Holidaybreakz Reviews 1,168

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 295 reviews, most reviewers were somewhat happy with their experience overall. Many people found the staff to be very helpful and professional, providing excellent customer service and assistance with bookings and flight details. Reviewers appreciated the smooth and seamless booking processes, with some highlighting specific agents for their patience and clear explanations. However, some customers were dissatisfied with the pricing, noting that advertised low prices often increased significantly after booking, sometimes requiring substantial additional payments. A few other people also felt that the booking process was misleading, with tickets showing as "in process" but never being issued, leading to frustration and extra costs.

What people talk about most

Price

Consumers consistently express dissatisfaction with pricing. Many report being lured by low advertised... See more

Staff

Customers consistently note positive experiences with staff, highlighting helpful and professional... See more

Booking process

Customers had ambiguous experiences with the booking process. Many reviewers reported issues where initial... See more

Service

People report ambiguous experiences with service. Many consumers praise the professional, fast, and excellent... See more

Customer service

Clients share ambiguous opinions on customer service. Some reviewers praise agents like Adam, Robert, Chloe,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Robert, he helped me a lot with booking my flight for a great price specially when it was a last minute purchase. Grateful with the service and guiding process from start to finish.

Rated 4 out of 5 stars

Robert was my representative. Company service at the beginning was no good. But after they found another options for my travel.

Rated 4 out of 5 stars

Robert is very helpful for double confirmation of my flight schedule. The ticket was not as cheap as I expected, but under the circumstances, I think they did their best for me and my family.


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Airport Hotel
  4. Cruise Travel Agency
  5. Holiday Park

Written by the company

We are a one-stop destination for online flight ticket booking and related services in the USA. We offer the best competitive prices of tickets with top airlines in the world. Holiday Breakz is also committed to providing the best in class support to our millions of customers from all parts of the world. If you are planning for a trip and looking for affordable flight options, you must visit the Holiday Breakz website today.


Contact info

3.5

Average

TrustScore 3.5 out of 5

1K reviews

5-star
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1-star

Replied to 3% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Be careful !!

Be careful !!! Fraud
I booked two tickets for my trip in price what they show on website ,
They confirm only one ticket and 1 was pending . I asked them why this happen they says plane is full ,in order to confirm second ticket you have to pay the difference which is almost double then i paid .
Ultimately they change me regular price in two payments .
Stay away from this guys .

9 December 2025
Unprompted review
Rated 1 out of 5 stars

This is a complete scam website

This is a complete scam website. Be aware. Every time they will come up with a story to raise the ticket price up.
They will call you and try to force you to accept the new price.
Don't fall for it.

24 February 2026
Unprompted review
Rated 1 out of 5 stars

This company is a complete scam

This company is a complete scam. Do NOT book through them.

My experience: I tried to book a round-trip airline ticket through the Wego application. I found this company, Holiday Breakz, offering a lower price of $1,100, which seemed like a good deal. I booked the ticket and completed the payment.

Immediately after I paid, someone from their customer service named George called me and told me that the ticket was only on a waiting list. He said that if I wanted a confirmed ticket, I had to pay an extra $500. That is clearly a scam tactic.

I had no choice, so I agreed to change the flight. Then they issued the ticket with my name written incorrectly. George promised it would be corrected within 12 hours, but that was not true. I believe he just wanted me to pass the first 24 hours so I couldn’t request a refund easily.

For 14 days, I called them every single day. Each time they gave me different excuses. Finally, they tried to force me to travel on a 26-hour trip with three stops in three different countries on three different airlines — and the ticket still had the wrong name.

When I spoke to the manager, he was extremely aggressive and unprofessional.

All of them are scammers. Zero service. Only lies and more lies. Until now, I still have not received my refund

20 February 2026
Unprompted review
Rated 1 out of 5 stars

They are really scammers.

They are really scammers.
I booked my flight, later they put my flight on hold and said. Your return flight is confirmed but departure flight has to be alternative.

And they charge extra and more fees for the alternative. And when you ask them to cancel they will see. Sorry it cannot be cancelled.

In this way, they will scam you with all money.

Please stay away from these scammers.

20 February 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

This place tried to rip me off. They've given me a very cheap price for my plane ticket.And then they called me and said that there was an issue. And then he said, my flight was going to be$800. When I was quoted $400, so double the price. Then, I was told that I was not going to get my money back. That was my fault. And that I was still going to be charged. I looked at my bank account and saw if they still hadn't taken anything. So I turned off my card. Horrible customer service. Bull crap reasoning and false advertising. DO NOT USE THEM!!!

13 February 2026
Unprompted review
Rated 1 out of 5 stars

Sold me flights at a great rate and…

Sold me flights at a great rate and then called me saying the flight were not available and l had to pay an upgraded price for available seats. Tried to tell me what l already paid was non refundable and tried to charge me double my original rate.

8 February 2026
Unprompted review
Rated 1 out of 5 stars

Never trust this site!!!

Never trust this site, they attract us with a cheaper rates , once we booked , they call us and will say that they can’t give at this price , and non refundable, I literally lost 140-160 today!!! Beware!!

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service Rep. - Saige

I would like to share my customer service experience with Saige. Although I was upset and angry Saige maintained her composure. She calmly and professionally explained their side of things. She resolved the issue and graciously forgave me for my unkind tone. Thank you, Saige!

27 January 2026
Unprompted review

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