Hobbii offered a quick response when I asked for extra information about the delivery. Initially my package was flagged as delivered by the post but I had received nothing. The next day I notified Hob... See more
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I just discovered my passion for crocheting and it's probably my favorite activity to relax and have a good time. While researching, I found the Hobbii website and I was completely fascinated. The qua... See more
Great communication and updates about the delivery. Got the tracking information immediately and my big order of 12 yarns came within a week. Placed order on 10/11 and received it by 16/11. Never need... See more
Company replied
Great brand! There is a wide range of yarn and when they have offers, one can get yarn for a pretty decent price. However I would like to see some improvements on the shipping price. For ex... See more
Company details
About Hobbii.nl
Written by the company
- Eenvoudig en veilig kopen 🔒
- 100% tevredenheidsgarantie ❤️
Wij verheugen ons erop om je te mogen verwelkomen in onze webshop 😊
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Not real discounts
Easy care classic 50% off (€3,45). Clicked on the image and the same wool was 29% off. Easy care 50% off (€3,45). Clicked on the image. Price was €4,89. Ok. So I went to the easy care big that was actually on sale for 50% off. But again €4,89 instead of €3,45. I found this out at 21pm. When I already had 12 classic in my basket. So I had to look up the pattern I wanted to make and choose new wool. Later that evening I saw that the easy care classic in my basket was €41,40 (instead of €82,80)?! And my total for 53 items was €150,37. Perfect. Went to pay. And suddenly there was €1,50 extra. Why? I didn’t add anything. Same number of items. Different price. And WHILE I was wondering where the almost extra €2 came from the price of the easy care went up and instead of a 50% discount there was 29% discount. What the …?! This just feels dishonest and ‘scammy’.

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Klantenservice J solve my problem for 2…
Klantenservice J solve my problem for 2 times, and I'm happy with that.
Have been use some kind of yarn, I like Hobbii friends and rainbow yarn its very nice and soft, I like to use it for to make dresses or clothes.

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Delayed shipping and no contact option
Two weeks ago I placed an order for material that was listed as available. Payment was done with PayPal immediately. There are always the same excuses; sorry we are busy because we received a lot of orders.

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The wool is always right and good…
The wool is always right and good quality. The order is send in a couple of hours with a notification. DHL is not always the best to deliver that is my only minus.

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Good customer service
There was a mistake with my order but I was able to contact them and explain the mistake. They then handled it efficiently, correctly and with a minimum of hassle.

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Everything as described if not better…
Everything as described if not better and posting was fast and efficient

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Malaga replacement...almost
I was looking for a replacement yarn for Malaga. This is something similar, but it would have been nice to have some advice on the site to help me. This is an okay replacement, but not a perfect weight. It works up slightly heavier than Malaga.

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Easy to order
Easy to order, quick shipping. Fast and easy customer service when one order wasn't quite right.

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Very nice and varied yarn
Very nice and varied yarn, great prices (on sales;), tons of accessories and impeccable delivery. Bedankt!!!

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Wide variety of choices & free patterns
Wide variety of choices, my orders have always arrived well and quickly. The points system is nice. Monthly sales are great too.

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The delivery was exemptional but the…
The delivery was exemptional but the quality wasn't what i expected.

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Overall good experience, delivery time was my issue
Selecting the products on the website and ordering was a smooth process, the reason why I’m giving a 3 star rating is due to the delivery time. It was more than 5 working days and they delivery company re-scheduled the delivery after announcing it, which is quite annoying since I was waiting for the material to continue my project.

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Everything was delivered fast and in a…
Everything was delivered fast and in a thick papercarton :) Thank you

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