that they could load the van properly. When we arrived at the new property, they unloaded everything and checked exactly which room each item belonged in. They reassembled all our furniture perfectly, and even when a few items ended up in the wrong room at first, they happily moved them to the right place without any fuss.
​They truly could not have helped us more. I would absolutely recommend them to anyone looking for a reliable, friendly, and affordable moving company.

13 July 2026
Unprompted review
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Reply from Hollins Removals & Storage

Thanks for your kind words, all the best for the future in your new home

Rated 5 out of 5 stars

The service from Hollins Removals was…

The service from Hollins Removals was excellent from start to finish. When I made the first call Gareth responded promptly and provided a quote. There was no requirement for an upfront payment. Once our moving date was confirmed we booked Hollins for the removal who advised they could be flexible if the date had to change. Two days before moving they came and started the packing and were very keen to make sure we still had what we needed in the kitchen for the last few days. On moving day they arrived on time and got on with the job of packing without any issues.
On arriving at our new house they unpacked with the same attention to detail given to the packing up.
At all times the team were polite and courteous and very considerate towards my husband and me.
We would thoroughly recommend Hollins Removals & Storage to anyone.

19 June 2026
Unprompted review
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Reply from Hollins Removals & Storage

Thanks for your kind words it was a pleasure to meet you both and be part of your move to Henbury.
All the best for the future in your new home.
Jay, Gareth, Kel, and Carl

Rated 5 out of 5 stars

Excellent removal service

Gareth and his team handled our house move last Friday, which turned out to be the hottest day of the year! I was so impressed with the service, especially given the horrendous temperatures.

Throughout the entire process, Gareth was extremely responsive, which really helped reduce the stress of moving house.

The service itself was excellent! mattresses were wrapped, items were able to remain in drawers, and they even dismantled my tables and shelving unit, then reassembled them at the other end.

We would highly recommend this service!
Andy and Gemma

26 June 2026
Unprompted review
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Reply from Hollins Removals & Storage

Thanks Andy & Gemma it was lovely to meet you both and be part of your move to Congleton we wish you good luck and every success in your new home.
Thank you for your kindness throughout the day.
Jay, Gareth, Kel, Gareth, Justin & Andy

Rated 5 out of 5 stars

Brilliant removals service

Gareth came to us to assess our requirements in person rather than us attempting to give the total number of boxes on an online form. We could ask him questions as they arose during the appointment. Our exchange and completion/moving date was not confirmed till 6 days beforehand; Gareth just said 'keep in touch!'...whilst we were having kittens. The move day went smoothly. Despite hot temperatures, the team of 4 worked quickly, asking questions to ensure our instructions were carried out and helping us eg when we ran out of boxes for' last minute' items, boxes , paper and parcel tape were given and packing help provided. When unloading started, they ensured all boxes went to the right place - and even assembled our bed frame and made the bed! We hired a van to transport house and garden plants and they helped us unload those too. The whole team were fantastic - we would definitely recommend this firm!

22 June 2026
Unprompted review
Rated 5 out of 5 stars

very professional,everything is treated…

very professional,everything is treated with such care,Gareth and his team made the move so much easier,I would highly recommend

18 June 2026
Unprompted review
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Reply from Hollins Removals & Storage

Thanks for choosing HRS to be part of your moving in Crewe, good luck in your new home.

Jay, Gareth, Kel ang Gaz

Rated 5 out of 5 stars

Brilliant from start to finish

Gareth kept us updated on how the day would go from the start. He dropped off boxes for us and messaged the night before to make sure we weren’t too stressed.
They turned up on time and nothing was too much trouble. In fact they made the day rather enjoyable.
I’m happy to say we would not be using anyone else to move after this fantastic experience and will be 💯 recommending him and his lovely team to anyone who listens xx

16 June 2026
Unprompted review
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Reply from Hollins Removals & Storage

Thanks Laura, we are so glad we made what can be a stressful day a little easier for you, it was our please to meet you and be part of your move.
All the best for the future.
Jay, Gareth, Kel

Rated 5 out of 5 stars

Smooth process from pack up through to delivery

At a time when everything seems to be happening at once, the HRS team stepped in and were just outstanding. From the first visit to assess the move into storage, Gareth was clear that nothing was too much trouble and instilled confidence that the team, the materials and the vans/ storage was of the highest calibre.
The team arrived, protecting flooring, doors and surfaces and packed up the entire house over a Bank Holiday Monday, I didn't even need to be there!
7 months later, everything was delivered back to my new property in a single day. everything was put in the room requested and not a single breakage or damage to any item.
The team (of 6) were easy company, professional but comfortable to be around. The communication throughout was very clear.
The full house pack up, move into storage and move back was so easy and stress free from beginning to end.
I cannot recommend Gareth and the HRS team highly enough, they work so hard to make moves easy for the client!

26 March 2026
Unprompted review
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Reply from Hollins Removals & Storage

Thanks Rachel, your feedback is an important part of us helping to improve, we are so glad you're happy with our service.
We wish you every success and happiness in your new home

Rated 5 out of 5 stars

Super service from start to finish

Super service from start to finish.

Turned up early, clear & fast with communications through the process. The whole team was also very patient with some of the more difficult to handle items.

Can’t recommend HRS enough. 5 start service, honest, and very punctual.

2 June 2026
Unprompted review
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Reply from Hollins Removals & Storage

Thanks Joel for choosing HRS to be part of your move from Hankelow, it was our pleasure to meet you and your family.
Good look and every success in your beautiful new home.
Jay, Gareth, Bob & Craig

Rated 5 out of 5 stars

Just brilliant!

Just brilliant!
Very helpful and professional.
Know everything about moving and how to treat a customer. Nothing too much trouble and even advise on those little issues you are confronted with in a house move.......slight delay in getting the key from seller etc!
Very, very good. Highly recommend these guys!

2 June 2026
Unprompted review

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