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Review summary

Created with AI, based on recent reviews

Considering 285 reviews, most reviewers were let down by their experience overall. Many people found the app and website to be problematic, with issues like shadowbanning and a lack of genuine profiles, making it difficult to connect with real people. Customers often reported being banned without clear reasons, even after verifying their identity, which led to frustration and a feeling of unfair treatment. The subscription model was also a point of contention, with users feeling that the platform's business model prioritizes user retention over successful relationships and that they were receiving poor value. However, some customers also noted that the app's design and profile prompts were appealing, fostering more natural conversations. A few other people also felt that they had positive experiences, with some even meeting their life partners through the platform.

What people talk about most

Application

Customers consistently express strong dissatisfaction with the app, with many calling it a "joke" and "trash"... See more

Social media

People report negative experiences with social media, citing a prevalence of fake profiles and bots, with... See more

User experience

Consumers find the user experience to be negative, with many reporting frequent and unexplained bans of... See more

Website

Reviewers highlight negative aspects of the website, with many experiencing issues logging in, such as being... See more

Subscription

Users describe negative interactions with subscription, with many reporting issues such as paid accounts... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The company should be banned for shaking customers down for money. If the site was free I wouldn't say a word but after requesting payment I'd expect a service I was promised. Instead, I found securit... See more

Rated 1 out of 5 stars

Fake profiles galore, images are stolen from the Internet with AI. Sent out loads of messages with a decent profile, no one messages back at all or even looks at it. The site shadowbans individual pro... See more

Rated 1 out of 5 stars

Have used Hinge since launch on and off as well as the other dating apps. I come back after a break of over a year and after a few days of using Im banned. I request an appeal and it immediately c... See more


Company details

  1. Software Company

Information provided by various external sources

Hola


Contact info

  • 5th Avenue 137, 10010, New York, United States

  • hinge.co

1.2

Bad

TrustScore 1 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Dangerous for women

They have a huge issue with banning ppl for no reason, all the while when you report sexoffenders, they get to keep their profile.
This app is super dangerous for women, and I'd advise any woman to stay off Hinge and Tinder.

8 December 2025
Unprompted review
Rated 1 out of 5 stars

Report hinge to the BBB to hold them accountable for bad business practices

Hinge is not good for somebody dating with intention. It's business model relies on return users not successful relationships. Furthermore it's process for dealing with member complaints is flawed. I received a disgruntled member whom I politely had told I didn't feel we had chemistry after a date, tell me she was going to 'show me' and report my profile, which she did. My profile was banned without recourse. Report hinge to the BBB as they act as a law unto themselves.

22 December 2025
Unprompted review
Rated 1 out of 5 stars

This app is absolutely useless and…

This app is absolutely useless and ridiculous. It’s full of empty and false promises. They remove you from the app for no real reason and then lie, saying you made a mistake or violated the rules, just to force you to share your identification documents with them. They did the same thing to me. After I submitted my documents, they let me stay on the app for one week, then blocked me again for no reason. Customer service is terrible—they never respond. Don’t be fooled by them; they’re scammers.

1 October 2025
Unprompted review
Rated 1 out of 5 stars

I was banned within hours of setting up…

I was banned within hours of setting up my profile - no reason given. All the photos were of me, I even completed facial verification to prove it’s me, no wording was inappropriate at all - yet I wake up to an email advising profile had been banned for breaking one or many of their rules.

21 December 2025
Unprompted review
Rated 1 out of 5 stars

Got banned for no reason

Got banned for no reason. Malicious app. A company should serve its audience and people. Hope this company go bankrupt and disappear. Tinder and bumble are better. F * Hinge

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Hinge selects the profiles. YOU DON’T

What makes this site a 1* is the lack of control the user has on searching profiles.
All other sites allow the user to search either just local or everywhere.
This site will only provide maybe 20 profiles. After that you have to wait for 12 hrs before this refreshes and maybe will provide several more.MAYBE!!
You CANNOT revisit a profile once you tape the X for no.
The only way to keep searching is to change the city where you actually reside. But then you still only get a few profiles to review and then have to wait another 12 hrs until you are ALLOWED to view profiles.
You DON’T have the option to view an entire page and select a picture that piques your interest.
They also don’t have a search option for body type or interests.
They only provide you profiles that HINGE thinks will interest you.

15 December 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! DO NOT USE THIS APP! THey dont even deserve a 1 star. You Need to pay for a membership to see likes and messages. you match with people and nobody messages. I canceled within LESS than 2 hours and Google Play would NOT refund me and told me to reach out to the company. in which they would NOT REFUND me either. DONT FALL FOR THIS.

27 November 2025
Unprompted review
Rated 1 out of 5 stars

They Ban Me for no reason under 24…

They Ban Me for no reason under 24 hours of signing up. I just signed up yesterday everything was fine until after 6 hours I got banned for no reason wasn’t even messaging anyone this is the worst dating site ever I’m glad i didn’t pay for premium.

10 December 2025
Unprompted review
Rated 1 out of 5 stars

One star deserved

One star for deleting my account for no reason, so I can not use this useless app, otherwise it would be zero.

4 December 2025
Unprompted review
Rated 1 out of 5 stars

Banned for no reason

Banned for no reason. I advise you to stay away from this App, they will ban you for no reason. I stuck to the guidelines, and still it happened.

4 December 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking

Absolutely shocking. Bitter and malicious people on there who report your account and you get a lifetime ban! No matter what reason you give fir your appeal against the ban you will never be able to use it again. My ex saw my profile and is so manipulative and controlling she had me banned for Absolutely nothing. Don't waste your time and definitely don't pay for any if their services. They are owned by the same company who own match too so you'll get banned on both. AVOID AT ALL COSTS

3 December 2025
Unprompted review
Rated 1 out of 5 stars

Hinge is an inferior primitive dating platform…

Hinge is an inferior primitive platform that is dishonest in its subscription to customer efficaciousness. It repeat presents rejected profiles and then arbitarily removes profiles mid contract with no stated cause which is illegal and fraudulent. Disgraceful Dating Side. Avoid at all costs.

29 November 2025
Unprompted review

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