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Rated 1 out of 5 stars

I did not receive shipping information on what I ordered & I sent a number of emails to the company. I think it is very likely a scam or they would have responded.

Rated 5 out of 5 stars

I've ordered three things so far in two separate orders. Both were extremely prompt in arrival. Both orders the items were exactly if not better than expected. I'm about to go order a duplicate ite... See more

Rated 1 out of 5 stars

Ordered a tarot deck on January 5th. Over 20 days later, no tracking number, no updates, and no response to multiple emails. Extremely poor customer service. I do not recommend buying here.

Rated 5 out of 5 stars

Literally love all of my items. I did however think I was getting 2 different bracelets than what I actually received... I’m sure it was on me tho.. not paying exact attention to description. So happy... See more

Company details

  1. Novelty Store

Information provided by various external sources

All sorts of Boho & Hippie Lifestyle Goods, Clothing, Home Decor and Jewelry. Join Today Our Family of Happy, Free Spirit Customers !


Contact info

2.0

Poor

TrustScore 2 out of 5

164 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Where’s my item?

Ordered on November 13. Shipping shows 3-5 days. I received a survey via email, but haven’t received my item. Why would I respond to a survey if I don’t have the item? Sent two emails asking for shipping status but have not received a reply. Terrible customer service.

13 November 2025
Unprompted review
Rated 1 out of 5 stars

Just shipping time

Just shipping time - the website said 3-5 days I think - I placed the order on 1/13/25, now 1/20/25 and haven’t even rcvd notification of shipping - I’m sure there is order processing time, but more than 4 business days processing!? Too much

13 January 2025
Rated 4 out of 5 stars

From the moment I stepped through the…


From the moment I stepped through the door, I was enveloped in a world of whimsy and creativity. The store is beautifully organized, allowing customers to easily explore various sections dedicated to different themes. I was particularly taken with the section featuring quirky office supplies—who knew a stapler could be so amusing?

The highlight of my visit was discovering a treasure trove of unusual board games that I’ve never seen anywhere else. The staff was incredibly helpful and even recommended a few based on my interests. Their enthusiasm was contagious! I left the store with a bag full of fun goodies and a big smile on my face.

10 February 2024
Unprompted review
Rated 1 out of 5 stars

I really need the product that I…

I really need the product that I ordered so rather than tell me you’re sold out and issue an immediate refund, maybe there is an option for keeping the order active until new product comes in.

13 September 2024
Rated 5 out of 5 stars

Glorious Tree of Life Elephant Tapestry

This tapestry is stunning! The colors are rich and vibrant and I can't wait to hang it! It's exactly as described, actually more gorgeous than pictured. Shipping was fast, it arrived safe and sound, and well packaged. I love the items in Hipimi and I'll definitely be back to this shop for more quality products - they have so much to choose from! ☺️

1 June 2024
Rated 5 out of 5 stars

No grief refund

I ordered an item but was disappointed in it on arrival. I contacted customer service who refunded my money without difficulty. Thank you for an easy customer experience.

13 April 2023
Rated 1 out of 5 stars

If I got my shipment it would be a 5…

If I got my shipment it would be a 5 out of 5. Told me they expressed shipped it 4 days ago but still haven’t got it ordered it almost two weeks ago. Website said 3-4 days shipping not true

21 August 2022
Hipimi logo

Reply from Hipimi

Hi Lori we wanted to clarify our shipping policy. This is a custom order shipping from our UK warehouse. It was shipped express via DHL and is due to arrive today. We are sorry if you misunderstood our policy. Thank you for your patience and we hope you Love it! Estimated Delivery Date
August, 22 2022 - By End of Day
Best
Emily
Hipimi

Rated 1 out of 5 stars

My order was cancelled with no…

My order was cancelled with no explanation and a refund was issued

6 August 2022
Hipimi logo

Reply from Hipimi

Hi Dinah unfortunately the item you ordered was out of stock. We did send an email advising you of this on August 1st.Please check your spam folder we are more than certain you will find it there. Thank you again.

Rated 1 out of 5 stars

I bought a product and they did not…

I bought a product and they did not send it to me, and they did not refund my money !! it was stolen from me

20 July 2022
Hipimi logo

Reply from Hipimi

Hi Jose you were issued a refund on July 13th, please call our customer care center for any further questions. Mon -Fri 9am -6 pm at 1-888-320-1799.
Thank you
Amy
Hipimi

Rated 5 out of 5 stars

I have received all my goodies from…

I have received all my goodies from Hipmi and I am in love with everything I purchased! I bought a Jasper necklace and it is beautifully made and the stone is a tear drop shape that is perfection. I also ordered a jasper bracelet with leather accents and the smell of the leather is wonderful. The stones are a varied color but to my liking. Great company with such a beautiful vibe.

24 June 2022

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