HMG express is partner in crime..I ordered waterfilter on Costco then realised it was fake because amount was changed. Alerted bank of Scam. Tracked delivery complete 9am when it was 6 am. HMG cour... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Total scam. I was home at the time they said package was delivered. There is no package. No footprints in fresh snow, so quite obviously, there was nothing delivered.
0 should be an option. Ordered from a website which used HMG for shipping. 5.11.2025 - Shipment inbound in sorting center. 5.12.2025 - "Delivered". No indication given to say parcel was del... See more
Pure Scam,unable to contact any site it shows.Yes delivered appeared on mine also Don't know if it's worth the effort going further But they need to be stopped.
Total scam
Total scam. I was home at the time they said package was delivered. There is no package. No footprints in fresh snow, so quite obviously, there was nothing delivered.
Fake and scam
HMG express is partner in crime..I ordered waterfilter on Costco then realised it was fake because amount was changed. Alerted bank of Scam. Tracked delivery complete 9am when it was 6 am. HMG courier's reply email failed as unknown address. So HMG courier is part of Scam.
Bank reimbursed money. Wish they had blocked payments when Alerted.
PS - HMG express. Their contact is by email only and that'o failed to deliver as address not found.
…HMG SHIPPING OF UNDELIVERED ITEMS
Pure Scam,unable to contact any site it shows.Yes delivered appeared on mine also Don't know if it's worth the effort going further But they need to be stopped.
scam really scamm
scam really scamm
waiting one month but dint get anything the seller and shipping two got problems and cant find anything about the company
Total scam
Total scam. Product never arrived and customer service is not responding. Avoid or lose your money.
Dont trust this company
I can only agree with the reviews below. This is a scam organisation . You wait a very long time for delivery, follow your package online and then get the update DELIVERD. Nothing has been deliverd
Pure scam
35 days after the order, nothing has been received despite tracking saying "delivered". Pure scam, stay away.
Disgusting.
0 should be an option.
Ordered from a website which used HMG for shipping.
5.11.2025 - Shipment inbound in sorting center.
5.12.2025 - "Delivered".
No indication given to say parcel was delivered, such as a delivery form. Cannot contact due to email address having "no mx record found".
If you have ordered something and they have given you HMG Express as the delivery service, CANCEL YOUR ORDER AS SOON AS POSSIBLE!!
Chinese company work with scammer like…
Chinese company work with scammer like 17track, track718.us and Track718.com.. million dollars network!! Robbed money from working class Americans.. online shopping scam! Item never shipped but this company post fake online updates!!! Please beware they create fake websites thinking you order online Item!! Its a scam.. please please call your bank asap refund your money asap!! China an billions dollars shopping scam.. I notice 98% shoppers will not received nothing or refund nothing from there bank account.. because fake websites use an loophole buy time where u can't get your money back.. dont waste online shopping with 3nd party China. They sell your information. Evil scum!! I got scam over 1k .. online shopping with Amazon, Walmart and Ebay. You get yo item or refunds.. you been warned ⚠️ warning dangers!!!
The package did not delevered
The package did not delevered. Itsays that it is, but i have not get it. It says it was delivered 11,00, but I saw that message at. 08,00 same day! Shame on you!!
It is the fake logistics company
It is the fake logistics company, because i have all of the records, i didn’t get my parcel and they wrote down your parcel has been delivered. Now i texting to them and do not give me single reply
I don’t get my package Is said delivery…
I don’t get my package Is said delivery already to yours address but there is nothing
Beware
Beware, they're scammers! They definitely won't deliver the package. The order "moved" for 30 days and now it suddenly shows status "delivered". They are lying, I haven't received the package. No local shipping company has contacted me.
Beware
Beware, they're scammers. I ordered shoes and after waiting a month, according to their tracking code, the item was delivered, even though I didn't receive anything. They didn't respond to my email. DO NOT ORDER FROM THIS SITE.
Scam
You will not receive any order. Service for fraudulent schemes of the narrow-eyed.
It is a SCAM courier platform
It is a SCAM courier platform ! My package was dispatched and I was able to track if for a month and once it said delivered nothing has arrived to my shipment address.
I have contacted them and no answer, they do not care.
Be careful as they seem to have your package under track and control and suddenly it disappears. It is a SCAM, avoid transport with this platform.
Dear Team,
Dear Team,
I am outraged. Your website has now suddenly updated to say it was “delivered”, twice on the same day - and it has not been delivered.
Very similar experience to the comments by others here. My package has absolutely NOT been delivered. I have received nothing. No knock at the door, no card left, no picture evidence, and no delivery confirmation. This is completely unacceptable - especially after waiting over a month.
I am extremely upset, frustrated, and disappointed. I expect:
Immediate delivery of my shoes, with photo proof and tracking confirmation.
A full refund if the item cannot be properly delivered — no delays, no excuses.
Please treat this with urgency. I expect a response and resolution within 24 hours.
No delivery made
Tried to track my order, information says it was delivered, in two different days, but it was not!
I have cameras and nothing was dropped in my house, no call, nothing!
I want my order or my money back.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








