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Review summary

Created with AI, based on recent reviews

Looking at 231 reviews, most reviewers were let down by their experience overall. Many users frequently mention experiencing sudden account bans without any clear explanation and struggle with unhelpful customer support teams that simply never respond. Consumers also feel that paid subscriptions and daily boosts offer very poor overall value because of limited profile visibility and numerous inactive accounts. Though some reviewers were happy with the platform, they found it genuinely useful for meeting meaningful connections and building meaningful long-term partners. Other customers additionally noted that the thoughtful profile prompts and very clean interface successfully helped facilitate more natural and pleasant conversations.

What people talk about most

Application

People report negative experiences with the app, expressing widespread frustration over sudden bans and a... See more

User experience

Reviewers highlight negative aspects of user experience, pointing out that basic features glitch constantly... See more

Social media

Customers consistently note negative experiences with social media, expressing frustration over widespread... See more

Subscription

Customers had negative experiences with subscription, frequently reporting that paid plans fail to deliver... See more

Customer service

Consumers find customer service to be exceptionally frustrating, reporting that support is largely... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Either your sense of reality has completely collapsed or you have simply realised that as long as the devoted desperate simps keep transferring money, you never have to justify anything (not tha... See more

Rated 1 out of 5 stars

Most of the “potential” matches were in the USA, South America or Scandinavia. There were very few British men and although I had given my preferred location, most were miles away. Fortunately, I... See more

Rated 1 out of 5 stars

After using it for almost 6 months I have come to conclusion that in the first few weeks maybe you get suggestions from real men, but after that it is just fake profiles. I refuse to belive that all... See more

Rated 1 out of 5 stars

The company should be banned for shaking customers down for money. If the site was free I wouldn't say a word but after requesting payment I'd expect a service I was promised. Instead, I found securit... See more


Company details

  1. Software Company

Information provided by various external sources

Hola


Contact info

  • 5th Avenue 137, 10010, New York, United States

  • hinge.co

1.2

Bad

TrustScore 1 out of 5

1K reviews

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No history of asking for reviews

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1.2

All reviews

(1,184)

318 reviews in the last 12 months

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Rated 1 out of 5 stars

Ban crazy

They have banned me several times with no explanation and for no apparent reason. I do nothing out of the ordinary and bam i am banned. Happens alot and then they reapprove me out of nowhere. This app is terrible and run by AI.

22 June 2026
Unprompted review
Rated 1 out of 5 stars

Shocking

Shocking, money making scandal. Get about 2 likes a day, ridiculous pricing (like you should have to pay anyway 🤯). People in your feed are nothing like your type. Worlds gone mad.

19 June 2026
Unprompted review
Rated 1 out of 5 stars

A very unsafe app for women

A very unsafe app for women
I said no to a creep who invited me over to his place for tea in the first few messages itself. And hinge said it won't shate his details with anybody other than law enforcement authorities and when the police of my country reached out to them they still did not respond.

6 June 2026
Unprompted review
Rated 1 out of 5 stars

Within 48 hours of paying over £100 to…

Within 48 hours of paying over £100 to subscribe to Hinge, I was banned! I appealed and the suspension was lifted but then I was banned permanently within a day without any detailed reasons. I am in my fifties and upon subscribing, I did send several emails (one only) to different profiles of women in their late 20s and 30s. I did get one disgruntled reply stating something to the effect of if I am not prepared to spend money what business do I have contacting young women? Fair enough but I doubt this constitutes a breach in Hinge's policy in any ways, especially when members can adjust age filter of whom they only want to receive emails from (I believe, not so sure if unpaid members can also set Age filters).

My emails (which were only once to each and every profile I contacted) was just showing interest, no bad talk, no explicit words in any way so I am totally baffled as to why Hinge banned me. I feel Hinge owes me back the subscription money (or at least over 70%) of the money I paid for a 6 months!

20 May 2026
Unprompted review
Rated 1 out of 5 stars

Paid for premium 6 months one time and…

Paid for premium 6 months one time and my account got cancelled couple of days ago even though i didn't violate any policy or do anything wrong. Thought it was a mistake and signed up with my other phone number for another 6 months. Happened again. So, I am out of the money paid and dissapointed with the service. Since they are owned by match they don't reply or take care of customer service

11 June 2026
Unprompted review
Rated 1 out of 5 stars

Banned in less than 24 hours

I was on this app for LESS than 24 hours. I did not even get to respond to anyone and they banned me. This first dating app I signed up for and I got banned in less than 24 hours because…. Oh they can’t reveal to me that someone reported me. I’m like who?! I never spoke with anyone. My pictures were real and anyone that has actually met me knows I’m a good person. So honestly your loss Hinge. I just feel it’s worth mentioning because I’ve heard this has happened to others,male and female.

30 January 2026
Unprompted review
Rated 1 out of 5 stars

Don't waste your money & time!

Terrible waste of money! Joined for 1 month just to see what it's like. There is a horrific controlled usage on the site! You enter in your search parameters & you only get to see around 10-20 profiles per day, as a screen will pop up saying, "there's no more in your search parameter". Give it a few days & suddenly more profiles have mysteriously appeared!! Clearly a tactic to make you stay on the app for longer!!

I've been "matched up" with profiles that are apparently "my perfect match"....
well...Hinge.... tell me, based on what?? 🤢
So many people that I've messaged on this app, say the same thing!

The constant daily badgering from Hinge to upgrade! Hinge, you informed me of these options when I joined, stop wasting my time, by "shoving this info in my face" every day!

Also within just 1 month, I've come across several profiles with inappropriate material!!
I thought the profiles were supposed to reviewed & vetted!?? So I'm having to spend my time reporting these profiles (doing someone else's job); whilst wasting my time, that I've paid for, on this app. Bottom line, don't waste your money or time!

9 June 2026
Unprompted review
Rated 1 out of 5 stars

Hinge demanded very personal information or they would ban me.

I signed up. However, the app never worked on my phone. I wasn't able to send or receive messages. I contacted Hinge and they ignored my messages. I deleted the app. About two weeks later I received emails from them seeking personal information from me. When I refused to give it to them. They banned me from the app I was never able to use.

19 June 2025
Unprompted review
Rated 1 out of 5 stars

Hinge is a rubbish! Since there is absolutely no profile verification, this app is full of fake profiles and all kinds of scammers who want your money

Even if you don’t waste your money on them, you waste plenty of your time. I’d rather use a site with profile verification and video chats. I chose AFFseek.com
- it has already paid off: I’ve had a couple of successful dates. There is one more disturbing thing about Hinge that I need to mention. When your subscription is about to end you start getting lots of matches, likes and attention. Don’t fall for this illusion: it’s done by AI. Avoid Hinge!

6 June 2026
Unprompted review
Rated 1 out of 5 stars

Absolute garbage, another elaborate scam

This site is just as bad as all the others, if you’re a male don’t waste your time and money !!

I’ve discovered recently that females do not pay to send messages, rarely are they first to approach anyway - The male has to pay a lot of money in order to send messages, only to discover lapsed / old profiles, not to mention the fakes and scammers that are out there as well - I have sent hundreds and hundreds of messages over my one month membership, literally received a handful of replies, all of which fell away within a few messages

How dating sites can get away with scamming us for this absolute garbage is beyond me !

I’ve paid a lot of money for one month of unlimited messaging, which got me nowhere- now my paid subscription has expired, I seem to be limited to 2 or so messages per day -Taking into account I’ve sent hundreds of messages over the last month to get approx 5 meaningless responses , you do the maths to work out how long it would take with 2 messages per day to get nowhere - do not pay to use this site !! It is a complete waste of money and time, not to mention that it’s depressing and soul destroying , paying for it , to me , seems like a form of self harming mentally , for me it all stops now!

Females get mobbed with messages I know that, it’s just a shame they’re not proactive in writing to people first , they simply are too busy just filtering through all the messages they get, lucky to be a female I guess

6 June 2026
Unprompted review
Rated 1 out of 5 stars

Dave Bee

Men , stay away from this platform. Womens views are taken first , account banned not suspended.

I came across a female troll and my retort got me the above.

I was abused initially by a Woman during a private chat , I merely retorted .
Tbh this is really a Troll platform for troll women

6 June 2026
Unprompted review
Rated 1 out of 5 stars

Existing Match Deleted Due to App Bug

I had already matched with someone and we were actively chatting. Later, the same person was shown to me again in the Like/Dislike section. Assuming it was a duplicate or a bug, I selected “Dislike” and our entire match and conversation instantly disappeared!

This should never happen. A simple swipe on a profile that shouldn’t have been shown again in the first place should not delete an existing match and chat history. Very frustrating and a major flaw in the app.

5 June 2026
Unprompted review
Rated 1 out of 5 stars

I wouldn't recommend Hinge to my worst enemy. Use it only if you love to repeatedly getting catfished and conned out of money

All responses and profiles are artificial intelligence. Now I started using AFFSexy.com
all the people I've been chatting with there are real and I even added quite a few of them to my Facebook friends. I went on two dates via this service and both of them were hot. Hinge is thousand times worse than this one, it does not even compare. I must admit I learned a $200 lesson the hard way on Hinge. But I won't repeat my mistake!

2 June 2026
Unprompted review
Rated 1 out of 5 stars

Not For Lesbians

I purchased the premium membership looking to meet other gay women. Several of the profiles the app showed me were straight women or men! I wrote to Hinge and they said the problem was my settings. There was nothing wrong with my settings. I asked them to fix the problem, but they just ignored me.

I disputed the premium membership charge with my credit card company. As soon as I got a credit Hinge deleted my account. They wouldn’t even let me have a free account. It’s no loss to me as the app didn’t show me a single profile of someone I would be interested in. I’m on HER and Match which aren’t perfect, but vastly superior to Hinge!

1 June 2026
Unprompted review

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