Eugene is solving my problem, lm being helped by him
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I emailed them at once to get the membership cancelled and request for a refund since i thought i was paying for a delivery to get my prize delivered to me. & hobbyzoco.com did not fight me on this an... See more
I’m very impressed with the support I received. My case was handled professionally, with patience and kindness. The Escalation Team went above and beyond to ensure I am fully satisfied and my issue is... See more
If I could give you one star, I would why are you taking money out of my bank when I’ve not got an account with you? Please respond .. this has been going on now for two months and I have got no idea... See more
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Review
The team respond back quickly and handles my questions and queries quickly and friendly.
I love their customers service team
I love their customers service team. Kenny helped a lot in resolving my concern. They all are quick , supportive and empathetic. Good wishes to them all.
Understanding staffs
Was transferred to Mason to help with…
Was transferred to Mason to help with my issue, he was very quick and did what I asked . He was informative and precise.
Ok...not...maybe...
The response time was excellent,
The response time was excellent,
Edith emails was very proffessional and clear.
Good customer Support by Zoe
The team will help me process the…
The team will help me process the refund, because due to not knowing the language I didn't know that they would write off money when processing. I wasn't ready for this. For which I want to say thank you.
That the support representatives are very helpful and people should buy from hobbyzoco.com
Support representative was very helpful.
You really treat the costumes with…
You really treat the costumes with respect. I like that.
Imani was was very supportive and…
Imani was was very supportive and helpful
Stealing money out of my account
I want to thank the manager Imani who…
I want to thank the manager Imani who fixes the problems.
I did not sign up for this
I did not sign up for this
They dealt with my refund in a timely manner
They are committed to customer…
They are committed to customer satisfaction
I have a good customer support from Kevin all the respect to his good work been done to my case
Thanksyou
My experience
My experience with customer service was outstanding..I dealt with.Mila who responded to me in about ten minutes after I contacted them.Keep up the good work Mila ...
Emily's service was great thank you
Emily's service was excellent thank you. I really appreciate everything she has done for me. So thankful that there are still good service.
Very good service and they respond…
Very good service and they respond immediately
Their services are great only that I've…
Their services are great only that I've experienced some challenges with my subscriptions thats why I've requested for the cancelation of my membership
I emailed them at once to get the…
I emailed them at once to get the membership cancelled and request for a refund since i thought i was paying for a delivery to get my prize delivered to me. & hobbyzoco.com did not fight me on this and took action & today i received an email to ensure me that the cancellation is done and that my request for refund was escalated.
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