Oscar Health Reviews 

Hands down the worst "health insurance "carrier I have ever had. Hard to get pre-approval accepted & they will deny without sending notifications. Many medical practices do not accept Oscar.

I have had it with Oscar when it comes to family members dealing with them. I decided to NEVER use Oscar after their experience. They switched to Oscar from a different insurance company. Then Oscar denied the diabetic medication for a family member. For two weeks, they couldn't get anything and ended up in the emergency with an extremely high blood sugar. Oscar finally gave them a different medication. And THAT medication causes ketoacidosis so they ended up in the hospital again!!! Had Oscar just let them have the one that they were already on, this would have NEVER happened!!! And now an intense bill because of Oscar's stupidity!!!!! Oscar NEEDS TO PAY BECAUSE OF THIS!!!! DON'T GET OSCAR!!!! RUN AWAY!!! AND OSCAR, DON'T YOU DARE MENTION EMAILING!! I WON'T EMAIL AN INSECURE EMAIL!!!

Wicked got one Oscar, THIS IS A JOKE HOLLYWOOD IS A JOKE AND SCREW EVERYONE WHO VOTED IN THIS YEARS OSCAR NOMINATIONS!!!

Terrible service, pessimistic doctors, HORRIBLE HEALTH PLAN! I DO NOT RECOMMEND IT TO ANYONE, IT'S A PIECE OF GARBAGE! Returning to Etna, where I should never have left.

Oscar is a terrible insurance company and is not upfront about what they cover and what they don't. They have several doctors listed that are in their network but are not. My latest experience is that I needed to get a simple in-office procedure but Oscar requires the procedure be done at a hospital, so while other patients go to their doctor and have this resolved quickly, I will have to go to hospital under general anesthesia and will have to pay several thousand dollars out-of-pocket because of Oscar's policy on this. The minute open enrollment opens, I'm switching. Every medical experience I've had this year shines a light on something new about this terrible company.

The technician didn’t arrive and canceled the service. Despite the inconvenience, since I had been expecting the service, they only refunded 50% of the amount I paid. Unfortunately, I came across this page only after my experience and discovered similar feedback from friends. The company doesn’t seem to care if their technicians use the service to cheat clients. They even claimed it was my fault for not being available, though I called the technician for 30 minutes. He answered the call but didn’t say anything.

Review:

Oscar Health Insurance is the worst insurance company out there. I underwent a corneal procedure where I was at risk of losing my vision. I spoke with Oscar representatives more than 10 times and the told me and the doctor the procedure was covered. However, after the procedure was done, they refused to cover it, claiming it was “experimental.” This is a procedure that has been FDA-approved for over 10 years.

If you’ve experienced a similar situation, please contact me. I am gathering people for a class-action lawsuit against Oscar Health Insurance.

Oscar and every other company who's customer service isn't based in America are all scammers at this point! No one is ever able to give you a straight answer, solve your problem or connect you with someone who can. Then they try to tell you that you still owe money for your monthly premiums although you don't.

I canceled my oscar insurance plan in November of 2024 and I'm still receiving mail from them to my home address they send me so much it's just crazy I called and told them to stop and it's still coming SMH I'm fed up!!

Like most insurance nowadays, Oscar is pretty bad, they will deny most of the claims and will go as far as denying anesthesia coverage for colon screening or refusing to pay for an hospital night stay which has been ordered by the hospital itself.
Their coverage goes up significantly every year, the deductible is insane and every claim is a fight to make sure it is covered.
They make you believe they are on their customer side but the facts prove otherwise.
Do not sign up with Oscar, take your time to find a real insurance coverage.

I am very worried. Customer service seem like call centers that are not in the US which is scary. This OBAMACARE is bullshit. If you are middle class you are screwed. Who has 50% to pay for premium life saving prescriptions?????? I wish I lived in Canada for real.

One star is too many for this company. Signed me up f "Silver," Plan", then quietly raised my deductible, while making it totally confusing to find providers. (For example, was denied Lymes Testing & Treatment (I had rash and was sick) while at my family's home (out of state. Called to get help & was told to go to ER or CVS to get tested/titered ($1500 deductible at ER and CvS and hospital DON'T test for tick borne illnesses. ) Also issued pediatric vision & dental, not useable as I'm not a parent, & I was not covered for either. Had to go out of pocket. Rude, unhelpful, misleading customer service rep ignored my questions, then spewed legalese at me when I tried to cancel my policy,& kept getting bills even when I'd moved out of State. Thoroughly useless insurance. Scam Central.

DO NOT GET YOUR HEALTH INSURANCE FROM OSCAR!! They overbilled my co-pay assistance program by $1,250 PER MONTH for my chemo medication! I only found out about this when I tried renewing my prescription in December and the pharmacy said I had no available balance for the co-pay. Knowing that was not possible, I called their “Customer Service Center,” an outsourced call center in the Philippines that’s TOTALLY CLUELESS and will put you on hold after every sentence because they have no idea what to do! After wasting 30 minutes of my time, I demanded to be connected with someone in the States.

The “Customer Service Representative” in the States wasted another 90 minutes of my time, putting me on hold, conferencing me in on useless discussions where the representative kept saying that it wasn’t Oscar’s fault that the wrong co-pay was charged, when it was Oscar’s fault since Oscar tells the pharmacy the co-pay amount due. At the end of the 90 minute runaround, the “representative” said the issue would be escalated and I should hear from Oscar with 48 hours. It’s now been TWO weeks and still NO WORD from Oscar, all to delay and obstruct the claim in order to push it into a new calendar year so I would have to incur new deductibles and coinsurance.

I’ve filed complaints with the Florida Office of Insurance Regulation and the Florida Attorney General as this is outright fraudulent billing. DO NOT GET YOUR HEALTH INSURANCE WITH THESE CRIMINALS!!

My girlfriend got this insurance and they suck. Do not get them. Their customer service sucks. She was never able to get service at any clinics because she never got her information card and the clinic they recommended won't see her without the insurance card. This us after she already paid over 3 months with premiums close to 300.00 a month. She ended up canceling the insurance and they will not refund her the money.

Would give them negative stars if I could. My son can't get the care he needs because this company is so disorganized. Oscar, if you're reading this - I've reached out to multiple attorney's and I've filed a formal complaint with the NC Department of Insurance.

Oscar Health Care is the worst when it came time for re-enrollment. I have been getting passed around from agent to agent. Nobody cares to help me or even tried to help me. Then all they did was pass me back to the market place and they hung up on me. I’m probably not going to even have healthcare insurance for the new year but I don’t even care because dealing with them is like getting your teeth pulled with no medicine. Just horrible!

I went to the orthopedic for knee pain. He recommended PT first to see if that would help, it did not. MRI showed torn meniscus and other worn areas. I was given the choice of cortisone shot or arthroscopic surgery. I decided to start with shot. Got relief for a few weeks but then nothing, Decision to do arthroscopic surgery was made. Now comes the fun part. My doctor talked to insurance stating I needed surgery. They denied. Now going through appeal process. Then I called Oscar for reason for denial and was told doctor did not supply supporting info/results. Called my doctor and explained what insurance said. Doctor's office assured everything in my chart had been submitted. The insurance company is lying. Will wait to hear appeal decision. I had a feeling this may happen because I have met out of pocket maximum and insurance would pay all. Now I feel the pain of what I have heard people say in the media, insurance companies are worried more about the bottom line than their customers, I pay over 1000.00 monthly for my premium and this is how I get treated. Was going to renew with Oscar but I think my best bet is to jump ship.

This should not exist horrible people and insurance. The person I spoke with dumb . No one should deal with these people. False billing etcc

Absolutely worst insurance I have ever had, all automation no one to talk to and system loops you back to the beginning or conveniently isn't available, has denied every recommendations from my Dr. And takes weeks to inform you of denials. Most Dr's that site says are in network aren't .

Update: We have submitted a detailed e-mail about the poor and borderline discriminatory experience. Looking forward to hear about what this company is doing to improve the experience of prospective clients. If this is how they treat potential members, I can't imagine what is left for actual paying members, once they have you in. That explains the poor reviews /// Where is the option with 0 stars? I was translating for someone and assisting. When you call the 1800 advertised in the site, and request Spanish, they still route you to their third-party vendor, in English. When you point out that an interpreter is needed, they said they don't have one available and offer a call back that never occurs. When you call again, they bounce you back between sales and member services. Finally, when an agent sent us to Member Services as existing, and asked for help, the Sales person had a horrible attitude, said that the client should go to Marketplace. She was told he already did that and was shopping around with Oscar. She said she didn't know how to help with an undocumented prospective client (who has an ITIN, pays taxes but doesn't have a SSN) and just hung up on him. Oscar, do better! People need sensitivity training and basic manners.