Constant declines with no detail. Call Oscar and they confirm hearing aids are a covered benefit. Doctor submits a pre auth using every hearing aid code and all come up not covered. They completely... See more
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Oscar Health, Inc. is a leading healthcare technology company, whose mission is to make a healthier life accessible and affordable for all. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. We believe every American deserves access to affordable, high-quality healthcare that fits their needs.
United States
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Replied to 41% of negative reviews
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This company doesn't care about you at all. After 8 months of hurting with it only getting worse, they denied request for an mri twice!! Being told, basically, that the use of my hands is not life altering and the mri is not medically necessary.

Reply from Oscar Health
Absolutely horrible company. Worst insurance ever, and one of the only ones available in the Marketplace. Affordable care? Nope. I can't believe our government thinks this is acceptable for anyone. Huge co-pays and out of pockets, they deny way more claims than they pay, pre-authorizations are always denied, horrible customer service, no specialists within 3 hours of my major big city. Just ridiculous, a rip-off and they should be put out of business.

Reply from Oscar Health
Worse health insurance! Half the doctors are no good. Specialty doctors take months to be see and God forbid you get sick while out of town. Get ready to pay a HUGE bill bx they won't cover unless you end up in the E.R dying.

Reply from Oscar Health
I went to urgent care on 3/15/24 because I wasn't feeling well. Piedmont Urgent Care does not take Oscar Insurance here in Georgia. They told me that I would have to pay $210 up front just to be seen by the doctor, so I ended up leaving, but come to find out that I am sick with Covid...smdh. I'm looking at the reviews and Oscar has a one ⭐. Lord help us all. No one takes Oscar Insurance but Grady Clinics and Grady Hospital apparently!!

Reply from Oscar Health
Insect bite, swelling, itching, pain and area is hot. Went on the Oscar app to find an Urgent care "in network" found one, clicked on directions, drive and hour only to find that that don't accept Oscar! $150 out of pocket!

Reply from Oscar Health
Quite possibly the worst health insurance company in NY. And that’s saying something

Reply from Oscar Health
Absolutely horrible. These people don't care about helping anything but their profit margins. The app is constantly broken no matter how much you try to report, so you can't contact your doctor half the time. They ignore refill requests, don't care if medication that THEIR DOCTOR PRESCRIBED runs out, refuse to cover things despite having everything required, and like to run right against the line of felonies with how they treat people. Avoid them at every cost.

Reply from Oscar Health
This company is terrible. They auto-enrolled me in a plan that I didn't want this year and have now charged me twice without my consent.
They also hit me with a $8,000 dollar bill after a hospital stay.
The worst is that you can't speak with a human being if you try to get into contact with them. There is no way to message their administrators and their phone answering machine is an endless loop of unhelpful automated messages.

Reply from Oscar Health
My son had an Oscar plan. He was told by an employee that if he wanted to renew, just fill out his yearly info on the marketplace and his insurance would only be a couple dollars more upon renewal. They sent him a card showing his plan and zero copays. Then he gets a bill for several hundred dollars. When we called,we asked for a supervisor. She refused to give us a supervisor. We had a hard time understanding her. She kept saying you need to call the marketplace. I told her we were calling about what Oscars employee said to us and again asked for a supervisor. She said she would do a three way call with the marketplace but all she did was transfer us. Terrible customer service. First hire employees that have a good grasp of English. But when a customer asks to speak to a supervisor you should be given a supervisor not lied too and transferred so you don’t have to deal with it. Never again.

Reply from Oscar Health
When I scanned the qr code on the card they sent me it took me to a China shopping website.

Reply from Oscar Health
Overall 2023 experience. Good insurance for PCP. If you want a specialist, forget it in the DFW area. I have paid out of pocket for specialist. For meds... I have found that goodrx is better along with the kroger plan.
Worst insurance company ever. DO NOT BUY!! They deny every claim and then if they do pay it's very little.

Reply from Oscar Health
I deal with medical claims at a doctor's office...Oscar is the worst company I have dealt with in 30 years of insurance filing and billing. Customer service which is of course outsourced to Asia (like many others) is a joke! They take information, give you escalation numbers ..and that is where it stops. Calling back 5 times over a course of months to find out nothing has been done...they then give you another escalation number! This company needs to go away..as I expect it will. As a consumer...don't waste your money.. medical doctors and other providers will start dropping off the plan as they do not pay their claims. Another lousy Obama plan that can't make it.

Reply from Oscar Health
i CANNOT believe im seeing these reviews. Oscar is the best thing that's happened to insurance! They have a great website, online chat to open up tickets (no more spending hours on the phone) totally responsive and always following through. Doctors seem to love them also (my doctor told me they wont accept blue shield anymore as they take too long to pay out and suggested i switch) best move i have ever made!
Absolutely terrible , took me forever to convince them to get me an MRI for sciatica and i still had to pay a chunk of it. i'm 45, healthy and somehow pay $500 almost a month for health insurance with them and couldn't get them to approve a measly MRI easily

Reply from Oscar Health
I've had 3 eye surgeries and they refused to pay. I'm hiring a lawyer to sue them.

Reply from Oscar Health
Getting claims covered is a fight every single time. When you call the service number, approximately 50% of the time it hangs up on you either between transfers or while on hold. The benefits dept is unable to consistently explain benefits. One person says it's covered and another says it isn't. I have had to roll through insurance companies as employer programs change and now have to go through marketplace and purchased insurance with Oscar. I have never had to spend so time back and forth on the phone with insurance. Worst company ever!!

Reply from Oscar Health
This company should not even be allowed to operate. It's a complete sham and scam. They're happy to collect your premiums but charge for every test that should completely be covered by an annual physical and will not approve absolutely needed medications that other insurers have already approved. Their online message must be either answered by bots or people who completely have no idea how to answer health related or billing issues. they ignore you and brush you off with ridiculous answers. STAY AWAY!
Listen just don't bother really with these people, they will not cover anything, I mean nothing no medications no labs nothing they will also charge your account multiple times for the monthly premium leaving your account overdrafted and they will not help vou resolve any problems you may have, they never have an answers to anv guestions whatsoever. I am honestly flabbergasted they still a running company, terrible services being barely provided, terrible customer service I mean I am just in shocked. I rather have no insurance than to have Oscar insurance. Asking for itemized bill from all my providers from today on.
The worst one you May meet, lairs and bad coverge
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