Delivery arrived quickly. Product is ok quality for the price. However the instructions were incorrect so had to disassemble in order to fit the lid arm. Very time consuming and annoying. Also the pro... See more
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Great value for money. Electric blanket covers entire mattress. Highly recommend. Well done.
All good, bough 5-in-1 T-Mech garden multi tool and few months after it's still working great
Great service , got a call from delma who helped me with an order issue who was a lovely Irish lady. The rad covers are ideal and a fraction of the price anywhere else. Well worth it. I hope they keep the customer care support in Ireland as it really makes a difference . Covers were delivered within a couple of days
I’ve been asked for a review even though I have still not received my order. My order was placed on 19/08/25 I paid for a tracked delivery & it’s 03/09/25 & it’s still not delivered. Will never buy from here again.
The top of the table was damaged and I’m still waiting on a replacement part
Purchased a patio heater from H&G and it arrived extremely fast. Everything was in order and a great price too. Would highly recommend them.
Very satisfied with my radiator cover, very easy to assemble. All pieces numbered and all holes pre-drilled. Great value
The service was great.
However I didn't get what I ordered.
Out of stock.
Got a replacement and a refund of the difference in a few days
Great service.
Gene
Kerry.
I ordered headboards from HNG over a month ago. After no updates, I contacted them several times asking for a tracking number. Each time, they could not provide one.
+
When I finally got a real answer, I was shocked: the headboards weren't even made yet, and the manufacturer might have them in September.
HNG took my money with no ability to fulfill the order or even provide basic tracking. Their communication is terrible. Do not buy from them if you actually want to receive your furniture.
Waiting for the refund which I hope to receive soon.
A little update they promised me immediately refund but 5 days later since then still no refund it was over 400 euro they own me they not responding to my email as well .
There was no communication about my delivery. The Peach Tree I received, did not look remotely like what was advertised. I had to start proceddings with my bank before I received any communication.
The cover radiators were great and easy to assambled. Also the delivery was fast
Received in super quick time, one cover slightly damaged but was happy to keep. Very reasonably priced. Would definitely purchase again

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