I am moving this week and your site will not allow me to change shipping address. Yes I followed site directions and it says it is an invalid address Need this changed before next weight loss i... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Having to purchase an initial 3-month supply is disappointing. I would have preferred to have a one-month trial supply. With medicine, who knows if it's going to work or not? Or if there will be sid... See more
Company replied
On my app it's still showing I have no subscriptions. Also, I can't send messages to my provider. It's like the app has no recall of my plan. In the beginning everything was good but now I have yo se... See more
Company replied
The convenient source of sildenafil is very nice. But now you're spamming me with endless constant emails about weight loss, in which I have no interest at all, and I wish you'd stop. I may have to j... See more
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Company details
About HIMS
Written by the company
Hims is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized.
Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals.
We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible.
Visit hims.com to start exploring treatment options and non-prescription products. Already a Hims customer? Share your review about your experience here.
Contact info
United States
- hims.com
3.0
Average
8K reviews
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Prompt, Communicative and Thorough
I have found the Him's platform easy to use, their communication is outstanding and they address any of my concerns well within 24 hours of my communicating with them. My only qualification is that so far the hoped for or expected results for my treatments have not materialized.
10 April 2026
Reply from HIMS
Hi Robert,
We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us.
Our team has followed up with you in your treatment channel and look forward to your response.
Received medication in a timely manner…
Received medication in a timely manner and it has helped me so much!
19 March 2026
Unprompted review
Reply from HIMS
Hi Bonnie,
Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help!
The Hims & Hers Team
Nice slow weight loss
10 April 2026
Reply from HIMS
Hi Jeffrey,
Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can!
The Hims & Hers Team
I had a very disappointing experience…
I had a very disappointing experience with Hims’ GLP-1 weight loss injections. I followed the program closely for about 6 months, including their recommendations to increase exercise and stick to a high-protein diet, but I saw little to no results. My weight either stayed the same or even increased during that time.
One of the biggest issues was that I never experienced the appetite suppression that GLP-1 medications are known for. If anything, I felt like I was grazing more throughout the day instead of eating less. That was frustrating, especially since appetite control is supposed to be a key benefit of this treatment.
Overall, it felt like a lot of time, effort, and money for no meaningful outcome. Based on my experience, I wouldn’t recommend this program if you’re expecting noticeable weight loss or appetite control.
10 April 2026
Unprompted review
Reply from HIMS
Hi Casey,
We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback.
We’ve requested further information to locate your account, so we can help you as quickly as possible.
We look forward to hearing back from you soon.
No results or erection.
9 April 2026
Unprompted review
Reply from HIMS
Hi Tom,
Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced.
We have requested further information so we can locate your account and help you as quickly as possible.
We look forward to hearing back from you soon.
Hims & Hers Labs is Great!
They really strive to give you so many metrics of your health via their new Labs program that it really makes it easier to be on top of how you're doing. All the doctors have been super responsive as well and between them and the app it makes all the insight on results easy to understand. Hims & Hers is really onto something with this!
16 February 2026
Unprompted review
Reply from HIMS
Hi Christopher,
Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help!
The Hims & Hers Team
I don't have a problem getting hard
I don't have a problem getting hard. My issue is I can't ejaculate when I'm taking my pai meds at night when I go to bed
8 April 2026
Unprompted review
Reply from HIMS
Hi CJ,
We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback.
We’ve requested further information to locate your account, so we can look into this as quickly as possible.
We look forward to hearing back from you soon.
It has worked very gradually
It has worked very gradually, but it sure has been working. I’m excited to go up a dose for my third time in a couple of days. I’m certainly not eating as much or hungry as often.
9 April 2026
Unprompted review
Reply from HIMS
Hi Michael,
Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help!
How goes it now?
Don't think there is much explanation needed. The meds do exactly as they are supposed to and have improved my sex life with my partner substantially.
1 March 2026
Unprompted review
Reply from HIMS
Hi Shawn,
Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help!
Very confusing and frustrating
On my app it's still showing I have no subscriptions. Also, I can't send messages to my provider. It's like the app has no recall of my plan. In the beginning everything was good but now I have yo search my emails to get any information. It's very frustrating and wish that it would be more informative to give me the information I need to see. I hate to say it but if this continues I probably will have to cancel because this information I need is important to me and it shouldn't be as confusing as it is. Hopefully this issue is resolved. Thank you.
9 April 2026
Reply from HIMS
Hey Greg,
Thank you for bringing this to our attention. We're truly sorry to hear you had a frustrating experience with us.
We have followed up with you through the messaging portal located in your account and look forward to your response.
The Hims & Hers Team
Got the semaglutide compound initially
Got the semaglutide compound initially. Caused bad side effects. All of them. I don’t blame Hims for that. What I do blame them for is a misleading web presence in which they make their offers opaque. I canceled the sema. Then signed up again several months later as it appeared to be offering a Tirzepatide compound. This time I was charged $49 for a membership fee which was to be refunded it if I couldn’t get the product I wanted. Turns out, now Tirzepatide compound, just name brand for way too much money. I requested a refund but of course not. A “doctor” looked at some forms even though the refund policy is clear. Bad practice. Will actively warn people away. Just get a prescription and buy direct from Eli Lilly.
8 April 2026
Unprompted review
Reply from HIMS
Hi there,
I’m really sorry to hear about your experience. That sounds frustrating on multiple levels, especially dealing with side effects and then running into confusion around the offer and refund.
I understand why you’d feel misled, particularly if the product details and pricing weren’t clearly presented upfront. That’s not a great experience, and I appreciate you taking the time to share it. Your feedback about both the medication experience and the membership/refund process is important and deserves to be heard.
Either way, I’m sorry you had to deal with all of this, it’s understandably disappointing.
Please let us know if there's anything we can do for you.
Thanks again for sharing your experience.
Scam
Scam ! Waste of Money ! And they charge you 4x then the other companies.
9 April 2026
Unprompted review
Reply from HIMS
Hey Arya,
We appreciate you sharing your experience and providing us with feedback. Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us.
The Hims & Hers Team
I haven’t lost any weight in 6 weeks
I haven’t lost any weight in 6 weeks. I have reported it to the site, and they just keep saying it takes time. I didn’t pay $1200 to not lose any weight.
8 April 2026
Unprompted review
Reply from HIMS
Hi Nick,
Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced.
We have requested further information so we can locate your account and help you as quickly as possible.
We look forward to hearing back from you soon.
Lots of hidden cost and the terminology…
Lots of hidden cost and the terminology is very misleading. They really do not listen to you and what your goals are. They literally are just trying to push the new pill and price on you. The prices have gotten entirely too expensive compared to other places. Definitely other places with better prices and customer service. I would recommend shopping around before considering these guys.
6 April 2026
Unprompted review
Reply from HIMS
Hi Rick,
Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced.
We have requested further information so we can locate your account and help you as quickly as possible.
We look forward to hearing back from you soon.
Quick response time and very helpful
Quick response times from actual people to my questions. I wish it was easier to navigate the process for HSA reimbursement.
8 April 2026
Reply from HIMS
Hey Adrian,
We appreciate you sharing your experience and providing us with feedback. Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us.
The Hims & Hers Team
Reply from HIMS
Hey Tom,
Thank you for bringing this to our attention. We're truly sorry to hear you had a frustrating experience with us.
We have followed up with you through the messaging portal located in your account and look forward to your response.
The Hims & Hers Team
Poor communication
Poor communication. Sent message over a month ago and zero responses.
6 March 2026
Unprompted review
Reply from HIMS
Hi,
Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced.
We have requested further information so we can locate your account and help you as quickly as possible.
We look forward to hearing back from you soon.
I like the weight loss but the side…
I like the weight loss but the side effects can be a problem some nights keeping me awake all night not pleasant I've tried everything you have told me but most days it doesn't help.
18 March 2026
Unprompted review
Reply from HIMS
Hi Cliff,
We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback.
We’ve requested further information to locate your account, so we can help you as quickly as possible.
We look forward to hearing back from you soon.
Price is too high
Price is too high. Everything else is great. I will be looking for a cheaper prescription source.
7 April 2026
Unprompted review
Reply from HIMS
Hi Devin,
We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us.
Communication is great
Communication is great. Team is responsive, understanding, and informative. I wonder why my check-ins come via email instead of the app. It would make it easier.
Thanks
6 April 2026
Unprompted review
Reply from HIMS
Hey George,
Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can!
The Hims & Hers Team
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