Holidaybreakz Reviews 1,168

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 295 reviews, most reviewers were somewhat happy with their experience overall. Many people found the staff to be very helpful and professional, providing excellent customer service and assistance with bookings and flight details. Reviewers appreciated the smooth and seamless booking processes, with some highlighting specific agents for their patience and clear explanations. However, some customers were dissatisfied with the pricing, noting that advertised low prices often increased significantly after booking, sometimes requiring substantial additional payments. A few other people also felt that the booking process was misleading, with tickets showing as "in process" but never being issued, leading to frustration and extra costs.

What people talk about most

Price

Consumers consistently express dissatisfaction with pricing. Many report being lured by low advertised... See more

Staff

Customers consistently note positive experiences with staff, highlighting helpful and professional... See more

Booking process

Customers had ambiguous experiences with the booking process. Many reviewers reported issues where initial... See more

Service

People report ambiguous experiences with service. Many consumers praise the professional, fast, and excellent... See more

Customer service

Clients share ambiguous opinions on customer service. Some reviewers praise agents like Adam, Robert, Chloe,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Robert, he helped me a lot with booking my flight for a great price specially when it was a last minute purchase. Grateful with the service and guiding process from start to finish.

Rated 4 out of 5 stars

Robert was my representative. Company service at the beginning was no good. But after they found another options for my travel.

Rated 4 out of 5 stars

Robert is very helpful for double confirmation of my flight schedule. The ticket was not as cheap as I expected, but under the circumstances, I think they did their best for me and my family.


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Airport Hotel
  4. Cruise Travel Agency
  5. Holiday Park

Written by the company

We are a one-stop destination for online flight ticket booking and related services in the USA. We offer the best competitive prices of tickets with top airlines in the world. Holiday Breakz is also committed to providing the best in class support to our millions of customers from all parts of the world. If you are planning for a trip and looking for affordable flight options, you must visit the Holiday Breakz website today.


Contact info

3.5

Average

TrustScore 3.5 out of 5

1K reviews

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1-star

Replied to 3% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Juan is great

with the last cupel days Juan F. was very patient, helpful and great in her dealing with difficulty situations. She was able to manage our tickets flights and gave an excellent service and was making sure everything is good and caring.
Thank you so much, Juan
Suhad

1 January 2026
Unprompted review
Rated 1 out of 5 stars

NEVER EVER go with holidaybreakz

NEVER EVER go with holidaybreakz. They sell seats they do not have!

I purchased a flight (Raleigh to Vermont). Within 30 seconds I get a call from someone who is very difficult to understand. He tells me that if I want the flight I have to pay $400 more. I say, if thats the case, then please refund my initial purchase.....to which they refused.

I asked them, "how can you do that? You didn't give me the seat I purchased!" And he told me to either pay the $400 or fly out the day earlier - which I cannot do.

Finally I got a supervisor. He also was very difficult to understand. Certainly someone from India. He told me they will not refund my money - and that I have to pay them more money.

From there we went in circles and they would not budge. He even went so far to call me stupid.

I have never in my life experienced something like I just did today, from any company, in any industry. I'm forced to call my bank and refute the charges.

STAY AWAY FROM THIS COMPANY!!!!!

28 December 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Chloe…

I had a great experience with Chloe customer care executive . She booked my air ticket smoothly, and the entire process was seamless. The boarding passes were issued without any hassle. When I noticed that my name was shortened on the Delta boarding pass, the representative was extremely patient and took the time to carefully check all the details. She ensured that there would be no issues with my upcoming journey. I truly appreciate her professionalism, attention to detail, and excellent customer service.

23 December 2025
Unprompted review
Rated 1 out of 5 stars

🚨 FRAUDULENT COMPANY

🚨 FRAUDULENT COMPANY - AVOID Holidaybreakz at ALL COSTS! 🚨
Rating: 1/5 Stars (If I could give zero, I would)

I am writing this review to warn everyone considering booking with Holidaybreakz: THEY ARE A SCAM AND OPERATE USING A FRAUDULENT MODUS OPERANDI. Do yourself a massive favor and book your travel elsewhere.

The Scam: Same Old Story
Like countless other reviews have stated, I experienced the exact same scam:

I booked a flight ticket and received a confirmation.

Shortly after, I received a call informing me that the initial fare was "not available" and that I would have to pay DOUBLE the original price for the exact same ticket. This is their trick to extort more money from you.

The Fight for My Refund
When I refused to pay the extortionate double fare and asked for a refund, the agent immediately became aggressive and repeatedly insisted that the booking was "non-cancellable and non-refundable." He kept arguing, trying to wear me down so I would either pay the fraudulent extra amount or simply forfeit my money.

I was forced to fight and become extremely firm and angry before the agent finally conceded and agreed to issue a cancellation and refund. They only backed down when I threatened them and refused to be intimidated.

🔥 DO NOT FALL FOR THEIR LIES! 🔥
If Holidaybreakz tells you the fare is not available and then tries to keep your money by claiming the ticket is non-cancellable/non-refundable, DO NOT BELIEVE THEM!

THEY ARE CHEATS.

FIGHT FOR YOUR REFUND! If a booking is canceled by them because the fare is "unavailable," they cannot legally withhold your money, regardless of their fabricated rules.

DO NOT BOOK HERE! They are running a deliberate, widespread scam.

This company is a total fraud. Avoid Holidaybreakz at all costs and save yourself the stress, anger, and risk of losing your money.

14 December 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this at any cost

Avoid this at any cost. It's scam. I got a ticket for $1200 from them. Then they sent me an email that they cannot give me that ticket because it's on hold. I asked for reimbursement, they said, no, they cannot reimburse and they can only offer another flight for $1800!!! Eventually I had to pay $1800! Such a rip off! AVOID THIS WEBSITE! THEY DON'T EVEN REFUND YOU IF THEY CANNOT GIVE YOU THE TICKET YOU PAID FOR.

12 December 2025
Unprompted review
Rated 1 out of 5 stars

One star but should be 0.

One star but should be 0.
None star buisiness. Should not exist.
The tickets are always 1000$ more than what is announced and they harass you by phone all day to close the deal even after the cancellation (do it by mail!!)
They say that it is not refundable but since they do not offer the right ticket, the cancellation is very possible. Know your rights.
A real and simple scam

12 December 2025
Unprompted review
Rated 1 out of 5 stars

SCAM, not the fly hour i was booking.

It's on the edge to be a scam. I was buying ticket living at 05h35 and arriving 16h00. I got some issue to have them delevery. I have to pass 3 hr on the customer service. when i received them it was 10h55, arrival at midnight and it cost me more than 600$ !!! I'm travelling with 2 kids under 4yrs old and my return ticket are a nightmare (4 plan) i lets you imagine. I paied the 90$ cancellation and i cannont cancel the ticket. The customer service are good actor.

14 November 2025
Unprompted review
Rated 1 out of 5 stars

We ordered tickets at a good price

We ordered tickets at a good price, called the next day and said that such tickets cost 5 times more. and under pressure they changed our tickets for another day. And they don't refund the money. my rating is 1. NOT RECOMMENDED

3 December 2025
Unprompted review
Rated 1 out of 5 stars

- Reservation was made for going scam / Fraud stay away from them and…

- Reservation was made for going and back flights for 1083$ passing by JetCoast and redirected to them.
- Call received: they are saying it will be 2000$ more if I absolutely want the back flight on this day and hours. Offered to changed dates for flights most expensive and that aren’t works for me. Finally, customer services employe didn’t understood it… Ask for refound, they denied saying than the extra protection was only in emergency case, injury, winter conditions. Never accepted to refound me. Fees wasn’t charged on my credit card and I blocked it, advise my bank of this fraud and make sure than it will not possible for them to use my card info.

Very disappointed to seen than it wasn’t a trustable website for booking flights as it was supposed to be.

If it could be less than 1 star, it will be the one I was chosen for describing this company.

This company is scam and Fraud..

1 December 2025
Unprompted review
Rated 1 out of 5 stars

They are cheaters

I booked my round trip for $228. I didn't receive the tickets, on calling them they said my tickets are not confirmed yet and call after 2 hours. I called 3 times every 2 hour but the same reply. At the end they said my returning flight is confirmed and still looking for departing flight and the price you booked are not available. I have to pay $300 more for booking. They were also not ready to refund my original money. I was helping them to find flights from my end, I found cheaper option even on the official airline website and when they check the same they provide me atleast double the price on the website. I even tried to get single ticket which was confirmed but for that also I have to pay $70 more just for one way in addition to $228 I have already paid to them. Even for the confirmed ticket, I was kept on hold for more than 1 hr to get me ticket. In total they wasted my 5 hrs still ending up paying $525 in total.

29 November 2025
Unprompted review
Rated 1 out of 5 stars

⚠️ WARNING: Holiday Breakz is a Fraudulent Website

I am sharing my experience to warn others. I booked tickets through Holiday Breakz after seeing them on Wego, but the entire process turned into a scam.

After taking my money, they kept me waiting for hours with no confirmation. Then they called me and threatened that I would be kept on hold until 24 hours before the flight and that they would not refund my money. They wasted my time on long phone calls, and finally their supervisor tried to force me to buy different tickets at a much higher price.

If that was their intention, why do they show fake low prices just to trap customers?

This company is misleading people, wasting their time, and using threatening behavior. I trusted Wego, but Holiday Breakz turned out to be completely fraudulent. Please look into this — no one should go through what I did.

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Don't trust them

I want to share my experience with HolidayBreakz so others are aware. The information on their website was inaccurate in my case, and I was charged based on details that turned out to be wrong. When I contacted them, the support I received was unhelpful and did not resolve the issue. I personally will not trust this company again and strongly recommend that others review all details carefully before booking. This is my experience so others can make informed decisions.”

27 November 2025
Unprompted review

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