Brilliant service. On my way to the airport, they called me to ask how long I would be so I gave them ETA. As soon as I arrived, they helped me with my luggage onto the van & we headed straight... See more
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Review summary
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Reviews shaping this summary
Had a wait an extra 20mins on drop off even though we rang 30 mins before as requested. On collection the car turned up over 1 hour after the call. Driver just gave me the key, didnt ask for a name or... See more
Exceptional experience! On my way to the airport, they reached out to ask for my estimated arrival time. True to their word, once I got there, they promptly assisted me with my bags onto the van, and... See more
Context: this was our 9th holiday car parking this year. Experience: Exemplary! Driver was already waiting for us on departure and was cheerful and courteous at 5AM. On collection, the car wa... See more
Company details
Written by the company
Best Holidays Car Parking ltd. is the UK market leader in airport parking providers, with its extra feature of advance booking. Best Holidays Car Parking ltd only uses reputable parking slots which are fully insured and maintain a high customer satisfaction rating. We offer free amendments and cancellations if you choose to book flexible product.
Contact info
100 Western Road Cambuslang, G72 8EG, Glasgow, United Kingdom
- +44 078 8332 0607
- info@holidayscarparking.uk
- holidayscarparking.uk
4.0
Great
85 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great friendly and efficient staff
Great friendly and efficient staff. Online booking was easy, Ace Parking were fast answering the phone with a query I had and always provide me with an excellent service. Thank you for making our arrival and leaving easy and simple
11 August 2024
Reply from Best Holidays Car Parking
Thank you so much for your love and support.
the phone number of the attendant was 07917878566. He didn’t give his name. I booked for my parking meet and greet…
I booked for my parking meet and greet on this website for SMG VIP meet and greet. I booked the timings well in advance with flight number etc for 1900 in the evening. Some one from SMG rang me early morning at 0415am on the day and he said he was waiting for my car. I explained to him that I was not due till the evening.
In the evening I was delayed due to traffic by 50 mins and I rang them 1/2hr before arriving to airport to inform my arrival. though i was delayed I was well before my departure time and there were no calls at 1900. I was rudely informed by the attendant of the call that my booking is lapsed and the person demanded £140 on the phone to take my car. He asked me to read the terms and conditions while I was driving the car very well knowing that I have to catch a flight. This was a cold blooded blackmail. I had been doing meet and greet for over 25 years and I have never had such a horrible experience....
7 May 2024
Unprompted review
Reply from Best Holidays Car Parking
Thanks for sharing information we are working to get the information and inquiry sent to the parking provider. We also asked for the full refund of booking amount. We will send you update to your registered email address once the matter is investigated.
Hi Vivekanandan Kumar,
We are very sorry if you have experienced such a bad behavior, we strongly apologies for the inconvenience caused, can you please provide the details about the attendant eg. name or phone number so that we can investigate the matter.
as we are not direct providers so we always prefer best providers to work with us, we have temporarily terminated this provider from our platform and we are not now selling their product until we are investigating the matter. In case they were found guilty we will permanently switch off this product at our platform to avoid such cases in future.
Thanks and looking forward to reply from your side.
Best Regards:
Holidays Car Parking
Good service
2 April 2024
Unprompted review
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