HolidayTaxis Reviews 

DO NOT USE
Got a email at 5:30am in the morning pick up was 7:10am saying we would have to walk 10 mins away with all our bags to get picked up from another hotel
They dropped us off out side our hotel but on pick up the expected us to walk 10 mins to new pick up point in the opposite direction of airport when airport was only 10 mins away

We feel very let down with the Holiday Taxi experience as on two occasions in the last two years we have been left stranded by the companies they use in both the Canary Islands & from Málaga Airport on both outbound journeys to the respective Airports & because of this would never recommend them & would never use them Again because of the unhelpful way we were treated in both instances.

The entire team and taxi driver was very helpful .
Team in Mauritius.

AVOID. Dont be fooled because British Airways offer their service. I prepaid airport transfer, waited and waited, they didn't come. Called them twice, first said there was a motorway holdup, then told that that they came to pick us up but we werent there ! A total lie. They arent taxis, they just allocate seats on random buses, you'll never know what bus you will be in.

The absolute worst company. Once you've paid for your shuttle at a specific time and place, they email you with a voucher and instructions to contact the company running the shuttles to make your booking. When you do this, you are given a time hours outside of the slot you chose, at a different location. They then refuse to refund you, and charge a £8 fee if you cancel- without refunding the original payment. Absurd and annoying.

Avoid at all costs, this company do not give a toss about their clients.
Booked a taxi in JAPAN, they didn't turn up leaving us stranded. Their customer service number was in CHINA.

Three month's later I am still waiting for a response from their so called Support Team

Horrendous experience let myself and family including our daughter with additional needs down twice both from the airport and back again . Do not use this company . Even the company headquarters couldn’t contact a driver in the relevant country and it was in the middle of a working day .I received a texted message at 19 pm the night before we were due to leave but it was all in Polish and I was in bed . I thought it was a confirmation of time and pick up . The receptionist the next morning when we were standing waiting told me the driver had cancelled . Very unprofessional

Used them for a transfer in Fuertaventua and very straightforward and good value for money.

If you're thinking of booking the shared shuttle transfer from Fuerteventura airport to Morro Jable/Jandia (down on the south coast), don't do it. It appears that the company uses Canary Shuttle as their travel partner and they seem to have a timetable of their own. HolidayTaxis indicated that the Morro Jable shared transfer takes 110 mins but in actual fact, it was over 3 hrs and that's not including waiting time sat on the coach at the airport which was over 1 hr. Yes it's affordable but it takes forever to get there.

Used Holiday Taxi for several years. Twice a year .
Never failed to be waiting when I arrive and Never late picking us up.
Pleasant drivers although some a limit english.
Prices are good. I would not hesitate
To recommend.

Appalling booked private car fuerteventura to corralejo given voucher to join queue of 60-70 people waiting for normal taxi. Waited 50 minute's I'd obviously paid upfront and paid more than the taxi would have been. Take money for absolutely no service. Disgraceful

Paid £100 for a 35 min private transfer Fuerteventura airport to Corralejo. Went to the office having walked with luggage 500m across car park with luggage. Given a voucher to go back to taxi rank and get a shitty toyota local taxi which on the clock was €60 .....taking the fing piss!!

Waited for 1hr and 15mins at the terminal before I even got on the coach. Luckily the transfer was only 20 mins, but I could have got a taxi for cheaper, and I wouldn't have needed to wait around!
I won't make the same mistake next time.

Booked a transfer through Holiday Taxis from the airport in Barcelona to our hotel. We booked in at the from 2 travel desk and the person there was friendly and helpful. However the driver was a different story. We ended up being taken to a different hotel (for which I could not see the name of) and felt like I had to quickly leave as the driver was getting more annoyed as he called out our names. It turned out this was not our hotel and our hotel was a 13 minute walk away which we had to navigate through google maps whilst carrying heavy luggage

Abandoned us at the airport and took our money. Luckily lastminute.com refunded us. Will not use again, will stick to Uber

Inbound to Gran Canaria the transfer was disorganised - no one to help, and we ended up wondering around searching for someone from the company, when the booking clearly says that someone will be there waiting for you with a placard with your name on it (broker ‘on the beach’). We finally found our taxi driver, apparently late for his next pick up, who barked instructions at us like we were in some sort of heist, and drove like a lunatic. We were all honestly very relieved to have made it to the hotel in one piece. But at least we managed to get to the hotel from the airport; we received the basic service. Unfortunately, the same cannot be said for the return leg. Return transfer was confirmed on Saturday 7th December to an office in the UK, Brighton based judging by the area code, who said that everything was organised and gave us our pick up time. Ready and waiting as instructed, come Sunday morning (8th) no one turned up. Phoned up the local office who told us that they had neither our booking number nor surname on their system. Literally the gist of the conversation was ‘we don’t know who you are’. Anyway, very little you can do stuck in another country with a flight to catch, pointless getting angry, so we just called a local taxi company to take us to the airport at a cost of £80 and agreed to share our experience so that others can hopefully avoid a similar one to ours. My advice - if you use a broker to book your holiday and they offer you a transfer with this company, I would keep your money and do what we intend to do from here on in, which is call a local taxi company and avoid Holiday Taxis.

Terrible experience with Holiday taxis; at the airport arrival, no one showed up displaying our names so we went directly to the supplier booth.
Unsafe/fast driver who kept telling us off for being late (flight delayed 20 mins) and rushed my elderly parents husband & I to the hotel, to get to his next clients. Driver was manic!

On departure- transfer did not show despite calling the reconfirmation telephone number the day before; on the day the lady on the emergency number (for Holiday Taxis/ via On The beach) She said there was no record of our booking- the express shuttle we had paid for cost £82. (my parents are going separately 3 days later and no doubt will have to pay also separately for a private taxi!)
Cowboy company- do not trust. Will not use again and I do not recommend! Take a private taxi and at least you save the added stress and expenses..

Awful transfers took 2 and half hrs to get from fuerteventura airport to el cotillo so tired driver didn't seem to no where he going then for our return driver never picked us up so we had to pay get a taxi to airport not good

They're fast, prompt, good rates.
And they have an awesome customer service!

I booked a transfer for my father, when he arrived there was noone there to drive him. The company excused themselves with bad weather. He ended up staying in the taxi line for 3 hours from 00-03 in the niger) and to pay 100 euro extra. We did not get any information beforehand of the cancellation. It took 3 weeks for customerservice to analyse the matter and ”kindly” refunded my paid 25 euro leaving me with the 100 bill. Use a more serious company.