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Hivoox is an international B2B services marketplace created to help businesses and professionals easily access reliable and affordable services from trusted providers around the world. Our platform is exclusively designed for professionals, companies, entrepreneurs, and organizations seeking high-quality services to support their operations, growth, and international expansion. We offer a wide range of services including telecommunications (VoIP numbers, PBX systems, SMS, fax), digital marketing (SEO, online ads, reputation management), business creation (company formation, virtual offices, legal documentation), technical support, translation, virtual assistance, outsourcing, web hosting, and more. All service providers on Hivoox are carefully verified to ensure professionalism and quality. Our multilingual platform is available in English, French, Spanish, and Portuguese, making it accessible to businesses across the globe. What makes Hivoox unique is our 100% B2B model — only professionals can buy or sell on our platform. This ensures a focused, secure, and professional environment for doing business. We are committed to delivering exceptional customer service, transparent communication, and scalable solutions tailored to the real needs of modern businesses. Join thousands of professionals who trust Hivoox for their business needs. Whether you're a startup, SME, or large corporation, Hivoox helps you grow — efficiently and globally.
30 N Gould St Ste R, 82801, Sheridan, United States
2.9
12 reviews
Hasn’t replied to negative reviews
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Thank you for the quality of the service. So far, my experience has been very positive. The setup went smoothly and the support team has been responsive and professional whenever I had questions. The numbers are working well and outgoing calls are functioning without any issues. Overall, the service is reliable and easy to use. I’m satisfied with the experience so far and would happily recommend it.
I am writing to report a scam / fraudulent company that has taken money from me without delivering the promised service.
Avoir RINV-/2025/00561
Date de l'avoir
02/12/2025
Référence
Extourne de : INV-202500114, Service Cancelled
QUANTITÉ
1,00 Unité(s)
PRIX UNITAIRE
275,62
DESCRIPTION
Luxembourg service - Virtual
Update (march 31, 2026):
They replied to my review on January 9 claiming they would resolve the issue. This was false. As of today, I am still waiting for my refund.
It has now been several months since they canceled the order, and they are still holding €1,252 of my money without any justification. Their communication is completely unreliable — they occasionally respond to emails with empty promises, but nothing ever happens.
This is not just poor service, it is unacceptable behavior. Keeping a customer’s money for months without delivering the product or issuing a refund is extremely concerning.
I strongly warn anyone considering buying from this company: do not trust their stock information, do not trust their promises, and be prepared to lose your money.
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I purchased four phone devices, but after a month, I hadn’t received them, and they hadn’t even been shipped. The company then told me they had another supplier who did have the devices I was looking for, and I decided to order 15 units instead. They guaranteed that they would send them, and I paid a total of €1,252 for the order. However, they never shipped the products.
A month later, they admitted the issue and canceled the order. Another month has passed, and I’m still waiting for a refund. They reply to my emails saying they’ll send me an update, but they never do.
I do not recommend buying from this website — even if it says that a product is in stock, it likely isn’t. Be very careful and don’t let the same thing happen to you!
It is a fraudulent company. Cancellation is impossible. The phone line redirects you to their website to open a support ticket, but the tickets either don’t work or remain unanswered. Month after month, your debt keeps increasing. A complete fraud.
Attention mauvais service - la ligne se coupe sans raisons regulierement et aucun service client
Possibly the worst service I've used, inept, out of date, unresponsive customer service, really need to warn other potential users to look elsewhere. The control panel is ancient and clearly not updated in decades, the service constantly goes offline with no reason and you'll only find out when the phone stops ringing and then if you check there will be a known issue that they miraculously fix or just don't fix at all and then ignore your messages completely, disastrous for any business to use
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