Generally a lovely stay..but the flies and mosquitoes can be irritating at times..but mainly outdoors? A lovely host that's very helpful before you fly with all your necessary information for villa a... See more
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well placed, clean and spacious villa. Close to amenities and restaurants. Kitchen a bit sparsely equipped but it was October and end of season.
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Very good organised. I get all the necessary information about bookings in time. The payment is always done on a wright way.
General cleaning is lacking. But the place is beautiful. Pool is well maintained, close to Calpe town we paid 20 euros for taxi. very secure, mattress too hard
Company replied
Company details
Written by the company
Holidu is a search and booking platform for vacation rentals that allows you to find your perfect accommodation and book for the lowest price. We partner with large online travel agencies, regional tourist offices and local specialists to provide you with the large selection you need to find the perfect rental for your vacation. Our proprietary image recognition technology detects if the same vacation rental can be found on multiple websites and will always show you the lowest price.
Contact info
Germany
- holidu.co.uk
4.2
Great
2K reviews
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Reply from Holidu
Hello Thirks,
Thank you very much for your positive review.
We are glad to hear that your booking process was easy. It is our main goal to ensure that our guests enjoy a smooth and easy process.
We hope you enjoyed your vacation and we would be delighted to welcome you back to one of our partner vacation rentals.
Kind regards,
The Holidu Team
quick and efficient great communications
29 August 2025
Reply from Holidu
Hi Beckie,
Thanks so much for your kind words—we’re really glad you had a great experience. We’d be delighted to welcome you again anytime.
Warm regards
Your Holidu Team
A great place to stay for a family…
A great place to stay for a family holiday or just for a quiet place.
27 August 2025
Reply from Holidu
Hello,
thank you very much for your positive review.
We are delighted to hear that you enjoyed your holiday and were able to relax with your family.
We would be delighted to welcome you back to one of our partner holiday rentals.
Kind regards,
Smooth booking service and keeps you…
Smooth booking service and keeps you updated with extra details such as key collection.
We booked a week in a lovely property in Ross-in-sea north wales uk
22 August 2025
Reply from Holidu
Dear Ms. Reid,
thank you very much for your lovely review! We are delighted to hear that you found our booking service smooth and appreciated the extra details such as key collection.
It’s also wonderful to know that you enjoyed your week in a beautiful property in Ross-on-Sea, North Wales.
We look forward to welcoming you again soon for another pleasant stay with Holidu.
Best regards,
Your Holidu Team
Be careful booking this!
The rental was obviously very cleverly photographed as it appeared to look spacious and nicely decorated! In fact it was small, tired decor and a basic old kitchen! The pool area didn’t have any sun loungers so no laying by the pool! On arrival despite me being in contact with the agents Genteel Properties advising them of our check in time the house had not been cleaned from the previous guests! I discussed all my concerns with them but they were not interested in trying to find a way to accommodate my disappointment despite me asking to see if they could try to resell our dates in which case we could be refunded if they managed to! Sadly their lack of customer care was highlighted as we had friends in an identical situation (on the same development) who booked through Airbnb with another agent who were happy to offer them alternatives and then fully refund them when their alternatives weren’t to their liking either! Ended up sticking it out for 8 nights but leaving 5 days early as it wasn’t much of a holiday!!!
16 August 2025
Reply from Holidu
Dear Katy,
Thank you for taking the time to write your review.
We are sorry to hear that your experience did not meet your expectations.
Upon reviewing the case, we found no attempt from you to contact us to report any issues before or during your stay. We would like to inform you that the property's measurements are clearly indicated in the description, and as per the listing, the pool does not include sun loungers.
We take customer service very seriously and regret that your experience did not meet your expectations. We appreciate your feedback, which will help us improve in the future.
We would like the opportunity to make this experience better for you in the future, so please feel free to contact us directly for any further assistance.
Kind regards,
The Holidu Team
so peaceful loved sitting out listening…
so peaceful loved sitting out listening to all the sounds and that stream toppes it off, perfect in everyway. will defo be rebooking.
23 August 2025
Reply from Holidu
Dear Louise,
Thank you so much for your lovely feedback. We’re delighted to hear that you enjoyed the peaceful atmosphere, the sounds of nature and the stream – it truly sounds like a perfect stay. We would be very happy to welcome you back for another visit soon.
Best regards,
Your Holidu Team
Reply from Holidu
Dear Zara,
thank you for sharing your feedback. We’re delighted to hear that you enjoyed the location and found the place charming. Your kind words encourage us to continue providing a welcoming experience for all our guests.
Kind regards,
Holidu
Reply from Holidu
Dear Hayley,
Thank you very much for sharing your wonderful review!
We are delighted to hear that you had a perfect family stay with us and that you found the accommodation large, clean, and appreciated the separate utility.
We look forward to welcoming you and your family back for another memorable stay.
Best regards,
The Holidu Team
Domestic cleaning is needed
General cleaning is lacking. But the place is beautiful. Pool is well maintained, close to Calpe town we paid 20 euros for taxi. very secure, mattress too hard
16 August 2025
Reply from Holidu
Dear Monicah,
Thank you very much for taking the time to share your feedback with us.
We truly appreciate your kind words and are delighted to hear that you had a positive experience.
We look forward to welcoming you again soon.
Best regards,
The Holidu Team
Reply from Holidu
Dear Michael,
Thank you very much for your kind review!
We are delighted to hear that you found the location great, and that the accommodation was clean and spacious. It’s wonderful to know that you had a positive experience with Holidu.
We truly appreciate your feedback and look forward to welcoming you back for another stay in the future.
Best regards,
The Holidu Team
Needs to add the Welsh flag
Needs to add the Welsh flag, not just English.
Great booking process however.
19 August 2025
Reply from Holidu
Dear Elizabeth,
Thank you very much for your positive review.
We are glad to hear that everything went well with your booking process and we especially appreciate your recommendation. Thanks to the recommendations of our guests, we can improve our services.
We hope you enjoyed your vacation and we would be delighted to welcome you back to one of our partner vacation rentals.
Best regards,
The Holidu Team
Our stay was great
18 August 2025
Reply from Holidu
Hello Ntash,
thank you for your feedback. We’re delighted to hear you had a great stay and would be happy to welcome you again as our guest in the future.
Best regards
Holidu Customer Service
Smooth booking Great Place.
17 August 2025
Reply from Holidu
Hi Ann,
Thank you very much for your positive review.
We are glad to hear that the booking process was easy for you and that you enjoyed the vacation rental.
We would be delighted to welcome you back to one of our partner vacation rentals.
Best regards,
The Holidu Team
Reply from Holidu
Hello Iwin,
Thank you very much for your positive review.
We are glad to hear that you received all the necessary information during your booking process, and we hope you enjoyed a happy vacation!
We would be delighted to welcome you back to one of our partner vacation rentals.
Best regards,
The Holidu Team
Reply from Holidu
Hello Mark,
Thank you very much for your positive review.
We are glad to hear that communication with the team was good and hope you enjoyed a happy vacation!
We would be delighted to welcome you back to one of our vacation rentals.
Best regards,
The Holidu Team
Reply from Holidu
Hello,
thank you for your kind feedback. We’re delighted to hear that you enjoyed the beautiful house, the amazing location, and the great weather during your stay. We’d be happy to welcome you again in the future.
Best regards
Holidu Customer Service
DO NOT BOOK VIA HOLIDU
DO NOT BOOK VIA HOLIDU! I’ve never experienced anything as distasteful in my life. I have sent a request (well within the time frame) to change the duration of my trip, which they confirmed via email. And now they say that since I didn’t do the change directly in the app, that the changes won’t be done. They are basically stealing 5000kr from us.
SCAMERS. Do not book through this company.
15 August 2025
Unprompted review
Reply from Holidu
Dear Melanie,
We are sorry to hear about your experience, and we regret any frustration this situation has caused.
Unfortunately, we could not find a reservation under your name in our system, nor is your review linked to a booking through Trustpilot.
Our procedures for making modifications to bookings are straightforward, provided there is availability for the requested changes. We strive to make the process as seamless as possible for our customers.
If you have additional information or require further assistance, please don't hesitate to contact us directly.
We appreciate your feedback, as it helps us improve our services and ensure a better experience for all our customers in the future.
Best regards,
The Holidu Team
Reply from Holidu
Dear Paul,
Thank you very much for your kind review. We’re delighted to hear that you were happy with the host and enjoyed the fantastic location as well as the cleanliness and spaciousness of the accommodation. Wonderful to know you had such a positive experience!
Best regards,
Your Holidu Team
Very easy site to use to book our holiday
Very easy to book our holiday.
Easy to use site and a lot of details about our booking and how to contact the host, how to get to the location
7 August 2025
Reply from Holidu
Hello Ramona,
Thank you very much for your positive review.
We are glad to hear that your booking process was easy and straightforward, and that you had all the necessary information for your check-in.
We hope you enjoyed a happy vacation!
We would be delighted to welcome you back to one of our partner vacation rentals.
Best regards,
The Holidu Team
We were about to fly....And they cancelled!
We were about to fly, 17 hours to go. And then we get a call and this message from Holidu:
Dear Simon,
Thank you for taking our call.
We have now cancelled your Airbnb booking, and Airbnb will automatically process your refund.
Unfortunately, we currently have no suitable alternatives available for your desired dates. The Airbnb service team will also be happy to help you find alternatives if necessary.
Once again, we would like to apologise for the inconvenience and remain at your disposal should you have any questions.
Best regards,
15 August 2025
Unprompted review
Reply from Holidu
Dear Simon,
We are truly sorry for the situation that occurred and completely understand your frustration.
Unfortunately, the issue with the property was both serious and unexpected: a flood caused significant failures in the house's systems, rendering it unsafe and uninhabitable. Airbnb classified this situation as a force majeure, and the cancellation was processed according to that policy.
We fully understand that this does not ease the frustration of losing flight and parking expenses. Since those services were booked separately and are not part of the accommodation agreement, they fall outside the scope of what we (or the host) can reimburse. That is why we suggested contacting your travel insurance.
We appreciate your understanding in this unfortunate matter, and we remain at your disposal for any further questions you may have.
Best regards,
The Holidu Team
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