Hisdeanalle Reviews 69

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with their orders, frequently reporting that items never arrived or were significantly delayed. Customers also experienced issues with the delivery service, noting that tracking information was often unreliable or stopped updating, and some even received fake delivery updates. The products themselves were a source of frustration for some, with complaints about poor quality, incorrect items, or damaged goods upon arrival. Reviewers also struggled with the refund process, often being denied refunds or receiving only partial amounts. Additionally, many found the customer service unhelpful, unresponsive, and providing generic or misleading information.

What people talk about most

Order

Reviewers express significant dissatisfaction with their orders. Many customers report extremely long wait... See more

Delivery service

Consumers express significant dissatisfaction with the delivery service. Many report that packages take weeks... See more

Product

Users describe negative interactions with products. Many consumers report not receiving their ordered items,... See more

Refund

Customers consistently express dissatisfaction with the refund process. Many reviewers report being refused... See more

Customer service

Reviewers highlight negative aspects of customer service, consistently describing it as dreadful and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered makeup bags on 30 Oct £25.98, payment taken £32.48 on 3 Nov, queried non delivery on 2 Dec as tracking emails stopped on 27 Nov. Received email straight away saying they will resend… this r... See more

Rated 1 out of 5 stars

Ordered wash bags from this company on 31st October . Received a tracking notice saying they were in the country on 17th November . They have still not arrived, I’ve emailed several times demanding a... See more

Rated 1 out of 5 stars

These are scammers. 1 star is too much. Same as many others, I was conned by buying the make-up bag via Instagram. Purchased end of October, and now 16th Jan. Tracking stopped on 26th Nov. No com... See more

Rated 1 out of 5 stars

Same as other reviews I read just now. Ordered make-up bag as Christmas present. Last tracking update was that it was in Edinburgh, whilst we live in London. They could not provide update on the statu... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

69 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Scam Buisiness

Ordered wash bags from this company on 31st October .
Received a tracking notice saying they were in the country on 17th November . They have still not arrived, I’ve emailed several times demanding a refund but get the same reply saying wait until delivery as they are on their way .

31 October 2025
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY

Chased and chased. Order finally arrived 6 weeks later and very poor quality. I was refused a return/refund and refused in a dispute with PayPal. AVOID THIS COMPANY!!

31 January 2026
Unprompted review
Rated 1 out of 5 stars

Scam company

Made a purchase and received an empty package offered £2 compensation for a £12.99 purchase.
Do not trust this company as certain they scam people

24 January 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this company

I also purchased a nice ass picture, the frame was cracked and the picture rolled up in the packaging and was creased badly. I will be cautious now when ordering from companies advertised on Facebook. They offered a £4 refund of which still waiting to receive, they have a website online aswell, they shouldn't be trading.

22 January 2026
Unprompted review
Rated 1 out of 5 stars

Total scammers

One star is too much. Disgusting company took over £25 off me last October for a bag and it never arrived excuse after excuse I told them I wanted a refund their excuses were they tried but it wouldn’t let them I told them to try harder again excuses then I told them I was contacting trading standards now then won’t reply to my emails. This will not go away I will keep trying until they either give me my refund. Scammers avoid at all costs. They will not get away with this!

10 October 2025
Unprompted review
Rated 1 out of 5 stars

Nice Ass framed poster…shocking quality!

I purchased a Nice Ass framed poster from hisdeanslle.

Package took over 4 weeks to arrive, customer support emails were sporadic, and not helpful tracking the item.

It arrived today - absolute rubbish!
Cheap frame and the poster was rolled up and full of creases (couldnt even be bothered to frame before sending)

Total waste of money!
Will be going into the bin.
Does not represent anything that is advertised!

27 January 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

I bought goods from this company and they are electrical and soaking wet on arrival. The items were for Christmas presents for grandchildren and because they were wet it would be dangerous to give them to the kids. I have tried to get this matter resolved but the company are no longer replying to my emails I would not recommend this company to anyone.

2 December 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

SCAMMERS. OMG sucked in again from Facebook ADS. I have started reading proper reviews on Trustpilot usually first. But why I didn't this time I do not know. May be it is because it was a Religious figure I was buying. What a disgrace this company is. If I hadn't got a screenshot I wouldn't have any proof of the order. I didn't get an email confirming my two orders. Nothing. It went off my credit card and I have emailed them from there Facebook page and it came straight back to me MASSIVE RED FLAG. Not heard a thing from them. AVOID COMPLETELY.

19 January 2026
Unprompted review
Rated 1 out of 5 stars

These are scammers

These are scammers. 1 star is too much. Same as many others, I was conned by buying the make-up bag via Instagram. Purchased end of October, and now 16th Jan. Tracking stopped on 26th Nov. No communication whatsoever from their support email address. Have emailed numerous times, but no response.

AVOID AT ALL COSTS!

30 October 2025
Unprompted review
Rated 1 out of 5 stars

Complete rip off avoid

I ordered a travel make up bag on the 31/10/2025. It is now 14/01/2026 and nothing has arrived. I have contacted them on numerous times and they just keep fobbing me off saying it is in its way. The replies are clearly computer generated. Avoid this company at all costs. You have been warned.

31 October 2025
Unprompted review
Rated 1 out of 5 stars

Would give zero if I could

Would give zero if I could! Ordered in early November, still nothing. After contacting them I suddenly had a few fake ‘in transit’ emails, but they also stopped again weeks ago. Now if I try to click the tracking link in any of the emails, my gmail won’t let the link through and flags it as ‘HARMFUL! POTENTIALLY TRYING TO STEAL INFORMATION’?!! 😭 So now I’m panicking about that aswell!! Just avoid at all cost. And yes, I clicked the link from IG for the open out makeup bag 😭

4 November 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company. Constant emails and patently false tracing info. Won't accept cancellations. Luckily my bank has agreed to chargeback.AVOID!

28 December 2025
Unprompted review
Rated 1 out of 5 stars

Total Scam

The goods never arrived, I received several fake “in transit” notifications, I was overcharged and they refused to refund me. I claimed the money back through my banks dispute process. Total scam!

31 October 2025
Unprompted review
Rated 1 out of 5 stars

SCAM HISDEANALLE SCAM Hi I ordered a makeup bag from…

Hi I ordered a makeup bag from Hisdeanalle on 30.10.25 and still not received. They also took more money than they should from me and refunded the difference when I flagged it up.
They continued to stall, blaming carriers, tracking numbers don’t exist and emails don’t make sense. Never received the goods.
Clearly a scam company. Wish I could warn everyone not to use them but if they fold, they’ll only start up a company in a different name.
I broke my own rule here, should not order from china. Only Chinese site I’ve found which seems legit is Shein.

30 November 2025
Unprompted review
Rated 1 out of 5 stars

Scam do not order from

Scam, items never received (make up bags) and ignores requests for refund in emails. Keep getting emails saying items dispatched but items not delivered and it's now over 6 wks. Now contacted bank for assistance. I use I had looked on here before ordering as so many with the issue.

17 November 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Ordered 2 makeup bags on 07/11/25. Tracking was never updated. Contact with their customer support is useless. They just keep saying wait, it's on its way. Even today I got the same reply. I've asked for a refund on several occasions and they have refused. I wouldn't even give one star. Total scammers

7 November 2025
Unprompted review

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