I was not able to get the Pokémon units I pre ordered due to overall shortcut. Hiirocards replied to my complain immediately looking for alternative solutions. I received today the products and the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The cards are packed with care, the customer service is friendly and professional. If something is wrong the wil help straight away. So definitely recommend and wil buy more often, Alles is goed v... See more
Perhaps the most unpleasant experience whilst online shopping. My order is ready and I have received my GLS tracking code and GLS themselves have told me they haven't even received the package yet. T... See more
Products did not get sent. There was no communication as to why this happened. Delivery with gls took way longer then expected and was very messy in terms of shipping updates. Did receive an extra... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 16% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The delivery takes to long for what i…
The delivery takes to long for what i pay for delivery, the rest is fine.
Perfect service
No response to mails / 2-3 working days deliver false advertisement
Parcel paid the 6th of February.
Today is the 28th of February, a message depicting my parcel’s shipment has been sent, nevertheless, GLS has no record of any parcel or track number because the parcel has not been posted yet.
You will be paying a 2-3 working days deliverance service and 22 later you will be still waiting not just for your parcel but for a response to your several mails.
Just disappointed with the service / custom service.
Good order, everything ok
Order was received only with little delay but still got an extra free item for the delay, good adress for Pokemon.
Great shop
Affordable prices, trustworthy and decent shipping. Recommended seller for sure.
Quick and efficient
Good communication and fast shipping
Good communication (replies quickly) and fast shipping. Was only disappointed about the mix of artworks, ordered 48 sleeved brilliant boosters and only received 4 with charizard artwork. I would have expected at least 10-12 of each artwork. Otherwise I would have given 5*...
Late delivery and no contact
We preordered some products from HiroCards, but a few weeks after they were released, we still hadn't received anything. HiroCards did not reply to any of our mails. Never buying here again!
Fast delivery process and good quality
Fast delivery process, very good quality cards. I am very happy.
Just fast
Ordered something and it arrived the next day already. Packaged nicely, very fast delivery.
Charizard on 6 pack!!!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







