Super fast service! I was called less than 15 minutes after requesting a consultation. My daughter needed a medical certificate for school which I was able to get over the phone without having to wait... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was great how I was informed how much longer before I was seen. Dr S was friendly and professional considering it was 3am! ;) It was also bulk billed. Given that I only needed a course of antibioti... See more
Company replied
My husband was feeling very unwell and at 4am the only option was to go to the hospital even though he wasn't sick enough for a hospital nor did he want to get out of bed. Within 10 mins he was... See more
Response time was so quick Booking process easy The Doctor was professional and highly recommended Can’t believe I booked a video call and spoke to a Dr within 10 mins. He diagnosed me promptly an... See more
Company details
- Family Practice Physician
- General Practitioner
- Medical Certificate Service
- Online Pharmacy
- Online Prescription Medication Vendor
- Physician Referral Service
Written by the company
The easiest way to see a GP. Online within minutes, 24/7. Whether you need a medical certificate, prescription, referral or simply GP care - Hola provides expert care anytime, anywhere. Download the Hola Health app to start.
Trusted by over 1,000,000+ customers.
Written by the company
- Connect with AHPRA-registered practitioner online
- Hola Health delivers fast, secure and AHPRA-registered practitioner-led online healthcare, anytime, anywhere. From sick notes and prescriptions to GP referrals, our medical practitioners are here when you need them most.
Contact info
79 St Georges Terrace, 6000, Perth, Australia
- support@hola.health
- hola.health
Get medical advice in minutes, 24/7
4.3
Excellent
659 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hola is extremely easy to use
Hola is extremely easy to use, their app makes sorting appointments and certificates stress free!
29 June 2026
Fast and reliable service.....necessery…
Fast and reliable service.....necessery service on a sick day....Doctor surgeries have a 2 week wait...thank you for your service.....
30 June 2026
it a very satisfying using this app…
it a very satisfying using this app ....since it was very fast comes with a fair price and I find it enjoying it
23 June 2026
Very easy to contact
Very easy to contact. Simple process. All relevant documents clear . 100percent on point.Beats the hard process of seeing my local doctor. Especially when feeling unwell.
26 June 2026
Quick and easy to apply for a medical…
Quick and easy to apply for a medical certificate or to speak with a Dr online. Always prompt.
24 June 2026
Quick and convenient service at a…
Quick and convenient service at a reasonable price....most recommended.
26 June 2026
Thank you help me very easy for my…
Thank you help me very easy for my sickness get sorted
25 June 2026
Could provide a service and haven’t…
Could provide a service and haven’t received refund that consultant said he would
29 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Hola Health
Hi Keiko,
Thank you for your feedback. It's always encouraging to hear from satisfied patients.
Regards
Team Hola Health
Booking process is too hard
Booking process is too hard . Video system not working, give and option to have phone consult only , also have confirmed time slots for appointment, no one at work have time to wait 45 minutes for appointment that never happens on time
23 June 2026
Reply from Hola Health
Hi Raymond,
Thanks for sharing your experience. We're delighted to hear that you found our service convenient and helpful.
Regards
Team Hola Health
Just want a cheap medical certificate…
Just want a cheap medical certificate for common cold, good experience, fast service
21 June 2026
Reply from Hola Health
Hi Katie,
Thank you for your support and for sharing your experience. We appreciate your trust in Hola Health.
Regards
Team Hola Health
The easy and time to get a certificate.
18 June 2026
Reply from Hola Health
Hi Frida,
We're grateful for your feedback and are happy to hear you had a positive experience with Hola Health.
Regards
Team Hola Health
Reply from Hola Health
Hi Nancy,
Thanks for your kind review. We're glad you had a positive experience and look forward to helping you again whenever you need us.
Regards
Team Hola Health
When you are feeling unwell
When you are feeling unwell the last thing you need is any hassles. The best way to ease any stress is to contact HOLA HEALTH with the easy and reliability of the app and Doctors. The short wait time for certificates, when you are unable to face the day contact HOLA HEALTH and then go back to sleep
23 June 2026
Reply from Hola Health
Hi Deb,
Thank you for sharing your experience. We appreciate your trust and look forward to assisting you again in the future.
Regards
Team Hola Health
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.