Hobby-Genki Reviews 1,519

There's no complications with them. Just sign up and choose what you want. Sometimes the product was out of stock very soon, but it's just because they are one of the best, for the pricing and handling the items. So for, that's why sometimes they're out of stock.
And the packaging and delivery is great. I have almost a year buying with them and I don't have any issue with the store. All my orders are delivered and perfectly packed.
Probably the best anime figure store online.

love hobby genki:) their prices beat all, and they have the earliest pre-orders:) great customer service, and great payment options!

Everything on order and packaging but it did take a while to get it delivered other than that I will buy form hobbygenki again

Great quality figurines. Good customer service. The only downside is it took 3 months of waiting for the figurines to show up. I thought it was a scam because I didn't hear from them. Glad it's not. Will be buying from them again.

Everything was packaged great and arrived quickly!

They're a fantastic store. It's my go-to place to order and pre-order Japanese imports. If a pre-order has a bonus item I know I can secure it at Hobby-Genki. Their "My Warehouse" feature has been a life (and money) saver and their customer service has been impecable.

Good store, variety of item choices

The price was good and it shipped fine I would have gave it 5 stars if I didn't have to make 2 tickets for it ship

It's very easy to navigate the site. The one thing I don't quite like is when I look up a certain manufacturer I can't choose a specific theme, e.g, when I look up MAFEX I can't pick only their Marvel figures. Otherwise they are very trustworthy and I have recommended to multiple fellow collectors

Hobby Genki has been improving its website to make navigation easier. It consistently offers a wide variety of products and pre-orders with specific release dates, which helps you plan your purchases for the figures you’re looking for.

Their customer service has been very satisfactory. I would appreciate it if all product listings included the release date, as not all of them currently do—this would be very helpful.

Have had multiple orders with hobby genki, no issues, my order DBRDSGZTX was shipped quickly.

I trust hobby genki specially for their amazing customer service attention and fast response to any doubts or news needed to be informed regarding products, shipment and more. Thank you for trusting you for my collectibles needs and quality service. (Order reference: YPZDFWLJB)

Always reliable

Made navigating tariff charges easy. 👍

I have ordered several figures from Honby Genki and always get my product in great condition. Since the US government has made things difficult, there is now a delay with my orders due to having to pay additional tariffs. It usually takes a couple of weeks for me to get my order after it is released. This is my only complaint but I do not think it is entirely the companies fault. I will continue to purchase from this company.

The have very flexible payment and delivery options, competitive prices and great selection. Would highly recommend them!

Very acommodating site. i've purchase many figures from them and have no issues at all. Packaging and delivery is spot on. Will definately continue purchasing from them!

Love love LOVE this company. Dont order from anywhere else. 1000% recommend.

It was great. Shipped fast and I can’t wait to buy more!

Nothing but good things to say about this shop! I buy from them on a regular basis, and I’ve always been happy with my purchases