Hisense UK Reviews 

Good machine, Delivery great. Happy with space within and without.

Purchased this to reclaim the space on our main fridge. We now store beer, wine & mixers in it. I made an extra shelf for beer cans as they tended to topple over on the slats if stored upright
Smart unit with plenty of space & quite in operation. We have set to a mid range 9°C and are very happy with the results.
Excellent choice of wine/beer cooler, really pleased - highly recommended.

I was extremely grateful to receive a replacement remote control for our Hisense TV after the previous one failed to operate completely. The request was acted upon quickly and the replacement arrived within a few days.

Poor handling of service request, justification in not doing work and thereafter a poor complaint response. I would avoid such firm and it's products.

Took 2 months to get engineer to look at our 8 month old broken washer/dryer when he did he couldn't fix problem waited another 3 weeks until hi sense offered a refund via curry's retailer
Was a total disaster
On both sides from curry's and hi sense
Would avoid both hi sense and curry's retailer.
Had to also pay collection fee from curry's to collect the broken machine
Avoid both

This Hisense tv is the best telly I have ever had, I'm very impressed of the picture quality without having an aerial or a dish, the colour is intense I'm gobsmacked you can't go wrong if you purchase one of these. I'm really amused, Highly recommended A++++++

Terrible customer service - when purchasing the machine from Curry's advertised £50 cashback from Hisense. Well went to Hisense web site which told you to click here symbol to fill out cash back form, it never appeared thou the cash back dates were up and I was within those dates. So copied and pasted the e mail address. Sent of my e mail claiming the cash back. My email was ignored e mailed three more times, No reply nothing. Phoned the company now listening to music for twenty minutes so. What terrible customer service - what a terrible company. Never going to but another product from them, Their web site is set up so you have to contact them by e mail - Emailed the CEO doubt I will get a reply. Tried to fill in their web site complaint form - I filled in with all relevant details - but when clicking on send it just sits there - nothing, tried four times refilling in form nothing its just a terrible company do not buy anything from them, Their phone numbers supplied the telephone centres are all abroad. The person I spoke to was so patronising

The set up was easy great pictures sound not so have set up a sound bar ( more expense) the one big draw back FREELY absolute rubbish had I known how bad would not have purchased it is laggy disconnects from WiFi and buffers even though my broadband is more than adequate.I will give it another week if it doesn’t improve I will return to AO.com

After purchasing a hisense tv I registered it online for the 2yrs free warranty. After doing so I felt like I was being pressured into purchasing an extended warranty which I do not want. Also after clicking on email only contact I received 2 phone calls from the company which im not happy about as I did not tick the phone contact option. I am happy with my purchase but not the fact my options for contact were ignored. This feels like harassment.

Pleased with use of fridge over first year. Recommended so far!

The American fridge freezer has performed well and its held all my food items satisfactory. I am very happy with the purchase. Excellent value for money.

Awful TV from start to finish.
Zero customer service.
Not a chance I'd buy another Hisense product.

Great product, smooth , one of the most quietest washing machines out there(provided you have it absolutely installed on a level surface). The machine is nice to look at and has some outstanding feature such I connect WiFi,

An absolute dreadful washing machine , I bought the machine with the narrower drum to fit under the worktop , it doesn’t spin if you’ve got more than 2 towels in , I’m sure that 2 towels don’t weigh 9kg, washing finished, dripping wet ,put on a spin cycle , even wetter than before , takes all day to do a few towels , never again will I buy a Hisense product

I am so pleased with my tv , the quality is amazing, as good as tv double or triple the price . amazing value for money. Manu and setup is a breeze . I would recommend it to any one who want a beautiful tv , at an amazing price .

Extremely disappointed with Hisense's customer service and warranty support.

My dishwasher is faulty, consistently failing to clean dishes properly - in fact making them more dirty. Despite this, Hisense has refused to replace the appliance while it is still under warranty, claiming that their engineer found no fault.

What is particularly frustrating is that the engineer did not run a full wash cycle during the inspection, which would have clearly demonstrated the issue. I have provided additional evidence, including photographs showing the condition of dishes and glassware after a cycle, but this appears to have been disregarded.

We have now been without a working dishwasher for several weeks, I expected a much better level of support from a manufacturer when dealing with a warranty claim.

Not even worth 1 star useless service no one even replies have to chase emails been without a fridge which is under warranty for 8 weeks now and still not replaced and no one looks at emails disgrace company

I was accused of damaging the HDMI/eARC port after it stopped working 3 months after purchase. It had worked perfectly for 3 months, using it daily, then all of a sudden stopped working. I fault found to determine it was the TV by swapping all other parts out, which still worked. I cannot recommend Hisense again, this was my 4th TV and first to have an issue. My measure of a good brand is two-fold: how the product behaves technically, and how any technical issues are resolved by the company, as and when they infrequently happen. I will never buy another Hisense product after this.

Washing machine which cost me £400 broken within a year, 2 claims made, both declined due to wear and tear, unreal, it's washing machine for £400 not for £100. Back with Samsung

Unresponsive customer services, delay after delay. Washing machine arrived faulty, unable to get any sense out of CS, keep asking me "if the water is turned on". I've provided multiple photographs, and they now want a video of the machine not working. After my seventh email, given up, and returning through Amazon, who btw, were fantastic to deal with.