Hobbiesmine Reviews 

421
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

This is scam page which uses peoples good faith by robbing them for many months until they are able to cancel. In other words we never coherently subscribed to this useless membership.

Rated 5 out of 5 stars

I love how well you respond to customer’s concerns. You were patient and understanding. You always make sure you understand what the exact problem is and you come up with solutions in an effective m... See more

Rated 5 out of 5 stars

Mr Kevin,is helpful member of the company. Responsible humble soft spoken. A great man with positive thoughts and attitude. Appreciate the response of Mr kevin. Warm regards;

Rated 5 out of 5 stars

I discovered that I had registered with this company by mistake. I am happy to say that, following my contact with the company, Jamal took ownership of my problem and he has kindly arranged the cancel... See more


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

421 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.3

All reviews

(421)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM

They charge you much more than it says and you dont get produkts, huge scam!!!!!

24 November 2024
Unprompted review
Rated 1 out of 5 stars

Beware of these people. Fraudsters

Beware of these people.
They have taken two payments off my credit card and i have no idea or had any dealings with this company.
I have reported this a fraudulent transactions to my credit card provider.
**************************SCAM*****************************************************************************************************************************************************************************

15 November 2024
Unprompted review
Rated 1 out of 5 stars

Hello Silindeliwe

Hello Silindeliwe

I'm Sama, the Escalation Team Leader at hobbiesmine.com . I would like to sincerely apologize for the issues you've had with our membership plan and make amends.

I wanted to confirm that your membership has been successfully cancelled as per your request.

Regarding your refund request: While our policy is generally not to allow refunds once your membership has been activated, we would like to make an exception in this case to ensure your satisfaction.

In order to process your refund, please leave a positive review of your experience. Your feedback helps us improve and helps others make informed decisions.

Please do not mention "refunds" or "cancellations" in your review. We encourage you to mention that your issue was resolved or simply rate my service 4 or 5 stars for positive feedback. You can write something simple like:

“She contacted us herself to help us”
“Issue solved”
“Thanks to the Escalation team”
“Thanks for your help”
“Good customer service”
“Good service”
“Good communication”
“Satisfied”

There is nothing good about you. You're scamming people and I'm not going to help to scam others just like you're doing to me it's been 4 months now since I've asked for cancelation of my membership but up until today you're taking my money

2 August 2024
Unprompted review
Rated 1 out of 5 stars

REFUND TO CHARITY, no more emails cannot rate this Company

I cannot rate this Company, if I could give it ZERO I would, Since early July this Company Hobbiesmine have been emailing me about a refund of approx e3, I advised by email in July to donate this refund to charity. I have received more emails, insisting I put a review on Trustpilot & also advising me to give a "4 or 5" in review, I will not be directed on how to review. I just want them to give refund to Charity & remove my details from their records and no more emails.

6 July 2024
Unprompted review
Hobbiesmine logo

Reply from Hobbiesmine

Dear John ,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@hobbiesmine.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 5 out of 5 stars

Just take a look

It's a great little web site with lots of different things to buy you should try it out. Enjoyed looking at the items on the website

23 September 2024
Unprompted review

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